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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,310 Reviews from our TripAdvisor Community

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Showing 1,082: English reviews
Los Angeles, California
Reviewed yesterday NEWvia mobile

Yes it is a five star hotel, but it is overrated. The staff tries its best but it is overrun by the guests, most of the guest are loud, pushy demanding guests. The rooms are adequate for what u are paying. The Shabbat meals are so over priced and the food is not plentiful or that fantastic. No beverages are...

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Helpful?
Thank Needlepointaddict
Queens, New York
Reviewed 3 days ago NEW

Elegant hotel adjoining independence park. Central location. Gourmet meals under direction of renowned chef Kadosh. Food and beverage manager provides outstanding service. Heated pool. Friday night and Saturday lunch buffet meals attract an aristocratic clientele from around the world.

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Helpful?
Thank YakovMeir
London
Reviewed 4 days ago NEW

My single occupancy twin room was more like a suite. In addition to the very large beds It had a sofa and two armchairs plus a large dining table with four high backed chairs. The reception staff were extremely helpful and the ultra modern lifts always available and efficient. The breakfast couldn't be beaten but was let down by the...

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Thank Giselle2
Brooklyn, New York
Reviewed 4 days ago NEW

stayed 10 nights. Hotel advertised on many websites that they offered HDTV in certain rooms and high speed internet. I selected an upgraded room based on those promises and neither was true. Engineers at the hotel confirmed that there is no HDTV and that the internet at its fastest was maybe 2 Gigabyte speed. When I pointed out to management...

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Helpful?
Thank YENGL
Palm Beach Gardens, Florida
Reviewed 4 days ago NEW

Never have I experienced the overwhelming and personal kindness of a hotel staff like Leonardo Plaza. Each and every member person was generous on both a personal and professional level. The hotel is very comfortable with modern amenities - and an outrageous buffet for all meals. The 50-yard selection of fruits, meats, desserts, breads and other items is wonderfully prepared....

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Helpful?
Thank Andrew B
Reviewed 5 days ago NEWvia mobile

Staff were really helpful and accommodating, The food was amazing very big verity, The room really nice and clean. Will definitely stay here again when we come next which is pretty soon. We had a excellent experience from when we checked in till after we left.

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Helpful?
Thank HANNAH F
Brooklyn, New York
Reviewed 6 days ago NEW

stayed 10 nights. Hotel advertised on many websites that they offered HDTV in certain rooms and high speed internet. I selected an upgraded room based on those promises and neither was true. Engineers at the hotel confirmed that there is no HDTV and that the internet at its fastest was maybe 2 Gigabyte speed. When I pointed out to management...

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Helpful?
Thank YENGL
Reviewed 1 week ago

Our room was lovely and well equipped, the staff was helpful with any small issues we had, they took care of it right away. The breakfast that came with our room was the best in Israel, truly unbelievable. We didn't use the pool because the weather was cold and raining. Also, this hotel is in a great location, very centrally...

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Helpful?
Thank Renee M
Spring Hill, Florida
Reviewed 1 week ago via mobile

We arrived in the afternoon and was greeted by the staff. We were assigned an agent that make sure everything was ok. Our room was large and the bed was comfortable. However, you did don't want to look to close at anything since the Robert ok was not very clean. I have to admit though the food here was excellent.

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Thank helenemary
Reviewed 1 week ago via mobile

Arrived in Jerusalem yesterday and had such a GREAT experience at the Leonardo Plaza that I couldn't wait to write my review. We arrived completely exhausted after traveling from NY for many, many hours. The staff was so accommodating, friendly and kind to us. Both Yael's were so helpful in making our stay perfect. Accommodating, helpful and answered all our...

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Helpful?
Thank shari b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $207 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
26 questions
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request old city view, terrace.”
 of 5 bubbles YakovMeir, 18 Feb 2017 | Read review
“I had a walk-in shower but the doors were difficult to get through. I am slim; a slightly fatter person would not have been able to get in.”
 of 5 bubbles Giselle2, 17 Feb 2017 | Read review
“I would recommend the balcony rooms between the 8th - 10th floors”
 of 5 bubbles hirschelm, 18 Jan 2017 | Read review
“try to get high floors for view of Jerusalem”
 of 5 bubbles avamir, 25 Dec 2016 | Read review
“all rooms are great”
 of 5 bubbles 84yossis, 20 Dec 2016 | Read review
5 of 5