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Crowne Plaza Hotel Jerusalem

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Traveller (628)
Room & Suite (349)
Dining (92)
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Overview
  • Excellent43%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible9%
Travellers talk about
“supreme court”(17 reviews)
“old city”(122 reviews)
“business lounge”(25 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Jerusalem
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Hotel Jerusalem
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,804)
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1,229 results
Traveller rating
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LanguageEnglish
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475
272
215
138
129
Show reviews that mention
All reviewssupreme courtold citybusiness loungethe central bus stationhigh floorfront desk staffsmall balconyan upgradebreakfast and dinnerdining roomspecial thankslight railbennynourriadknessetmarket
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311 - 315 of 1,229 reviews
Reviewed June 1, 2016 via mobile

A little dated compared the Crown Plaza back in the UK, however on arrival my check in was good, in fact they let me check in a few hours early. I was on the 14th floor and it was very quiet, however housekeeping was not...More

Thank Matt A
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded June 5, 2016

Dear Matt, Thank you for choosing to stay at Crowne Plaza Jerusalem. I appreciate you took the time to comment about your recent stay at our hotel. We are pleased to read your Comments. However, we regret that some of the services failed to meet...More

Reviewed June 1, 2016

The breakfast was pretty rich and the lobby was well maintened. However, the room was small and not as clean as I expected for this type of hotel. The bathroom was disappointing. Overall, it was okay for one night but failed below expectations.More

1  Thank Silvia V
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded June 5, 2016

Dear Silvia, Thank you for choosing to stay at Crowne Plaza Jerusalem and taking the time to review this stay. Thank you for bringing these issues to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to...More

Reviewed June 1, 2016

My wife and I stayed here while on a tour in Jerusalem. We wished we had more time in the hotel because it looked fantastic. We liked the specious room with enough light, extremely comfortable bed and great location close to the city center (30...More

1  Thank Tim_Viki
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded June 5, 2016

Dear Tim Viki, Thank you for choosing to stay at Crowne Plaza Jerusalem. We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are special to us. We are looking forward to...More

Reviewed June 1, 2016

We went on a trip to Jerusalem last week and our guide booked this hotel for us. I don't know if it has star-level, but I think it's a five-star level hotel. Nice soft bed with comfortable shower. Also the breakfast is like american style...More

1  Thank Honk_Wang
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded June 5, 2016

Dear HONK WANG, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are special to us. We are looking forward to hosting you again and make sure you get the same...More

Reviewed June 1, 2016

the hotel was very nice, the staff very welcoming. the room was extremely comfortable and the breakfast amazing! the design of the room was a bit out-dated but it still felt very cozy and clean. the hotel has a nice vibeMore

Thank socialt2016
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded June 5, 2016

Dear Guest, Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. I am happy you were satisfied with the service you received. Please be sure I've shared your comments with our faithful staff members and we all thank you for...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$112 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#36 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#36 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (628)
Room & Suite (349)
Dining (92)
Pool & Beach (35)
Business Centre & Event Rooms (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Zahavah S
October 26, 2017|
AnswerShow all 6 answers
Response from Cannesgold | Reviewed this property |
Contact them directly
0
Votes
eyalandhila
October 26, 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Stuart S
August 23, 2016|
AnswerShow all 6 answers
Response from Judith G | Property representative |
Check in 15:00 Check out - 11:00 Best Regards Hotel Management.
0
Votes
Room Tips
"The 6th and 7th floors have been renovated most recently!"
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"not 1511 or any '11' rooms"
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"Ask for room with view to the Old City"
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"Even rooms very near the elevators are quiet."
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