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2017-11-27 2017-11-28
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    Hotel Prima Palace

    2 Pines Street, Jerusalem 91280, Israel
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    2017-11-27 2017-11-28
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    US$135
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    Traveller (29)
    Room & Suite (13)
    Dining (5)
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    Overview
    • Excellent58%
    • Very good25%
    • Average9%
    • Poor7%
    • Terrible1%
    Travellers talk about
    “shabbos meals” (2 reviews)
    “old city” (30 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    All hotel details
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    Rooms
    Nov 27Nov 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (255)
    Traveller rating
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    Time of year
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    1 - 5 of 201 reviews

    Reviewed 1 week ago

    Easy check in. 2 steps up to the elevator could be a problem with heavy luggage. We usually took the stairs adjacent to the elevator. Room a/c didn't seem to work at all, but with cool nights and the windows slightly open, room was very...More

    Thank ElaineHtripster123
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 1 week ago

    Dear Elaine Thank you very much for taking time to share your experience at the Prima Palace hotel. It is good to hear that you have enjoyed your stay with us and could take advantage of our prime location. We were happy to have tou...More

    Reviewed 2 weeks ago via mobile

    Ideally located at walking distance from the Old city and just off the Mahane Yehuda. A nice building and a small but confortable room. We had problems with room service though - the first morning someone tried to enter our room while we were sleeping;...More

    Thank gdagost
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 6 days ago

    Dear guest Thank you very much for taking time to post your review. Your comments will be taken into account and we will act to rectify things accordingly. We hope to see you among our guests in the future Avi

    Reviewed 2 weeks ago

    I have written hundreds of reviews and take providing feedback very seriously. I hope you find my review helpful. I would never stay here again. Let's start with that. This hotel lacks all 4 star qualities. Most of all, they lack the level of service...More

    Thank stevetanyaTexas
    Response from Deena M, Guest Relations Manager at Hotel Prima PalaceResponded 2 weeks ago

    Dear StevetanyaTexas, Thank you for providing us with your detailed feedback. We want to apologize for the inconveniences you experienced while with us. We have done our best to make sure that the information about check-in, which is out of respect for the religious guests...More

    Reviewed 4 weeks ago

    We didn't stay in this hotel overnight, however we did come for a meal on Shabbos. The staff was nice and accommodating , the dining area was very nice . The food was delicious . Had a wonderful meal!

    Thank Judy M
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 3 weeks ago

    Dear Judy Thank you for the kind words. I am glad that you have enjoyed having shabbos meals at the Prima PAlace hotel. We hope to have you s our guest in the future Thank you

    Reviewed 8 September 2017

    Had a nice experience in this cosy hotel. Breakfast was generous and tasty. Good , friendly service, rooms on the small side and would have liked it slightly more cleaner and more towels but I am sure if I would have had the time to...More

    Thank henny427
    Response from Avi_Palace, General Manager at Hotel Prima PalaceResponded 19 September 2017

    Dear guest Thank you very much for your feedback. I am glad to hear that you have enjoyed your stay with and and I hope to host you again in the future. Best regards Avi

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$117 - US$223 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #28 Family Hotel in Jerusalem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Orbitz, TripOnline SA, Hotels.com, Travelocity, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Prima Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Israel >
    • Jerusalem District >
    • Jerusalem
    • Also Known As
    • Prima Palace Jerusalem
    Add Photo Photos
    Traveller (29)
    Room & Suite (13)
    Dining (5)
    Hotel & Grounds (40)
    Business Centre & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    City Center Jerusalem
    629 reviews
    .43 km away
     
    Agripas Boutique Hotel
    497 reviews
    .27 km away
     
    Arthur Hotel Jerusalem - an Atlas Boutique Hotel
    1,249 reviews
    .49 km away
     
    Nearby Restaurants
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    BeerBazaar
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    .23 km away
    Nagila Restaurant
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    .20 km away
    Marzipan Bakery
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    .21 km away
    Nearby Attractions
    Excursions in Izrailyu.ru - Day Tours
    5 reviews
    .08 km away
    Mahane Yehuda Market
    893 reviews
    .25 km away
    Nahalat Benyamin Visitors Center
    67 reviews
    .27 km away
    Tour for Change - Day Tours
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    .09 km away
    Ask a question
    Questions & Answers
    darkness777
    27 February 2017|
    AnswerShow all 4 answers
    Response from אבי ב |
    Dear sir You can use electricity in the guest room,not in public areas. No loud music please. We kindly ask you to adhere to a modest dress code,no shirts or tank tops etc. Thank you
    1
    Vote
    one5piri
    16 November 2016|
    AnswerShow all 3 answers
    Response from Deena M | Property representative |
    Hello, I wou slice to help but a few factors apply such as if you are Israeli and paying car or not and the room you requested. You have a few options. Go book through our website or call +972-3-5522220. If you do not get... More
    0
    Votes
    cbs0mmer
    14 September 2016|
    AnswerShow all 4 answers
    Response from shraga18 | Reviewed this property |
    U have to make sure wean u book it should say breakfast including
    0
    Votes
    Room Tips
    "deluxe rooms only"
    Read review
    "The best rooms are the corner rooms that are called deluxe."
    Read review
    "If you are staying for Friday night ask for a room away far away from the Shabbat elevator as it beeps loudly..."
    Read review
    "never except a room next to the elevator"
    Read review
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