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Grand Court Hotel

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995 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Reviewed 4 weeks ago

We stayed at this hotel with my family when we visited the Holy Land. Its facilities are very spacious and complete. It is excellent the service of dinner and breakfast very complete and varied since there are people and group of all the nationalities. The hotel is very clean and spacious rooms, very nice and the attention of the staff...

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2Thank Esteban Samuel M
San Jose, California
Reviewed 4 weeks ago

We stayed at this hotel with group. We were assigned at the second level with smaller and older room. I guess it is because the group rate. But the room is clean, it is not noisy even it is at the street level, we can see the street activity through our window. Nice court yard, great choice of food for...

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1Thank JKT1949
Rockville, MD
Reviewed 8 December 2016

OK hotel. We were there for 5 nights as part of a tour. The hair dryer did not work, and we couldn't get the hotel to fix it, or to provide us with a spare hand-held hair dryer. It was early November and apparently the a/c was turned off. We didn't know and spent several days trying to adjust it....

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Thank Stu099
Grandcourt H, Front Office Manager at Grand Court Hotel, responded to this review

Dear guest, Thank you for posting your comments. I am glad to hear that you enjoyed our Lobby bar . I was sorry to hear about our room was not to your satisfaction , regarding the problem you had in your room it is unfortunate and does not match our high standarts . I will make sure to share your...

Reviewed 28 November 2016

I arrived on an early flight at 3 am and when I got to the hotel at 4am from airport, it was obvious that I could only check in later the afternoon, but when you are tired, a bed matters and cost could not matter then. On arrival, the reception was just so "off" with me, regardless of the time...

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Thank Anthony L
Grandcourt H, Front Office Manager at Grand Court Hotel, responded to this review

Dear guest, Thank you for posting your comments. I was sorry to hear about Receptionist was not to your satisfaction , regarding the problem you had on Check In it is unfortunate and does not match our costumer service high standarts . About the early check in (4am), as all hotels, the booking Should be one day before to make...

Reviewed 17 November 2016

The room is very clean and comfortable (exclude air conditioning which occasionally stop), the housekeepers did very excellent job from making the bed, cleaning the bathroom and refill the necessity. The breakfast is great for those who eat breakfast and lots of variation for everyone needs. (Can't pleased every individual as remember you are traveller). DINNER, SUPERB! I love dinner...

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Thank Hilda G
Ohio
Reviewed 13 November 2016

Rooms ok. Not enough towels. Dinner buffet OK. I stuck with the salad bar - fine. Lots of yummy desserts. Best part of experience was Salem and Abu Sheikh - the bartenders at the lobby bar. Mix a mean margarita. Lots of fun despite the language barrier. Good guys.

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Thank Sam44Ohio
Singapore
Reviewed 8 November 2016

I am from Singapore. I have always chosen to stay in Grand Court whenever my friends family or myself come to Jerusalem. We feel very comfortable and very much at home in a far away place. The lobby is bright and clean. The dining is cleaned everyday and it is always extraordinarily cleaned. Food is excellent. Room is also sufficiently...

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Thank albert263
Denver, Colorado
Reviewed 5 November 2016 via mobile

Nicer hotel located 10 minute walk from the train. Big buffet for tour groups. Food was good but staff need training. Front desk help seemed lacking too. Asked a question of one clerk and he directed me to the bathroom and walked off. The question had nothing to do with the bathroom. We would stay here again if the price...

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Thank olopc
Amstelveen
Reviewed 5 November 2016 via mobile

The hotel is ok but not really special. The swimming pool was closed, the gym has carious workout machines that need repair, the rooms are ok but nothing special. Overall a reasonable hotel with mostly friendly receptionist staff.

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Thank Aanrader
Reviewed 2 November 2016

Stayed here for 3 days during our Holy Land Tour. Staff are friendly, helpful and professional. Rooms are kept clean but it's starting to show signs of aging. Location is perfect - few minutes away from the Old City and very safe to walk even in night time. My main problem is the breakfast buffet. There are no meat of...

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Thank Armand L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Grand Court Hotel is located in the heart of Jerusalem, walking distance from the Old City and modern city center. The hotel boasts 442 luxurious rooms and suites, which are lavishly furnished and equipped with modern conveniences. Hotel highlights include free Wi-Fi and computer stations, a beautiful outdoor pool, relaxing garden terrace, authentic Israeli breakfast buffet, and lounge bar. The Grand Court also offers banquet facilities and free parking. ... more   less 

Additional Information about Grand Court Hotel

Address: 15 St. George Street | P.O. Box 280, Jerusalem 91002, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $168 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Court Hotel 4*
Number of rooms: 442
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Also Known As:
Grand Court Jerusalem
Hotel Grand Court
Grand Court Hotel Jerusalem
Hotel Style:
#19 Business Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Grand Court Hotel staff and other travellers.
16 questions
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Questions? Get answers from Grand Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful hotel, very accessible, good food, great service / friendly staff -- look for Firas. Small gym. Lovely swimming pool.”
 of 5 bubbles nitosdobles, 9 Jan 2017 | Read review
“Book a real 5 star hotel when staying in Israel”
 of 5 bubbles Oliverkatz, 4 Jan 2017 | Read review
“Ask for room not facing the major street.”
 of 5 bubbles Stu099, 8 Dec 2016 | Read review
“Have a room with a good tv quality”
 of 5 bubbles anthonylZ8891BR, 28 Nov 2016 | Read review
“All rooms standard but good size for couple.”
 of 5 bubbles 241hildag, 17 Nov 2016 | Read review
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