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Sheraton Amman Al Nabil Hotel

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#13 of 148 Hotels in Amman
Certificate of Excellence
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Sheraton Amman Al Nabil Hotel
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508 Reviews from our TripAdvisor Community

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Showing 456: English reviews
washington, dc
Reviewed 21 February 2014

I travel to Amman quite a lot for work and often my colleagues opt for other hotels (Four Seasons, Inter, Hilton) but being the team lead, I have coerced them to stay at the Sheraton because it was one of the only hotels where I did not leave with a sinus infection due to the smokey lobby, halls and rooms....

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Helpful?
1Thank RazzyRoo
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear bluerose, Thank you for your time spent in writing about your experience with us on the Trip Advisor. We are glad to read that the staff professionalism, English and attentiveness has developed 100% to your satisfaction. Your feedback about the cleanliness of your room is appreciated and was shared with the Department Head concerned for a thorough check and...

Amman, Jordan
Reviewed 15 February 2014

I like the hotel very much , location is great and the food was delicious. Rooms were clean and beautiful, The staff were friendly. thanks for the best service , I would advise my friends to visit the hotel

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Helpful?
Thank Yasser h
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Yasser h, Thank you very much for your best review posted on the Trip Advisor. All of us are thankful for your great words. Please come back soon, we are waiting for you. Best, Muna Samawi Director of Guest Services

Basel, Switzerland
Reviewed 6 February 2014

The hotel has a very good location, everything is reachable within few minutes by taxi. The hotel is nice, clean and most of the staff is very friendly. The check-in was not 5* like though. The receptionist was not really welcoming, friendly and smiling. He didn´t tell us about hotel facilities and about times for breakfast e.g. Check-in information were...

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Helpful?
Thank Ivana N
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Ivana N, Thank you for your time spent in writing about your experience with us on the Trip Advisor. We are thrilled to read that you rated us with a 5* except for you arrival experience which I will personally take care of with the Front Desk team to better serve you and all of our loyal customers in...

Amman, Jordan
Reviewed 29 January 2014

I have never stayed in the Hotel since i do live in Jordan But i am a member of the health club/fitness center.. it is just amazing and the staff are all happy and helpful it is the place to workout or relax and rejuvenate after a long tiering day at work it feels like home

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Helpful?
1Thank Rasha S
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Rasha S, Thank you very much for your beautiful review posted on the Trip Advisor. The Health Club team are glad to read such a positive review about them and they appreciate every single word of it. Best Regards.

Mumbai (Bombay), India
Reviewed 16 January 2014

in 2012 and 2013 i have been to Sheraton Amman three times. Excellent stay, grand lobby, awsome food on the terrance restaurants. One of the best business hotels to stay at Amman, absolutely recommended with great continental and Arabic food!

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Helpful?
Thank MukeshTHEtraveller
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear MUK JAIN, Thank you for your continuous support to the Sheraton Amman Hotel and for your awesome review posted on the Trip Advisor. Please come back soon, we will continue to be waiting for you… Best Regards, Muna Samawi Director of Guest Services

Dubai, United Arab Emirates
Reviewed 11 January 2014 via mobile

I visit Amman every quarter and as far as business hotels go, the Sheraton there cuts to the chase. Staff are friendly and cater to last minute needs. Food is quite good too. They could use a tat more of a personal touch but that isn't a big deal. A good choice for those staying in Amman for 2 days...

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Helpful?
1Thank TheSherif
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear sherifmassoud, Thank you for your straight to the point review posted on the Trip Advisor. We are glad to read you rating us as a good hotel with friendly services and good food. We appreciate your loyalty to us and we will be waiting for your next stays with us in the future. Best Regards, Muna Samawi Director of...

Arizona City, Arizona
Reviewed 6 January 2014

Very nice hotel facilities and the food is amazing. Rooms are quite nice and great reception that welcomes their guests with a smile. Also I would like thank someone called Assam who helped at the business center on my project. Keep it up!!

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Helpful?
Thank Paul m
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Paul m, Thank you very much for your great review posted on the Trip Advisor. We are very happy to know that you have enjoyed our hotel facilities and that the food was amazing. Assem greatly appreciate your positive comment about him being helpful at the Business Center, you made his day! Please come back soon, we are waiting...

Reviewed 28 December 2013

We were blown away by the friendliness of the staff, they are always willing to help. The gym facilities and pool are fantastic. Whilst there is some wear and tear the hotel is still an excellent retreat for a weary traveller. The club lounge benefit is worth it and the buffet breakfast is to die for. Having stayed in SPG...

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Helpful?
Thank Kiwi P
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Kiwi P, Thank you for your time spent in writing about your experience with us on the Trip Advisor. All of us were blown away by your positive comments about us and by setting us as a benchmark standard in customer services. We are waiting for your next stay with us and we thank you for your loyalty to...

Kuala Lumpur, Malaysia
Reviewed 20 December 2013

Great hotel and I was pretty much stuck indoors for the majority of three days and nights due to the snow storm shutting most of the city down. Kudos to the hotel for being able to continue running as normal with no obvious drop in customer experience. WIFI was free throughout the hotel and pretty low speeds. If you fancy...

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Helpful?
Thank Imran A
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear imrancid, Thank you for your time spent in writing about your experience with us on the Trip Advisor. We are glad to read that you had an overall good stay with us, Your comment about the food variety at our main restaurant is appreciated and has been addressed with both our Executive Chef and our F&B Manager for proper...

Reviewed 7 December 2013 via mobile

Great value. Nice design, beautiful lobby, spacious room, nice bathroom, very helpful staff. It was a short stay, but it doesn't matter, you can quickly feel you are well treated. Once minor setback: the concierge was not very well informed: I had to point out to him few new hip places where to have a drink, but he took the...

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Helpful?
Thank Walid M
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear WalidFromRashaya Thank you for your time spent in writing about your experience with us on the Trip Advisor. We are glad to read that you enjoyed our hotel design, lobby, our spacious rooms and of course and most importantly our helpful staff. Your comment about the Concierge is appreciated and will be shared with them as a learning opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
The Spice Garden
The Spice Garden
Cuisines: International, Asian, Thai
EVOO
EVOO
Cuisines: Italian, Mediterranean, European, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Jordan's capital, the Sheraton Amman Al Nabil Hotel naturally exudes a warm welcome to all its guests. Fabulous shopping, exquisite dining and upbeat entertainment are just footsteps away. ... more   less 

Additional Information about Sheraton Amman Al Nabil Hotel

Address: 5th Circle, Amman 11184, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: $277 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Amman Al Nabil Hotel 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Sheraton Amman Al Nabil Hotel And Towers
Amman Sheraton
Hotel Style:
#5 Business Hotel in Amman
#9 Romantic Hotel in Amman
#12 Luxury Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Amman Al Nabil Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Amman Al Nabil Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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