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Dan Panorama Jerusalem

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1,582 Reviews from our TripAdvisor Community

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Showing 1,394: English reviews
New York City, New York
Reviewed 24 January 2014

The staff was unhelpful and, at times, downright rude. For example, only after watching me haul a wheeled bag out of the trunk of a cab and up the stairs did the front-door person volunteer to help, obviously trying to get a tip for wheeling the bag across the lobby. When I refused this belated offer of assistance, the front...

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Helpful?
1Thank LadyLawNYC
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear LadyLawNYC, Thank you for taking the time to share your experiences with us; it is through guest feedback from which we are able to develop our services. Our team are trained to make every effort to help the guests at any opportunity, so it is a regret to hear if a guest feels that they have been let down....

Reading, Berks UK
Reviewed 19 January 2014

I had 4 nights at the Dan, great location for tourist attraction, 10 min walk to Jaffa Gate. Hotel was comfortable but service slow. I sat at the bar for 15 mins one night waiting to find someone to serve, following night I was ignored by bar man. Restaurant however was better than the bar service.

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Helpful?
2Thank DougReading_BerksUK
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear DougReading_BerksUK, Thank you for taking the time to review your experiences; it is always through guest feedback from which we are able to develop our services.Your somewhat frustrating experience does not seem to be in line with the usual standards we strive to achieve throughout Dan Hotels and we are always disappointed to hear when a guest feels that...

Z
Reviewed 19 January 2014

I stayed in a few hotels during my visit to Israel. This hotel was very comfy and welcoming. Rooms were clean and well equipped, attentive service and great breakfast. Hotel has a great front service, they answered all my questions and were always available with recommendations, tours and restaurants booking.

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Helpful?
Thank Ralphzz
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Ralphzz, Thank you so much for your lovely feedback regarding your recent stay with us, here at the Dan Panorama Jerusalem.Delighted to hear that you loved the attentative service, rooms and great breakfast. Thank you for the warm words regarding reception and concierge. We'd love to welcome you back and just advise, should you wish to join, our e-dan...

Reviewed 19 January 2014 via mobile

I stayed in several hotels during my visit to Israel. This hotel was the most welcoming, they provide warm and attentive service, central location, clean and comfy rooms , great breakfast. Reception concierge was always available to help me with recommendations, booking tours and restaurants. This was my best stay in Israel

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Helpful?
Thank Bergerruth
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Bergerruth, Thank you so much for your lovely feedback regarding your recent stay with us, here at the Dan Panorama Jerusalem.Delighted to hear that you loved the attentative service, location, rooms and great breakfast. Thank you for the warm words regarding reception and concierge. We'd love to welcome you back and just advise, should you wish to join, our...

London, United Kingdom
Reviewed 18 January 2014 via mobile

Not the best hotel although the renovations that are expected should improve a hotel that has a great location and some helpful and willing staff. Suffice to say the tours that come through must love the hotel. For families though there are better hotels in Jerusalem.

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Helpful?
1Thank CAES12
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Spuggers, Thank you for taking the time to share your thoughts and for your balanced feedback. We're pleased to hear that you found the hotel convenient for your needs this time and indeed, we are all looking forward to complete the renovations and upgrade all aspects of our guests enjoyment. We'd hope to have another opportunity to welcome you...

Tel Aviv, Israel
Reviewed 17 January 2014

The hotel is nice. Location is okay, not great, but within walking distance to the old city and main night scene. Breakfast is amazing and free parking is a good perk. But for the price they charge I expected nicer, roomier rooms with more modern TV that is located in front of the bed and not to the side, because...

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Helpful?
1Thank T_R_TLV
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear T_R_TLV, Thank you for taking the time to share this feedback following your stay; it is through comments from our guests that we are able to monitor our offerings. Throughout the hotel, every effort is made to ensure the highest levels of guest experience at all times, so this feedback is invaluable to us. Attention will be paid where...

massachusetts
Reviewed 17 January 2014 via mobile

The hotel was beautiful, clean and very convenient. The staff was very nice. Breakfast was awesome and lots to choose from. My only complaint is that we did not have free wifi in the room unless we paid for it and they only offered free wifi in the lobby.

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Helpful?
Thank sueda5
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear sueda5, Thank you for taking the time to share your thoughts following your recent stay with us, we're always delighted to hear from our guests. Dan hotels this year became the first luxury brand hotel chain in Israel to introduce any free wifi zones in all of our hotels. The management however, are always listening to our valued guest...

Tel Aviv, Israel
Reviewed 16 January 2014

Just minutes walking from all the must see places in Jerusalem, so if you don't want to waste time on Taxis...Overall clean, pleasant, great service and welcoming hotel. Just don't miss it on your next visit!

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Helpful?
Thank Alex T
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Spuggers, Thank you so much for your lovely feedback regarding your recent stay with us, here at the Dan Panorama Jerusalem. Looking forward to welcoming you back next opportunity; as such should you desire, join our e-dan club for extra benefits throughout the chain, like an extra one hour of in-room wifi, every day during stay. Until the next...

Las Vegas, Nevada
Reviewed 16 January 2014

The location is great, walking distance from all the main sites, restaurants and shopping centers. Rooms clean and comfortable. This hotel has great and caring staff. The reception and housekeeping service is wonderful, they were always available with answers to our needs and were willing to help!

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Helpful?
Thank Len M
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear Len M, Thank you so much for your lovely feedback regarding your recent stay with us, here at the Dan Panorama Jerusalem. Delighted to hear that you loved the wonderful reception and housekeeping staff, great location and clean rooms. We'd love to welcome you back and just advise, should you wish to join, our e-dan members receive and hour...

Austin, TX
Reviewed 15 January 2014

In a very good location. Very close to the old city. Rooms were nice but a little dark and a little dated. My kids complained about the Wifi not working very well in the lobby. If your an e-dan member you can get one hour of free wifi a day. The breakfast was large and had a very good assortment...

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Helpful?
Thank ShariJ
DanHotelsIsrael, Guest Relations Manager at Dan Panorama Jerusalem, responded to this review

Dear ShariJ, Thank you for taking the time to post your thought following your recent stay; it is comments such as these that enable us to develop our offerings for the future. We're delighted you had such a lovely time with us, enjoying the breakfast buffet and making good use of our central location. Thank you for choosing us to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Dan Panorama Jerusalem Hotel is centrally located in the new part of the city, within easy reach of modern Jerusalem's lively center, theatres, shops and businesses, whilst it is still within walking distance of Jerusalem's major historic sites and the fascinating Old City. Our Jerusalem Hotel's prime location makes it a very convenient base for a family holiday or for business guests and the hotel offers a range of conference and convention facilities. ... more   less 

Additional Information about Dan Panorama Jerusalem

Address: 39 Keren ha-Yesod, Jerusalem 9418823, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $219 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dan Panorama Jerusalem 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Dan Panorama Jerusalem Hotel Jerusalem
Jerusalem Dan Panorama Hotel
Dan Panorama Hotel Jerusalem
Hotel Style:
#9 Romantic Hotel in Jerusalem
#13 Business Hotel in Jerusalem
#15 Family Hotel in Jerusalem
#15 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Dan Panorama Jerusalem staff and other travellers.
33 questions
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Questions? Get answers from Dan Panorama Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view would be on Rechov Keren Hayesod.”
 of 5 bubbles Dinx001, 17 Jan 2017 | Read review
“Ask for a room in the new part of the hotel. Those in the older part tend to be quite small.”
 of 5 bubbles I548NUstephenh, 18 Dec 2016 | Read review
“Ask for recently refurbished rooms. These rooms are lively.”
 of 5 bubbles 731eileenf, 27 Nov 2016 | Read review
“The terrace was very beautiful looking out on the City of Jerusalem.”
  • Very large bedroom, closet and drawers foyer, powder room and balcony
 of 5 bubbles sweetie106, 24 Nov 2016 | Read review
“Executive rooms are magnificent. Worth the extra money”
 of 5 bubbles Transplanter, 31 Oct 2016 | Read review
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