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Kempinski Hotel Amman

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#9 of 143 Hotels in Amman
Certificate of Excellence
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809 Reviews from our TripAdvisor Community

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Showing 637: English reviews
delhi
Reviewed yesterday NEWvia mobile

Took 30 minutes to checkin. Absolute waste of the brand name. Should do something to train the staff to be quicker or have more counters. The front desk does not help despite seeing people in the queue.

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Helpful?
Thank fultoobakar
New Delhi, India
Reviewed yesterday NEW

A little out of the city centre, this is a good business property. Good and spacious rooms. Quite a good variety in breakfast buffet. Free wi fi in the hotel. Very warm and well appointed staff. Close to hotel is Carrefour for all your shopping needs. Good choice for stay in Amman.

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Thank annapaul2014
Sanaa, Yemen
Reviewed 4 days ago NEWvia mobile

For over seven years, most of my stays in Amman were in the Kempinski Hotel Amman. As special sense of connection has developed. The warmth of staff, exceptional hospitality, nice facility, yummy food, amazing location and more make you feel so welcome. Bill captain Abdulaziz, Mohammed in front desk and Hamza from the management showed special attention this time when...

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Helpful?
Thank Mohammed A
Reviewed 4 days ago NEWvia mobile

Clean, well-appointed. staff is genuinely warm, helpful, efficient and kind specially front desk guys,I remember a guy named Ali(concierge), his smile never left his face while serving us. Location is really great with lots to do and see day or night nearby, with many great restaurant options close by too. An excellent value, 10/10 experience, we will stay here again...

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Thank Mahmoud S
Reviewed 5 days ago NEW

Very friendly, personalized service. Yazan, in particular, a waiter in Kempi restaurant was very helpful at breakfast. Hotel is cozy, with nice fire place in the coffee shop. Located in central location.

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1Thank Reem A
Reviewed 6 days ago NEWvia mobile

Good hospitality & well taken care of by Aziz and amjad from concierge , Bayan ' razan and hala was professional team & our stay was enjoyable . The breakfast was good & would come back again if given a chance.

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Helpful?
Thank Ashok R
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Ashok R First of all, thank you so much for choosing us for your stay, We are grateful for your marvelous review and description of your stay at Kempinski Hotel Amman We want to let you know that it was a pleasure to receive you and to try to comply all of your expectations for your stay. All of...

Panama City, Panama
Reviewed 6 days ago NEW

I have been at Kempinski Hotel Amman during three days, and I have been impressed by the quality of services and Staff. It was my first time in this country and city, and I can easily say that was a real pleasure. The hotel is well located, very close to the business and city center areas, it has a great...

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Helpful?
Thank Maria T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Maria T First of all, thank you for having choosen Kempinski Hotel Amman for your stay in Amman. We are very grateful for your lovely description and recommendations about our hotel and our Staff. Reviews as yours makes us proud of our work and are very helpful for others guests looking for exclusive places to stay. We are pleased...

Reviewed 1 week ago NEW

I stayed in a standard room which was very clean and well organised, also the bathroom was very clean, hotel location is good with restorant's nearby. I met with very friendly staff especially concierge Mohamed Othman who was extremely friendly and helpful also special thanks to duty manager Abdulaziz Alkhateeb and security manager's Fua'ad Almajalee and Abdulkareem (Abu Naser).

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Helpful?
Thank SAMI A
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sami A First of all , thank you for having chosen our hotel for your stay in Kempinski Hotel Amman . We also would like to thank you for sharing your experience at our hotel and for your kind words about our amenities and towards our staff. We appreciate that you also mention duty Manager and the security managers...

Reviewed 1 week ago NEWvia mobile

my stay in this hotel was very nice rooms are nice and clean and hotel has variety of restaurants and cafes, service is great reception team are perfect special thanks to ladies in red bayan,razan and hala they give all their attention to the guests coming back soon.

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Helpful?
Thank sarahh12l3
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear sarahh12l3 We would like to thank you for sharing your experience at Kempinski Hotel Amman. What a beautiful review, thank you so much for your kind words and beautiful description of your stay ! That's very motivating for our team to continue in the same way, thanks again for describing our hotel as nice, we are grateful. We hope...

Loughborough, United Kingdom
Reviewed 1 week ago via mobile

It's a nice hotel , reasonably sized , quite and having good location . Expansion work is going on . Room was ok except that AC system was noisy . There is a bar/ coffee shop near the reception . Main restaurant is also on the same floor . In the basement there is Kick Sports Bar having live spotless...

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Helpful?
Thank Dheya_T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Dheya_T We are very happy to see that you enjoyed your stay with us and that you appreciated our concept. We are really thrilled that you enjoyed your stay, Thank you for the feedback. we have notified the designated departments to do a walk through of the room and look into the issue that you mentioned. Looking forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: $185 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Spa Hotel in Amman
#7 Family Hotel in Amman
#8 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Amman staff and other travellers.
3 questions
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Chennai

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Questions? Get answers from Kempinski Hotel Amman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Room gives use of Executive Suite”
 of 5 bubbles JonathanD822, 15 Nov 2016 | Read review
“Executive rooms very good”
 of 5 bubbles carmelg563, 15 Nov 2016 | Read review
“Do not take rooms which is near to construction site.”
 of 5 bubbles 439ugurs, 9 Nov 2016 | Read review
“Very comfortable beds!”
 of 5 bubbles B3624SDarthurb, 7 Nov 2016 | Read review
“make sure your room has a city view with the pool”
 of 5 bubbles SallyZohney, 5 Nov 2016 | Read review
5 of 5
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