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The American Colony Hotel

Travellers' Choice award winner
09/04/2017 10/04/2017
1 room 2 adults 0 children
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935 Reviews from our TripAdvisor Community

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Showing 723: English reviews
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Reviewed yesterday NEW

This hotel is amazing. Wonderful service and very kind staff. The setting is historic and beautiful down to every detail. The hotel is a mixing of cultures and provides a welcoming and peaceful place for all travelers throughout the world. I come to Jerusalem for business several times a year. I could stay in any hotel but I come here...

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Helpful?
Thank Victoria S
Reviewed 6 days ago NEWvia mobile

I used to go there a lot. The Building, atmosphere and food are good. But unfortunately the new security staff they have don't seem to be trained, they have an aggressive attitude and can be dangerous. Given the security situation in Jerusalem I wouldnt feel safe to go to a place when the local security can be a threat.

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8Thank Bader R
General M, General Manager at The American Colony Hotel, responded to this review

The review above was written by a person we know, who has never stayed with us as a hotel guest. He asked to park his car in our car park – something which is in general forbidden to non- hotel guests – and subsequently an argument with one of our security staff ensued. His review does not represent anything factual....

Portland, Oregon
Reviewed 6 days ago NEWvia mobile

Wonderful for the history but missing the little things. It just does not feel as welcoming as places I have stayed in this class. The service is just there. I've gotten used to a nice nespresso in the room not instant coffee like here. There is lots of character just don't expect a luxury hotel.

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Thank Edward T
Atlanta, Georgia
Reviewed 6 days ago NEW

An absolutely gem for Jerusalem. Unmatched history of the hotel with unmistakable charm. I was there on business with 50 people on a tour and the handling of this size of group was flawless. I and our group could not have been more pleased with the service, quality of food and cleanliness of the hotel and grounds. Located within walking...

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Thank russgoodman
Tampa, Florida
Reviewed 1 week ago

The hotel is nice and has a lot of charm and character, however, it is not really a luxury hotel. Service was friendly but the facilities could use a bit of updating. Our roomroom was spacious and had a lovely balcony overlooking the city. However, the ightstands were ti y and all the space was taken up with the lamps...

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Thank faarias
Creve Coeur, Missouri
Reviewed 2 weeks ago

This is one of the "Best Hotels" and it lives up to its billing. The staff is very well trained, the rooms are comfortable, and the food is exactly what you need. We are here with a small (16 person) tour group, and the hotel has been most accommodating with meeting rooms.

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Thank John M
London, United Kingdom
Reviewed 3 weeks ago

The American Colony is the only place to stay to get a finger on the pulse of what's going on in Jerusalem. Filled with lunching diplomats, correspondents in search of the next story, and tourists on their Middle East jaunts, the hotel has a wonderful, exciting energy. The rooms are lovely and large, and have been modernised overlooking gardens. You...

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Thank Susan G
Jerusalem, Israel
Reviewed 4 weeks ago via mobile

A home away from home always so nice to be back! The experience starts way before you arrive, the friendly excellent service starts when you book with reservations.And finally on the day you arrive everyone is welcoming and nice from the minute you walk in you are helped with your luggage and a minute later greeted with a drink and...

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1Thank orenrosenfeld
New York City, New York
Reviewed 4 weeks ago

Stayed here for four nights and it never faltered. We took advantage of a free upgrade promotion and stayed in a Classic Pasha room, which did not disappoint. It had cathedral ceilings, a heavenly soft bed, a wonderful rainfall shower, and nice amenities. Maid service prompt and thorough. The hotel is very well located, a 10 minute stroll to the...

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3Thank neimanmarxist
Reviewed 15 February 2017 via mobile

Was a nice stay there, vary happy with services and hospitality of hotel. Specious rooms with high selling and unique antique pieces of deco. Only one minus/ not great location , and quiet far from city center

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Thank aleseas2015

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included

Additional Information about The American Colony Hotel

Address: 1 Louis Vincent Street, Jerusalem 9720071, Israel
Region: Israel > Jerusalem District > Jerusalem > American Colony
Price Range: $352 - $913 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The American Colony Hotel 5*
Number of rooms: 93
Reservation Options:
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Also Known As:
American Colony Jerusalem
American Colony Hotel Jerusalem
Hotel Style:
#2 Business Hotel in Jerusalem
#4 Spa Hotel in Jerusalem
#5 Family Hotel in Jerusalem
#5 Romantic Hotel in Jerusalem
#8 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from The American Colony Hotel staff and other travellers.
11 questions
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Questions? Get answers from The American Colony Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Room #34. It is in the quiet part of the hotel with spacious floor space an a good size walk in shower and large bathtub.”
 of 5 bubbles russgoodman, 21 Mar 2017 | Read review
“This was originally a palace for a sheik with four wives. We liked the floor level rooms in the east wing with access to the garden.”
 of 5 bubbles johnmB3773UH, 13 Mar 2017 | Read review
“clean ... super different ... amazing to stay in”
 of 5 bubbles 149ramseys, 6 Feb 2017 | Read review
“We were in room 30 large room with own little garden, but a little noisy at night due to traffic.”
 of 5 bubbles Shamal, 2 Jan 2017 | Read review
“Get a room in the old wing”
 of 5 bubbles Zarilla, 31 Dec 2016 | Read review
5 of 5
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AMOMAUS$312
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*Disclaimer
Prices are for 1 room, 2 adults
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