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Leonardo Plaza Hotel Jerusalem

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1,277 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Plaza Hotel Jerusalem
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Showing 1,054: English reviews
New York City, New York
Reviewed 1 week ago via mobile

The location is great and the staff could not have been more accommodating! The rooms are spacious, beautifully decorated, and very comfortable. Breakfast was a very lavish spread and dinner at the meat restaurant was delicious! Parkin on site was easy and convenient.

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Helpful?
Thank marnsNYC
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. It will be our pleasure to host you again in the future. Sincerely yours, Sandra Aziza Guest Relation Manager

Reviewed 1 week ago

Stayed at this hotel at my last visit at Jerusalem a few years ago and remembered a great experience so I've decided to stay there again at my current visit hoping that this stay will be at least as good as the first one, AND YES IT DID. Amazing location, clean nice rooms, great view of Jerusalem and really nice...

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Helpful?
Thank Shaisoko
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write this kind review about your perfect stay in our hotel. It is always a pleasure to receive such a pleasant feedback, especially from a returning guest. It is our pleasure to be your home away from home and we look forward to hosting you again on your next...

Reviewed 1 week ago

There are two Leonardo Hotel properties adjacent to one another. This is the lesser of the two. Probably the older, but is seems less nice than the other. Only a guess, but this one probably caters to the bus tourist trade and the other to the private travelers and locals.

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Helpful?
Thank Philip C
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for taking the time to post this review. Our centeral location indeed is a major reason why so many people choose to stay with us. We hope to have the pleasure of hosting you again in the near future. Sincerely yours, Sandra Aziza, Guest Relation Manager

London, United Kingdom
Reviewed 1 week ago

clean spacious rooms comfortable beds but would be nice if the room mates would make that there is sufficient coffee sachet every day in the room lobby bar very good but could have more of a variety breakfast very generous and excellent variety but should be able to have coffee early in the morning

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Helpful?
Thank irvinglichtman
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Thank you for taking the time to post a review about your stay at our hotel. Thank you for your comments, We always look for ways to improve our facilities and service. We look forward to seeing you again on your next trip. Sincerely yours, Sandra Aziza Guest Relation Manager

New York City, New York
Reviewed 2 weeks ago

Very nice people working there. service was amazing. Susan was there to greet me every time we walk inside. Whenever i needed anything she was always there to help. I would definitely stay there again, its a friendly & family friendly place to stay.

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Helpful?
Thank afbklyn
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest , As it is our commitment to provide our guest with genuine care and comfort, we are pleased to read that we succeeded to do so specially due to the professionalism of devoted people like Suzan. We definitely look forward to serving you again at the Leonardo Jerusalem Hotel. Yours sincerely, Sandra Guest Relations Manager

Reviewed 2 weeks ago via mobile

I stayed here with a tour group for three nights. The rooms are comfortable and clean, the staff is helpful, and the front door is about a 15 minute walk to the Jaffa Gate of the Old City. The breakfast buffet offers a great balance of American and Israeli foods. If you love cheese, you'll be in heaven!

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Helpful?
Thank Allison S
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, We know how valuable your time is, therefore we are delighted that you took the time to write that your tour group was a success and that you enjoyed our facilities , our location and the best Israeli breakfast we offer to our valued guests. We hope to have the opportunity to welcome you again whenever your travels...

Mexico City, Mexico
Reviewed 2 weeks ago via mobile

Very plasent and clasic hotel. Excellent location in the central of Jerusalem and walking distance to the old city. very kind and helpful staff. They all speak English. The room is vey big and has beautiful view. Breakfast is great! However no free parking!

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Helpful?
Thank 193oren
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, We thank you for your wonderful review of your recent visit at our property. We are happy that you enjoyed our location and breakfast. Mostly, we appreciate your comments regarding the friendliness and efficiency of our staff which is a source of pride. Regarding the parking, we do indeed charge and I regret that was not of your...

Lagos, Nigeria
Reviewed 3 weeks ago via mobile

Spent 5 nights in this hotel. Great place! Friendly staff. The food is just GREAT!!! It's full buffet for breakfast and dinner! I never had lunch because I was always out till evening. Wouldn't have been able to have lunch anyway as the breakfast is bound to stay with you beyond lunch time. The food is really healthy with a...

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Helpful?
Thank patrick4Him
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are delighted by your kind review and flattering comments about our property . We strive to provide our guests with an implecable service and it gives us a sense of accomplishment when this is delivered specially due to the professionalism of our team. Our well known Chef, Shalom Kadosh, is touched by the wonderful way you described...

South San Francisco, California
Reviewed 3 weeks ago

Nice front lobby ambience but front desk staffs unattentive however the buffet breakfast is good and staffs are more friendlier. The hotel is conveniently located and walkable to the old city of Jaffa. We joined a tour to the Holy Land.

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Helpful?
Thank Elvy D
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, We thank you for taking the time to write your review about your recent stay in our property. We are pleased that you enjoy our facilities and location. Rest reassured that your comments regarding the front desk staff have been taken into consideration in view for improvement. We hope to host you again at the Leonardo Plaza Jerusalem....

SC
Reviewed 3 weeks ago

This hotel was a very nice hotel! Our room was very modern and updated and CLEAN. Same for the bathroom - modern and clean. The elevators were a bit confusing because they just installed a new system that dictates what elevator you'll get - but after the initial confusion on the first night, it was easy to navigate thereafter. The...

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Helpful?
Thank TripTheLightSC
Sandra A, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are delighted by your wonderful review of your recent visit at our property. There is no better reward that a job well done. Regarding the elevators, modern technology can be tough sometimes;it is just a matter of adjusting. We look forward to hosting you again in the near future. Yours sincerely, Sandra Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $238 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Plaza Hotel Jerusalem 4*
Number of rooms: 270
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#12 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#25 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are available from every room, but the view is just the city of Jerusalem.”
 of 5 bubbles philipc478, 29 Nov 2016 | Read review
“rooms with balcony”
 of 5 bubbles irvinglichtman, 29 Nov 2016 | Read review
“Higher floors have nicer views”
 of 5 bubbles afbklyn, 22 Nov 2016 | Read review
“Close to Old city of Jerusalem”
 of 5 bubbles elvyd2014, 15 Nov 2016 | Read review
“East Side overlooks Jerusalem”
 of 5 bubbles E4098MOjeffb, 3 Nov 2016 | Read review
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