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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,331 Reviews from our TripAdvisor Community

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Showing 1,100: English reviews
Reviewed 13 October 2014 via mobile

We stayed at the hotel for two nights during our visit to Jerusalim. The hotel is situated in the center of the town very close to both the city centre, bars and restaurants as well as the old City. The room was quite big however not adequately clean. The bathroom walls looked as if they had not been cleaned for...

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Helpful?
Thank Kallia V
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for sharing your thoughts on our hotel. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. I took for my attention your criticism and we will do everything that will be need in order to show you a better...

Acworth, Georgia, United States
Reviewed 12 October 2014

Stayed 5 nights during an Israel tour in early September 2014. Hotel is very nice with friendly and attentive staff. Food service in the main dining hall is excellent as is the Italian restaurant on the first floor. Highly recommend this hotel!

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Thank Robert S
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service.

Reviewed 11 October 2014 via mobile

We were in the Leonardo plaza for few days. We had an amazing time thanks to the service. They are very kind and helpful, especially Ahmad from the lobby. We also enjoyed from the new renovated facilities. There is a lovely terrace outside of the lobby with a view facing to the pool. We will come back for sure !!!

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Thank Adi A
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future.

Holon, Tel Aviv, Israel
Reviewed 7 October 2014

I stayed in the hotel from Sep 24-27- Rosh Hashana. Very good service. Amazing Clean Room. The food was tasty and had wide variety every night. The location was good-20 min walk to The Western Wall (kotel).We had an aranged trip over Jerusalem that the hotel offerd free of charge. When we came out to the balcony in our room...

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Thank 460leonardo
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future.

Reviewed 6 October 2014

the hotel Leonardo Plaza is located at the heart of Jerusalem near all the holy places and the city center, all distances are a short walk. You don't need a car. Now when you are inside the hotel you will observe a delicate and clean lobby very well organized. The service staff are all very kind that assist you whenever...

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Thank Roman G
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us. Hope to host you again soon.

Buenos Aires, Argentina
Reviewed 5 October 2014

We stayed at the Leonardo Plaza for 4 nights. The location is excelent, the breakfast very good and the service from the reception people, the manager and ahmed at the bar was superb !!! I have stayed other places in Jerusalem but definetly this is the best !!! Congratulations to the people at leonardo plaza !! Marcelo

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Thank marcos m
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

The Steamy Middle East
Reviewed 2 October 2014

We stayed there again this year. It's still an excellent hotel. The only change that we noticed was that the buffet-style grill in the evening no longer exists. This year I made the reservation myself online. I also signed up for the "Leonardo AdvantageClub" in order to get free Wi-Fi in our room. Despite contradictory information on different parts of...

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Thank Monobasis
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

Long Branch, New Jersey
Reviewed 2 October 2014

We visit Israel many time per year. We also stay in one of a few diffrent hotels. On our last trip which was on Sept.28,2014, we arrived from the Ukraine totaly exhausted and were greeted at the front desk of the Leonardo Jerusalem Plaza by a charming person, Mr. Odeh Halak who welcomed us with open arms,making our long trip...

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Thank rnjoseph
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. We pride ourselves on customer service and Odeh is one of our most experienced. . Helping people feel at home away from home is something the Leonardo Plaza strives to do. We look forward to hosting you again on your next...

Jerusalem District, Israel
Reviewed 2 October 2014

We spend the Rosh Hasana holiday at Leonardo Plaza hotel, surrounded by 140 noisy children, that made the hotel into big play ground. Even the reception area and the lobby, turned to be a soccer field. Our room supposed to face the old city, but it was over large veranda that parents and children stayed up to 1 o'clock in...

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Helpful?
Thank Itzhakhir
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for sharing your thoughts on our hotel. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. I took for my attention your criticism and we will do everything that will be need in order to show you a better...

Paris, France
Reviewed 28 September 2014 via mobile

We had few lovely days at the leonardo plaza in Jerusalem . The location was amazing. A distance walk from the old city and Mamila. The service could not be more friendly and helpful. We will come back for sure !!!

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Thank joshou
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us. Hope to host you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $240 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#25 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were in room 616.....We had the best view of the morning sunrise...I have never seen such a beautiful, and truly awesome sight.”
 of 5 bubbles barbarabI1287TE, 23 Mar 2017 | Read review
“Ask if you can get a room with a view of the Old City.”
 of 5 bubbles aaronsL6361YJ, 23 Mar 2017 | Read review
“Far from elevator (occasionally emits a slight noise)”
 of 5 bubbles mykolam366, 14 Mar 2017 | Read review
“higher floors with old city veiw balcony”
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“With balcony”
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5 of 5