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Crowne Plaza Hotel Jerusalem

CrownePlaza.comUS$95*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Jerusalem
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1,523 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Nantes, France
Reviewed 4 August 2015

When you are going to 5 stars hotel you expect to spend a nice time with qualified personnel, hotel service and so on. I have been travelling around the world, living in hotels in India, Great Britain ect with really variable "amount of stars" and never, let me repeat, NEVER I wasn't so disappointed about any of them. With the...

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Helpful?
2Thank Catherine R
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Ciudad de México
Reviewed 3 August 2015

Everybody there were very hospitable, we were close to the Yafo street where you can take a train and ride to old jerusalem where the christian past and the holy place to several religions is found. The different quarters so you are close to everywhere. But the Hotel air of confort, security and home in the hotel besides the good...

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Helpful?
Thank Mexicaviajero
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Johannesburg, South Africa
Reviewed 2 August 2015

Attended a congress and slept over for 1 night. The hotel has a round shape which means no long corridors. Rooms very good 4 star. Well appointed. Buffet breakfast superb as were the lunch and dinner served during the congress. If you are arriving by taxi note you may clock up quite a few extra shekels queueing to drive in....

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Helpful?
Thank Vanessa S
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Reviewed 1 August 2015

Excellent rooms, clean and tidy. Good view from window and provides a view of the old city area as my balcony faced east. Very nice and co-operative front desk staff and willing to help you as needed. Only improvements that I thought needed here was if there were more variety in foods to order. I felt the food was a...

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Helpful?
Thank Prakash P
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Gurgaon
Reviewed 31 July 2015

Stayed here for close to six months. A very well kept hotel. Nice clean rooms. Excellent room service. Nice break fast spread. People in the breakfast service are very courteous. Overall a very good experience.

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Helpful?
Thank GurgaonShaishav
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Stockholm, Sweden
Reviewed 29 July 2015 via mobile

The room was spacious and clean. We were upgraded at our arrival to a room with a king size bed. The concierge was also very friendly. The food in loby at the hotel was great especially their bread. It is close to machane yehuda, central bus station and not far with a taxi to the old town. I will definately...

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Helpful?
Thank Martin S
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Haifa, Israel
Reviewed 29 July 2015

We came for a spontaneous mid-wee vacation with the family and found a nice and cozy hotel with warm hospitality and very good location and with excellent service :-)! Also excellent fitness room spa and pool. We're looking forward for our next visit!

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Thank A S
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Braga
Reviewed 28 July 2015

The location of the hotel is good depending on your needs. It is close to the tram station which takes you to the old city in 10 min, it is too fare to walk to the old city and city Centre. We were put in one of the refurbished room on the 12th floor with a great view over Jerusalem....

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Helpful?
Thank andreagartner
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Reviewed 27 July 2015

I stayed there to visit Jerusalem and found very helpful staff Fadi and Benny special thanks front staff to arrange transportation for us big smile and greeting from breakfast staff , we planned to go out for dinner but when we had breakfast we stayed for dinner and enjoy dinner plenty of choice and tasty as well.Great location just couple...

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Helpful?
Thank Adil A
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Reviewed 26 July 2015 via mobile

This is the best Crowne Plaza in Israel by far. That you for Benny is the front desk for being the most sincere and helpful person on our entire trip. Every morning he is there to help us whether it is with planning our day or telling us the best route. The room is fairly large in comparison to other...

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Helpful?
Thank Jacob Z
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $132 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#12 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
14 questions
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Tel Aviv, Israel
7 months ago
Beit Shemesh, Israel
9 months ago
11 months ago
Jerusalem, Israel

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Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms have a view”
orryl, 18 May 2017 | Read review
“Splurge for the club level room”
tglover2017, 16 May 2017 | Read review
“In general the rooms on the higher floors are fancier and offer better views.”
dlelonek, 8 May 2017 | Read review
“Tip for good room - go somewhere else . As far as I know, Wifi is only free if you are an IHG Rewards member.”
jld4243, 2 May 2017 | Read review
“Go to another hotel!!!”
W3551NJrobertc, 23 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$95* /night
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Prices are for 1 room, 2 adults
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