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Prima Park Hotel Jerusalem

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Prima Park Hotel Jerusalem
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548 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Auckland Region, New Zealand
Reviewed 4 days ago NEWvia mobile

I have been impressed with the cleanliness of the rooms and the facilities available....walls fairly thin though so hope for quiet neighbors!The buffets for breakfast and dinner were excellent with a wide range of foods available that are fresh and tasty. Staff are friendly and helpful....I would recommend this hotel to others.

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Helpful?
Thank threefeathersnz
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear threefeathersnz, Thanks for your comments. We are pleased you found the rooms clean and that you enjoyed our food and the service from our staff. We so appreciate your comments. Best regards

Wellington, New Zealand
Reviewed 4 days ago NEWvia mobile

Friendly helpful staff with good English; nice rooms with comfortable beds. I thought the buffet was great, with interesting and ample food, and a huge variety. It's very well located near the light rail.

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Helpful?
Thank marlenehi
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Marlenehi, Thank you so much for the delightful review. It is a great satisfaction for me to know that our clients appreciate the constant efforts that we make in order to offer them a perfect stay in our hotel. We will be very pleased to welcome you back in our hotel. Best Regards

Hamstreet, Kent
Reviewed 6 days ago NEW

Our family arrived in Israel on the evening of Shabbat as everything was closing, and we had nowhere to go to eat. We were staying in a nearby hotel and came to Prima Park just for dinner. I am not Jewish, but I do understand that on Shabbat there restrictions on what can be provided. However, this does not excuse...

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Helpful?
Thank IzzyPacket
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear guest , Thank you for posting your feedback as we are always striving to improve our guests' experiences with us. Providing a better service is our goal.our dinning room close at 9 PM daily and our lovely wine bar is open till 11 PM . We hope you will return to experience the hotel in the future and give...

Wellington, New Zealand
Reviewed 1 week ago

I can't recommend highly enough the fantastic service I have had at Prima Park, from all there and especially at the front desk from Aladdin Bagdadi, who took time and extra care to deal with my special request. Book to stay at Prima Park Hotel and you will be very happy you did!

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Helpful?
Thank rick705
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Rick , Thank you for taking the time to post your wonderful review. I will have to agree that we do have a great staff and it pleases me very much that you have enjoyed our services . It is so very nice to hear such nice and warm words about our hotel, Looking forwards of seeing again in...

Haifa, Israel
Reviewed 1 week ago

Got to experience Prima Park hotel during my Birthright trip. The room we got was normal-sized, and could withstand three people easily (although intended for two). The room we got had a broken light bulb, which was instantly fixed after alerting the reception. The view wasn't great (1st floor), but was acceptable. The room mini-fridge came in handy for some...

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Helpful?
Thank mielsharf
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Guest, Thank you for posting your kind words about our hotel, one of the nicest things for a hotel to hear is that our guests enjoyed their stay and all of the hotel facilities. We hope you will be returning to stay with us again in the future . All the best , Carmel

Northampton, United Kingdom
Reviewed 2 weeks ago

Large modern hotel. Room on 6th very comfortable and with all amenities. Buffet breakfast and dinner. Short window for dinner but food good, although no variety day to day. Lots of staff in dinning area milling around and checking their phones and not their guests. Could use some supervision. Obviously a hotel used for tour groups. 20 -25 minute walk...

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Helpful?
Thank Peter F
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Peter , Thank you for taking the time to post your experience with our hotel. We are taking your comments about the dinning room service very seriously and will work to give our future guests better service. Looking forward to host you again on your next visit to Jerusalem. All the best, Carmel

Reviewed 2 weeks ago

I was in Jerusalem for a conference at Hebrew University, and this was where we were set up. It was a great location for getting to the conference, and the rooms were comfortable and kept very clean. We also spent a lot of nights in the wine bar downstairs, which is a really nice space to relax at the end...

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Helpful?
Thank Seth W
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Seth, We really appreciate you taking the time to write us this wonderful review. We're very happy that you enjoyed your stay in our hotel, and that all your needs were met properly. We value with the utmost importance the services we give our guests, so it's thrilling to read that we succeeded in achieving that goal. We really...

Reviewed 2 weeks ago via mobile

I am here with my group and I was surprised by the professional attitude, the Excellent food and helpful staff. The rooms were clean and waiters very willing to give you a hand. Thank you very much for your service! Hopefully, I will come here again.

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Thank Andreea Camelia T
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Camelia , First of all, thank you for staying at the Prima Park hotel, and also for taking the time to write us this nice review. We're pleased to read that you had an enjoyable stay and that you liked our customer service, and the rest of the amenities. We hope that we will host you again in the...

Reviewed 2 weeks ago via mobile

Beds were really nice and good for the back, rooms airy and light colored. My friend received a free toothbrush, which was nice of the hotel workers and helpful. A lot of good food, many choices which I appreciated. Nice music in the elevator, a lot was Swedish.

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Helpful?
Thank Elias E
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Elias , Thank you for staying with us again and for taking the time to post such a nice comment about our hotel. We are very pleased to know that you enjoyed your stay at the Prima Park and your stay in Jerusalem. Hope to see you again in the future. All the best, Carmel

Reviewed 2 weeks ago via mobile

I would like to thank hotel workers for being helpful. I've lost my toothbrush and asked a girl in the lobby to help me to find a place, where I can buy it, but the girl suggested me too take a case, that they have. People are really nice here and the rooms are clean.

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Helpful?
Thank Axinia N
carmelmpark, Manager at Prima Park Hotel Jerusalem, responded to this review

Dear Axinia , Thank you so much for your heart warming feedback. We are so glad you enjoyed the stay with us and we will forward your complements to the appropriate staff. We hope you come to stay with us again soon. All the best, Carmel

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Prima Park is inspired by the region boutique wineries, Prima Park Hotel invites you to experience a joyous stay in Jerusalem. • 217 Rooms with Free WIFI • Delux rooms & mini suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Patio Dining & Events Hall • Wine Lounge Bar • Private meeting and seminar rooms • Banqueting Facilities • Free wireless internet in public areas ... more   less 

Additional Information about Prima Park Hotel Jerusalem

Address: 2 Vilnay Street, Jerusalem 95435, Israel
Region: Israel > Jerusalem District > Jerusalem > Givat Ram
Price Range: $117 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prima Park Hotel Jerusalem 4*
Number of rooms: 217
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Also Known As:
Park Plaza Jerusalem
Jerusalem Park Plaza
Hotel Style:
#17 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Prima Park Hotel Jerusalem staff and other travellers.
13 questions
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Questions? Get answers from Prima Park Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor view isn't too nice, but acceptable. Sometimes you can hear noise from the driveway if you're room is in that direction.”
 of 5 bubbles mielsharf, 9 Jan 2017 | Read review
“try to get a room that doesn't face the highway”
 of 5 bubbles AOGB, 17 Dec 2016 | Read review
“Proximity to Hebrew university and central bus stand”
 of 5 bubbles 587suryb, 13 Nov 2016 | Read review
“I have never had a bad room over all my stays there”
 of 5 bubbles ask274, 9 Sep 2016 | Read review
“try to ask the 6th or 7th floors for the view and for less outside noise such car horns etc..”
 of 5 bubbles 892yuliak, 20 Aug 2016 | Read review
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