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It was our 2nd visit here but we were very disappointed.
Service is poor and guests treated as idiots.
Breakfast service slowly close down ahead before finish time.
One day our room was left wide open until we came back (we were told that the...More
Response from Eliran_Sinai1, Manager at Hotel Prima RoyaleResponded 30 December 2017
Thank you very much for your review,
We will learn from your rejects and do our best to improve,
Thank you again,
Rooms Division Manager.
This boutique hotel in perfectly situated, within walking distance to Ben Yehudah, the Old City, Mamilla and Emek Refaim. Rooms are small but beds are super comfortable and the staff is extremely accommodating. WiFi is free and there was a harpist playing Friday afternoon which...More
2 Thank Karen D
Response from Eliran_Sinai1, Owner at Hotel Prima RoyaleResponded 30 December 2017
I am so happy to read your review,
I am glad you found the hotel up to your taste,
Hope to host you again on your next trip to Israel,
Rooms Division Manager.
This hotel is near a bus line street therefore, it is easy to take taxi or several bus routes.
You can walk to the Manilla Mall in 20 minutes. The rooms are small but the bathroom has a good size. The breakfast is very good....More
1 Thank elenie85
Response from mn8364, General Manager at Hotel Prima RoyaleResponded 28 December 2017
Thank you for your nice review. I am glad to read that you enjoyed from our location , breakfast and the staff. Our Location is very good for traveling in Jerusalem for the main attractions. Hope to host you again in your next...More
I found this hotel to be very well located. Near shops, restaurants and a very nice neighbourhood. The hotel is very clean and reception was incredibly friendly and always willing to help no matter what and were incredibly friendly. It's hard to fault this hotel....More
1 Thank davfog35
Response from mn8364, General Manager at Hotel Prima RoyaleResponded 26 December 2017
Thank you very much for your review. Thank you for taking the time to post your kind words. We are so happy you were able to enjoy our hotel and your trip to Jerusalem.
I want to wish you a Happy New Year!...More
The location is very good. The hotel looks nice. The rooms are not clean . The maintenance is poor. Breakfast is very good and rich and so is dinner. The parking is small and a guest has to look for another place to park his...More
Response from mn8364, General Manager at Hotel Prima RoyaleResponded 24 December 2017
Thank you for your review.
Our parking is free upon availability. I am glad to read that you like our meals.
We certainly will learn from your comments.
Thank you again and hope to host you in Jerusalem again
Eliran Sinai rooms division...More
I think the best is to open Google maps application and inset hotel prima royal as your location ,then insert the Western Wal as your destination. It will give you the best options including the distance to every... More
I think the best is to open Google maps application and inset hotel prima royal as your location ,then insert the Western Wal as your destination. It will give you the best options including the distance to every station.Just don't forget to select the option of public transportation otherwise it will find the best rode to a private car