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Jerusalem Gate Hotel

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Traveller (117)
Room & Suite (58)
Pool & Beach (2)
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Overview
  • Excellent13%
  • Very good24%
  • Average30%
  • Poor17%
  • Terrible16%
2 weeks ago
“Not so happy this time”
3 weeks ago
“Near to tram and bus station”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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11 - 15 of 267 reviews
Reviewed November 22, 2017 via mobile

Stayed here for three nights on business trip. Bathroom flooded each night after use. Reported three times, no response the first time, second time they sent some guy who turned up with his friend and cleaned up the floor with towels, third time they told...More

Thank UKhotel_woman
Reviewed November 20, 2017 via mobile

The only thing laid back about this hotel is the staff. Maintenance, cleaning and the front desk do as little as possible. I have travelled for many years (60 countries) and I have never been too a hotel were no one seems to care about...More

Thank GerryHannaP
Reviewed November 16, 2017

Positive: - the hotel is huge, with a great and elegant lobby, café, plaza, gym etc. - it is situated very close to public transportation (tram stop and bus station) - dining hall is also huge, and groups have their designated/reserved tables - buffet type...More

1  Thank Ch3rryPick3r
Reviewed November 3, 2017

They service at Front Desk so bad. They really don't care for guest and so easy say "sorry we can't or sorry we don't know". The room not bad. But the service was bad. They know I will write here. And they just said: "oke"

Thank ynovandy
Reviewed November 3, 2017

We arrived late, so I did not want to give any importance to the fact that the bed sheets had big holes on them. However in the morning, when I woke up there were cockroaches everywhere, they even manage to get inside my camera!!!! We...More

3  Thank Sara F
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room Service
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in Jerusalem
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$96 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Luxury Hotel in Jerusalem
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (117)
Room & Suite (58)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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Steven G
March 15, 2018|
AnswerShow all 3 answers
Response from VisitIsrael | Reviewed this property |
They are notorious for not answering. This is a budget hotel, not necessarily with English speaking staff on a regular basis. It caters to groups and Ultra-Orthodox community. You may want to find another location for your... More
1
Vote
kollelravtuvia
June 28, 2016|
Answer
Response from Sara A | Property representative |
Dear guest, our Kashrut is: Glatt Mehadrin Lehumra by Rabanut Yerushalaim regards,
0
Votes
Room Tips
"avoid rooms next to elevator as noise of elevators might bother you"
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"Higher is quieter"
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"ask rooms at higher floors which is the deluxe rooms , renovated ones."
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"Find another hotel"
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