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4.5
#49 of 154 hotels in Tel Aviv
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Very well located, connected to one of the airport high speed railway station. So one can easily take the train from TLV airport and walk to the reception. Connected to a shopping mall and food court. Overall therefore very high degree of convenience. Room size is excellent (we were of course upgraded), and IHG status genuinely honoured (even if you have booked through points). Our stay experience was enhanced by a gentleman called Pasha. He was omnipresent, and very helpful. When we enquired whether there’s an elevator to the station level, (my wife had a bad knee and was unable to handle steps), Pasha offered to go to the station and check! He reached our baggage in the evening and carried it back when we were checking out. He acted as the Concierge also beyond office hours. Had breakfast in the hotel and found the variety as per standards expected. Crowne Plaza Tel Aviv CC will not disappoint you. The only feedback i have is that the invoice which the receptionist promised to e mail me (she took my e mail id on a piece of paper, although it’s available as I am an IHG member), never came in.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:You can get a better rate in a taxi if you stand out and negotiate yourself. The flow of cabs is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoteling is something we love to stay for both pleasure and business, I usually look at everything once I like to book a hotel, this is why as a fashion photographer, I look at things also in a different point of view than normal, this is when the standards will be higher, and will be great for whoever thinking to book and be greater for them as well.
The hotel itself is a very nice class, let's talk about the location, its located in a nice place where the mall is just outside the gate of the building, a very big supermarket to get whatever you think about, the full mall, not just to eat or have coffee, but you can shop for whatever you think of.
Walking around the area, you will also be able to reach different unique outdoors high class mall, and then to the city center where everything is.
The hotel is self is great, the rooms extremely got a warm feeling, with an amazing comfortable bed, the bathroom is a different world, the bath top and the shower are just amazing, one for relaxing with a room view from the window bathroom to the room itself, and whenever you wanna have great relaxing shower, then it's just next to it. as you see in the photos.
Rooms got great 24 room service, mineral water bottles all time, coffee - tea and a real espresso machine, sugar, cups and spoons, with a real clean kittle to boil water.
Around evening time everyday someone come to check if you need more water, towels or extras missing. That's a great winning card.
The hotel also got full gym, not just a hotel gym, but full real gym, they give you at the front desk to access a full gym got all you need from spa, indoors swimming pool, jacuzzi, and you don't need to leave the hotel building, it just a different floor.
The Breakfast in the hotel, matches the hotel standards as well, great selection of food, they can make you fresh cappuccino or americano from a real machine as you get from any coffee shops, plus they have the normal quick machine. The food is always in full plates, a great selection of eggs the chief makes for you as you customize it.
My thoughts to take from this hotel for other people read this review is just book it and don't think too much. The management is nothing but great, staff are polite and smiley, and they really make sure they want you to have a pleasant stay, cause the hotel itself is really so comfortable that, I would love to stay longer and for sure I love to come back again.
Enjoy the photos I will post here from the hotel itself and just book it and don't think too much. Its worth it. cause you will enjoy it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from medea akhalkatsi, Guest Services / Front Office at Crowne Plaza Tel Aviv City Center, an IHG hotel
Responded May 23, 2022
Dear Ramsey-Spencer, thank you very much for taking your time to give us such a feedback. We are very glad you enjoyed your stay and you had a possibility to explore all the facilities. We hope very much that we will have a possibility to host you again. Best Regards, Medea
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High sleeping comfort, incl. pillow menu and acoustic. Hotel is located above shopping mall, start from 11th floor, in modern building with high quality elevators. In walkable (ca. 5 min.) distance is great place to have a dinner - Sarona Market. Near is Art Museum. They need very few changes in room interior (walls in bathroom, decorations and new color sheme) and ambiente in room will be great. Free shuttle bus every two hours (10am-14pm (or event later??) to the beach, with stop near to second Grand Plaza hotel. SPA: Unfortunately spa area is poor and lockers are without locks! At Spa reception they offered to buy one or to place valuable items at reception in a bag... This spa can be visited by people not only from hotel, so I feeld not comfort to leave my personal belongings in unlocked locker. Saunas for separated for men and women.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room looks really nice. I had a nice view from top floor, except windows were too dirty. Loved the bath products, especially the hand soap. Breakfast is an unimaginable feast of deliciousness and is totally worth $25. If you are a meat eater-you are out of luck. There was salmon, caviar, other fish, chinese buns. dim sum, cheeses, breads, egg station, freshly squeezed juices etc.etc. Really, you have to see for yourself. The front desk needs improvement, the hold times to reach them were unreasonably long and most of them seemed to have zero knowledge of their business. Someone created a duplicate reservation to my name, and it took way too much effort to erase it. The location is ok, although a bit weird, entrance is hidden inside the mall.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, General Manager at Crowne Plaza Tel Aviv City Center, an IHG hotel
Responded Jan 30, 2020
Hello diogenesl2014, Thank you for taking the time to write about your experience and share it with us. With the goals to achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, Crowne Plaza was born. We are proud to be a hotel that is easy to do business with, unfortunately, during your stay, this does not seem to be the case, particularly with the service provided by our front desk staff during check in. For this, I would like to apologize that you were not given the standards of hospitality that we expect from our staff and management. We have taken the liberty of providing them your feedback and coaching to ensure that these issues are not repeated. However, we are happy to know that you had a wonderful time at the breakfast buffets and you enjoyed the comfort of your room and the view that came with it. Thank you for embracing life here in Tel Aviv and making us part of it. Despite the experience, we hope that you feel recharged and inspired. after your visit. As we strive to continuously achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, your comments are instrumental and valued. We hope to host your party in the future should you give us another chance to be your hotel of choice. Hector P Case Manager IHGService
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A hotel that was booked for me, a convenient businedd location if a little lacking in surrounding green space. The welcome warm and genuine and generally the staff were helpful. The room was perfectly well appointed with breakfasts as good as advertised, if it was a little strange being offered Japanese style noodles! The restaurant in the 11th Floor was very good but a poor selection of main courses for vegetarians and the service for food in the lobby bar slow. The hotel is close to shopping facilities and the very pleasant Sarona centre. My only real complaint was not the hotel itself but the fitness centre run by Holmes Place which the hotel guests had access to. The reception staff were positively offhand and surly and made it clear they did not welcome the hotel guests....merely tolerated them. My preference would have been a hotel nearer the sea or a park but as a business hotel it was certainly better than many I have stayed in
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This property is inside the three-tower Azrieli complex near the Sarona neighborhood and adjacent to the Ayalon hwy. An excellent location, very nice property with great rooms. There is a health club that guests can use that includes an indoor pool (rare in Tel Aviv hotels). The service was great, the mgmt helped me out when I accidentally double booked (not on this website), and the price (215 night) was very reasonable when compared to comprable properties.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, an IHG hotel
Responded Feb 1, 2020
Dear dfsSeattleWA, Thank you so much for placing your feedback. I am delighted to read that you had most enjoyable and comfortable stay. I hope we will have an opportunity to be at your service again in future. Best regards, Ella Kronkop Guest relations manager
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I arrived after a flight from Heathrow at Tel Aviv Airport and after the required COVID test headed out to the well signposted taxi rank. I can’t speak Hebrew but the person running the taxi rank was able to get me into a taxi and I was off to the Crowne Plaza which is an easy 20 minute ride away. Situated right in the middle of the city and adjacent to a large very popular shopping mall the hotel is a great place to stay. The room was clean and spacious and offers a safe, essential AC and the usual amenities of a Crowne Plaza hotel. Staff on my arrival were extremely efficient and friendly and all spoke English well. Breakfast is up on the 10th floor and you can select from an extensive and delicious breakfast buffet. If you want to eat out then there are lots of restaurants nearby offering good food at reasonable prices.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+ extremely good location both for business or touristic purposes; + wonderful hotel architecture and interesting integration within Azraeli mall and business center; + modern hotel with qualitative amenities; + perfect positioning for shopping and visiting Tel Aviv downtown (Sarona Market, Dizengoff boulevard and square, Rothschild boulevard, Carmel market, Bauhaus area, etc.) + a very smart shuttle option which connects the Crowne Plaza Tel Aviv City Center with the other hotel of the Group – Crowne Plaza Tel Aviv beach and which can give you the option of visiting the Tel Aviv Promenade and Jaffa – Old City (the shuttle is free and goes to the beach every 2 hours and back every 2 and a half hours); + very close to Sarona market which is really a must for visitors as they can immerse within the Middle East food flavors; + astonishing breakfast with huge variety of very taste dishes; + very good restaurant with a very interesting business lunch option in terms of quality and price; + a not to be missed option for lounge access which gives you the chance of serving some snacks and drinks during all-day round; + wonderful executive rooms both in terms of space and design; + extremely comfortable beds; + daily complimentary water, espresso machine with Illy coffee doses; + large and modern bathrooms equipped with both shower cabin and bathtub; + very good bath products; + extremely comfortable room ventilation which does not disturb you no matter of the fan speed.
- quite limited minibar options.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent my last night in Israel here (the previous week at the Waldorf Astoria in Jerusalem) because I had multiple meetings in the center of the country and a very late flight out in the evening. I wanted to easily and quickly get to my meetings and to Ben Gurion. The Crowne Plaza was perfect for what I needed and the service and decor was even better than I expected. Even though they were fully booked the night of my departure, they graciously offered me a 2PM checkout, which was very helpful to me. Since it is attached to the massive Azrieli mall I was able to easily access taxis, restaurants and the train station without having to go out in the cold. Also people that were driving in to meet me had convenient and affordable parking (they hotel validates parking for their guests). I highly recommend this hotel if you want to be in Tel Aviv, with a perfect location, nice rooms and great service!
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from medea akhalkatsi, Guest Services / Front Office at Crowne Plaza Tel Aviv City Center, an IHG hotel
Responded Mar 25, 2022
Dear DenverMommy, thank you so much for your feedback. We are pleased to read how much you enjoyed the hotel, the surrounding area, and most importantly - the service you received. We hope to see you again at our hotel. Best Regards, Medea
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This very modern hotel is in the business district so the area is quiet at night. Good buffet breakfast, nice rooms, pleasant staff. The supermarket at the entrance is a bonus. We arrived late at night and so ate in the restaurant where the burgers were great. I would recommend this hotel.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, an IHG hotel
Responded Feb 1, 2020
Dear Guest, Thank you for reviewing Crowne Plaza City Center in Tel Aviv. I'm so happy you had most enjoyable stay with us. I appreciate your compliments addressed to the entire staff who are making all the efforts to make sure our guests are happy. Best regards, Ella Kronkop
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Johannesburg, South Africa51 contributions57 helpful votes
They have no restaurant at the moment and it is very far from restaurants and shuls , it is not a central location unless you are a business traveler, I do not recommend.
Hello,
yes our restaurant is kosher, on Friday night we serve Friday evening traditional dinner on buffet style. During weekdays it's a'le carte
Best regards,
Ella
Raleigh, North Carolina207 contributions21 helpful votes
I just take a cab from the airport. Its a fixed fee (there is an attendant that will tell you what the fee is BEFORE you get in the cab). Just know that many cab drivers will want cash - as they will claim their credit card machine doesn't work. This can be really annoying if you aren't prepared for it - what I do is simply ask them if I can pay by CC. If when I get to the hotel they say, CC machine doesn't work, then I say "Ok....I'll have to check in and exchange money...you'll have to wait" - often the CC machine starts working again!
There are more places to choose from in the Tel Aviv area.
PRICE RANGE
C$204 - C$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza tel aviv city hotel tel aviv
LOCATION
IsraelTel Aviv DistrictTel AvivHaQirya
NUMBER OF ROOMS
273
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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