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Leonardo Plaza Hotel Jerusalem

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1,296 Reviews from our TripAdvisor Community

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Showing 1,068: English reviews
Jerusalem District, Israel
Reviewed 16 April 2014

We stayed at the Leonardo plaza hotel for the Passover- and we had such an amazing experience !! Although that fact that the food is kosher for Passover - it was totally delicious! The location is also great! Close to the old city and a shopping areas. We absolutely will come back again!!!

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Helpful?
Thank Mike19088
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us…that and we have the best desserts in the business. Hope to host you again soon. Shira

Reviewed 15 April 2014 via mobile

We have been vacationing in this hotel for the past few years and are always very happy... this year we stayed for passover dinner which was beatiful and elegant, and very tasty. The dining room and pool area is newly renovated so everything was beyond our expecations. Highly recommended for local israelis, tourists and business travelers!

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Helpful?
Thank Lidor B
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality. I will definitely pass your comments to the entire staff. We look forward to welcoming you back again for many more wonderful experiences. Shira

Reviewed 11 April 2014

I have been touring Israel for 3 weeks and stayed here for 4 nights. The breakfast was of poor quality and minimum choices. My kids really struggled to find food to eat, and there was not enough waiters for the amount of people in the room. Will not stayed there again

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Helpful?
1Thank Wsbrenner
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for writing a review. The Leonardo tries to provide all types of services at the customer's request, we sorry to hear about the food's issue. We hope you will join us again in Jerusalem, and for the next time we will make sure to take care for all yours and your family needs. Shira

Jerusalem, Israel
Reviewed 10 April 2014

This is totally one of the amazing hotels that i stayed in. The view of the room was spectacular- to the old city face. We got a very big room with a balcony. Every day the housekeeping clean the room. The hotel has a great location!!!

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Thank mikael45
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

Jerusalem, Arkansas
Reviewed 10 April 2014

The staff of lronardo plaza was amazing and very helpful! I want to thank the reception department ho did a great job very professional and pleasant. Also the location is very central and close to the old city , will be back...

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Thank Ronicrml
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for reviewing your stay at the Leonardo Plaza Jerusalem. We strive to be the best so good to hear you were very satisfied with the service. . Check out the other Fattal Hotels as you continue to travel, they're equally as lovely. Shira

San Clemente, California, United States
Reviewed 5 April 2014

Our room was beautiful with a magnificent view! We were with a group from our church and stayed in this hotel for 4 nights. The staff at the front desk were excellent and very accommodating. Our room was spacious and very clean with nice amenities in the bathroom. We had both breakfast and dinner in this hotel and all our...

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Helpful?
Thank DianeAshby
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank for not only reccomending us to the public on tripadvisor, but advising groups to come to the Leonardo chain as well. The location is something people always come for. We know there are many hotels all over Israel and the Leonardo appreciates your consistent choice with us. Thank for not only reccomending us to the public on...

Harrisburg, Pennsylvania
Reviewed 3 April 2014 via mobile

An old city view with a balcony almost kept me up. It is magnificent to view jerusalem's exquisite skyl8ne. The hotel is a bit older than its younger cousins, but renovated eherex we stsyed. Very nice service. It was the usual huge breakfast included. We love the lication and yhst trumped the rest of thr issu free and stop the...

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Thank mwsacks
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us…that and we have the best desserts in the business. Hope to host you again soon. Shira

Tennessee
Reviewed 2 April 2014

I stayed at this hotel as part of a tour. All of the other participants of our tour were given renovated rooms on high floors. I had a room on the 10th floor that was not renovated, although it did have a small balcony. If I was rating this hotel based only on my room, it would have received 3...

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1Thank travelgirlEJ
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for reviewing your stay at the Leonardo Plaza Jerusalem. The 10th floor is renovated- the floor is renovated and also the rooms on this floor are big than others. We strive to be the best so good to hear you were very satisfied with the service. . Check out the other Fattal Hotels as you continue...

Reviewed 1 April 2014 via mobile

it was the first time that I was in Jerusalem, and I have no regrets that I was staying in a lovely hotel as this one. Rooms are beautiful and very clean. Very elegant hotel. The concierge lady- Adi was very helpful. We had an amazing experience.

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Thank lizop
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

Jerusalm
Reviewed 1 April 2014

I was with my family at the leonardo plaza hotel and we absolutely had a wonderful time! The location of the hotel is excellent! Everything is in a distance walk- Mamila, ben yehuda, the market- mahane yehuda. Very recommended hotel!

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Helpful?
Thank Shir92
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us…that and we have the best desserts in the business. Hope to host you again soon. Shira

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $204 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#23 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the balcony rooms between the 8th - 10th floors”
 of 5 bubbles hirschelm, 18 Jan 2017 | Read review
“try to get high floors for view of Jerusalem”
 of 5 bubbles avamir, 25 Dec 2016 | Read review
“all rooms are great”
 of 5 bubbles 84yossis, 20 Dec 2016 | Read review
“old city view”
 of 5 bubbles 297tide, 11 Dec 2016 | Read review
“Views are available from every room, but the view is just the city of Jerusalem.”
 of 5 bubbles philipc478, 29 Nov 2016 | Read review
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