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Kempinski Hotel Amman

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#10 of 147 Hotels in Amman
Certificate of Excellence
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1 room 2 adults 0 children
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Kempinski Hotel Amman
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837 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Liskeard, United Kingdom
Reviewed 2 days ago NEW

This hotel, externally appears wonderful, and the reception is very splendid, however we had booked a Superior room (actually this is the most basic). Whilst the service was very good the room was quite disappointing. It was small, and tired. It was clean, but the fittings need a refit. The shower head certainly could do with a deep clean, we...

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Helpful?
Thank Steve T
Reviewed 3 days ago NEW

Luxury hotel situated in the heart of west Amman. Rooms are large. Good TV with many English language stations. Several onsite restaurants. I ate at the Sports lounge once and had a good burger and fries. Friendly staff. All charges come with a 10% service charge and 16% government tax so don't be fooled by the low prices. Plus the...

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Thank Martin H
Baghdad, Iraq
Reviewed 4 days ago NEW

During my stay at the Kempinski Hotel the (41) days I felt very happy for the existence of such a large edifice, this historic landmark in Jordan, which is added to Jordan ancient and modern landmarks, and I think that this hotel is the pride of both Jordan and pride for all arrivals into this good country and this edifice...

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Thank rasimunix
Rio de Janeiro, RJ
Reviewed 6 days ago NEW

This is a very good hotel. The hightlght is the staff! Everyone so is so helpful!! Rooms are not so large, but comfortable. Very good breadfast and very good room service as well (we were tired and had dinner in the room). By the way, the Jordanian people are extremely nice!

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Thank Sissiy2k
Toronto, Canada
Reviewed 1 week ago

Kempinski Hotel Amman, located in Shmeisani, is one of the most beautiful and conveniently located. We found it luxurious and very comfortable with a special flair. Our stay was very comfortable. Service was excellent: Reception Desk Managers (Day and Night shifts), especially Mr. Mohammad and Mr. Azeez, as well as the friendly Junior staff members. Comfortable suite with welcome plate...

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Helpful?
Thank Sabir S
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sabir Thank you kindly for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor. I am truly delighted to read that your stay with us was 'a true experience to be lived at least once in your life'. It is great to know how you’ve enjoyed so much of our interiors and facilities seeing that...

Harrismith, South Africa
Reviewed 1 week ago via mobile

Very well situated hotel in the CENTRE of town,restaurants all very near to it however rooms are a bit outdated not the best of rooms,breakfast was excellent and all very friendly staff,from check in to checkout service was excellent

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Thank Gizms
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Gizms Thank you kindly for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor. We are incredibly honored that you chose our property for your recent visit to Amman and we could not be more delighted than to read that we were able to make your stay an enjoyable one. I am glad to know...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Thank you for letting us stay at kempinski with the great service and enjoying the delicious food by the great assistants Ms.Rayan, Ms. Razan, specially for the 2 great gym trainers Mr.Huthayfa and Mr.Hilal and for the service at the sports bar Ms.Dorra.

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1Thank Nabila_banour
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Nabila_banour Thank you for taking the time to write this wonderful review of your recent stay at The Kempinski Hotel Amman. I am pleased to learn that you found our staff to be friendly, attentive and most importantly they made you feel like part of the family. We take great pride in our personalized service here at Kempinski Hotel...

Lubbock, Texas
Reviewed 3 weeks ago via mobile

Service was impeccable Food in the restaurants was very good. Will stay here on my next visit. Security was excellent and the rooms were huge. Also very well maintained Ordered room service and it was promised in 15 minutes and arrived on time and hot and very fresh.

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Thank Rascin
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Rascin Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to know that every single member of staff made you feel at home and the provided service were impeccable and met your expectations. We invest a lot of time and effort into ensuring our service and...

Reviewed 3 weeks ago via mobile

Hotel staff is very helpful and cooperative. They respond to any request with immediate action. The accommodation is comfortable. Very thanks for the Hotel staff Razan, Bayan and Hala for their good collaboration and dedications.

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Thank MustafaAhmed1
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear MustafaAhmed1, Thank you for sharing this excellent review of your stay at Kempinski Hotel Amman. I am very pleased to see that you had a fantastic stay. In particular I am thrilled to know that you found our level of service to be fantastic and I will be sure to share your lovely feedback with Razan,Hala,bayan and rest of...

Reviewed 4 weeks ago via mobile

Thank you for the hospitable service! respectable Cleaned surrounded and ambiance! Great trainer's Specially for Mr. Huthayfa keep up the good work. This is the best hotels i visited. Thanks for the hospitality....

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1Thank Virgie C
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Virgie C It has been an amazing pleasure to read your comment. Thank you so much for taking the time to share your experience with us and other travellers. I have certainly shared your review with my team, which were thrilled to have made your stay a perfect one. We are very much looking forward to the pleasure to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: $179 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Family Hotel in Amman
#7 Spa Hotel in Amman
#9 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Amman staff and other travellers.
3 questions
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Chennai

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Questions? Get answers from Kempinski Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to complain, and change room”
 of 5 bubbles , 19 Feb 2017 | Read review
“room is very good”
 of 5 bubbles rasimunix, 17 Feb 2017 | Read review
“You can request for room with a view of north, east, south or west, away from the elevator and or lower or higher floor.”
  • Northern view of Amman from the 6th floor
  • Northern view of Amman from the 6th floor
  • Bathroom
 of 5 bubbles SabirS366, 13 Feb 2017 | Read review
“All to date have been good.”
 of 5 bubbles simonsO4181XU, 14 Jan 2017 | Read review
“Best tip is don't stay here! The photos don't lie.”
 of 5 bubbles abdominallion, 5 Jan 2017 | Read review
5 of 5