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Leonardo Plaza Hotel Jerusalem

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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Plaza Hotel Jerusalem
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Showing 1,049: English reviews
Petach Tikva
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

On arrival the staff were very efficient and helpful. We were given a suite of three rooms, two bedrooms, one lounge (where two beds were opened) two bathrooms and one shower and toilet. There were three balconies, spotlessly clean rooms, coffee and tea facilities, mini fridge etc. The rooms were intercommunicating as we requested. The meals were outstanding, we had... More 

Helpful?
Thank zippyPetachTikva
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Zippy, Thank you for taking the time to post this review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. It is always a pleasure to receive such a pleasant feedback, and we look forward to host in the near future. Sincerely yours, Suzan Vaknin... More 

1 review
Reviewed 19 October 2016 via mobile

I had the privelege to stay at the Leonardo Plaza this succos. The food here is by far the best of the bigs. Trust me I'm a food critic and this exceeded my expectations. The breakfast is the best here- you can chill anytime from 6:30- 10:30 and the cafe they have is also spectacular!

Helpful?
Thank Dovid F
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

dear Dovid, Thank you for taking the time to post such a nice review of our hotel. Our famous big breakfasts are indeed a major attraction for booking the Leonardo Plaza Jerusalem. I will be sure to share your comment with the chef and the kitchen staff. It was our pleasure to host you and we look forward to host... More 

Indianapolis, Indiana
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016

Stayed at the Leonardo for four nights in September. Lovely lobby,wonderful, huge breakfast buffet, great jewelry store in the lobby. Walking distance to Ben Yehuda Street, pedestrian street with shops, restaurants, street entertainers.

Helpful?
1 Thank Janice6881
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for taking the time to post this review. We are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future. Sincerely yours, Suzan Vaknin Guest Relation Manager More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

What a gracious and wonderful man is Sofian - the front of desk manager of leonardo Plaza Jerusalem. He made me and my son feel so special and went out of his way to make our stay the most comfortable it could be. I shall return to this lovely hotel because of his warmth and care. If only every hotel... More 

Helpful?
1 Thank c0lumz
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for taking the time to post this review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. Thank you so much for the lovely comments you made about Sufian at the desk. I passed on your remark to the front desk manager.... More 

A TripAdvisor Member
Reviewed 14 September 2016 via mobile

The hotel was excellent and the staff extremely helpful! Yael, the manager made us feel at home and is very personable. The hotel is very clean, and the food was plentiful, and delicious. Visiting Israel was very rewarding and inciteful! I learned a lot about the people, land and Holy sites. I recommend everyone visit and support Israel.

Helpful?
1 Thank A TripAdvisor Member
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thanks for writing such a nice review. We are proud to provide the high level of service and food to our guests, and are very happy you enjoyed your stay with us. our mission here at the Leonardo Plaza is to make everyone feel at home in Jerusalem. Your group was a pleasure to host and we look... More 

Independence, Ohio
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 September 2016

i stayed there for 2 weeks and i can tell you the staff are awesome from rani to soufian everyone from housekeeping to desk people where great. the rooms are very old and dated and stink though and the walls are paper thin you can here everyone staying around you

Helpful?
Thank faizsalti
Suzan V, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a warm review. Sofian seems to be a big reason why each guest feels special, i will definitely pass your comments to the entire staff. We are constantly looking to improve our service. we look forward to hosting you in the near future. Sincerely yours, Suzan Vaknin Guest Relation Manager More 

Tel Aviv, Israel
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016

Great hotel for romantic vacation, the staff were very helpful and friendly, the view from the room was amazing and its very close to the market, mall and restaurants so we can have short walk to everywhere we wanted.

Helpful?
Thank Natalie R
Paris, France
Level Contributor
29 reviews
6 hotel reviews
Reviewed 20 August 2016 via mobile

A good hotel for the entire family with great swimming pool. This hotel is very close from mamila area and the holy city. Rooms are old fashioned but with good comfort. Staff really professional and efficient. Even parking is easy. Only point is an ugly building just in front of the hotel but not something that will kill your journey.

Helpful?
Thank Jacques-Elie L
Brooklyn, New York
1 review
Reviewed 17 August 2016

The hotel review in my opinion is 10 star-the best! The ambiance of the hotel is very elegant and refined. The staff members are excellent professionals who are extremely accomdating, warm, and look to make our stay as comfortable as possible. Sufian at the front desk was extremely helpful with all our needs to make our stay as pleasant as... More 

Helpful?
Thank juliealthkefati
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2016

We stayed for 2 nights in that worst hotel ever! our "journey" begin the check-in that took forever, to problems with our keys to the room ( 5 times!) that refused to open our door, to bad and apathetic service from the front office staff( one woman and 3 men). the worst part was that i've been told that i... More 

Helpful?
2 Thank natinat2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $249 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Plaza Hotel Jerusalem 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#13 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
23 questions
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are available from every room, but the view is just the city of Jerusalem.”
 of 5 bubbles philipc478, 29 Nov 2016 | Read review
“rooms with balcony”
 of 5 bubbles irvinglichtman, 29 Nov 2016 | Read review
“Higher floors have nicer views”
 of 5 bubbles afbklyn, 22 Nov 2016 | Read review
“Close to Old city of Jerusalem”
 of 5 bubbles elvyd2014, 15 Nov 2016 | Read review
“East Side overlooks Jerusalem”
 of 5 bubbles E4098MOjeffb, 3 Nov 2016 | Read review
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