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Kempinski Hotel Amman

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#12 of 148 Hotels in Amman
Certificate of Excellence
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1 room 2 adults 0 children
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Kempinski Hotel Amman
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852 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Reviewed yesterday NEWvia mobile

All was perfection, room was very good Service is very good warm welcome from all I would like to thank all especially Razan Bayan and hala for everthing, very kind staff and very helpful I will come back soon with family

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1Thank hanaekaoutar
Reviewed 2 days ago NEWvia mobile

The hotel is located in one of the best area in the city.The service is very good and the team very professional and ready to suport anytime.The hotel is strongly recommended if you are in Amman for business or leisure

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3Thank Ralwk
Beirut, Lebanon
Reviewed 2 days ago NEWvia mobile

It is always a pleasure to be at Kempinski. Clean, professional, excellent food friendly staff especially Hala & Samar. I would return again and again ! It is a great pleasure in all their branches Dead Sea, Aqaba! Try it

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2Thank jumanahz
Tsukuba, Japan
Reviewed 4 days ago NEW

It was my first visit to Jordan and Kempinski was my first hotel. I stayed there 5 nights and enjoyed every single night, although was too busy with work and mostly was out at daytime. The service at Kempinski Amman was excellent. All people I met and talked, the receptionists, people at the restaurants spoke good English. Ms. Batool always...

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1Thank Zubaidullo
Dubai, United Arab Emirates
Reviewed 2 weeks ago

This is a very nice hotel as you would expect from Kempinski. However, it is the "worst" Kempinski, I've stayed on. The service is very good although you still get amazed that not everyone speaks (just a little) English. The Gym is very nice and not crowded. Breakfast is good but a little expensive. The buffet restaurant is nothing special

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Thank Ulrik H
Kabul, Afghanistan
Reviewed 2 weeks ago

This was my second time at this Kempinski. My trip was strictly business, saving time was important, so what they offer on the premises was important - I wasn't here to explore the nightlife. I used the hotel as my office as well, staying in except for some presentations and meetings, so the reliable, high speed WiFi was important. All...

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1Thank William C
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear William C, Thank you very much for your praise and your excitement! It was truly our pleasure to welcome you and to be caring and attentive hosts in order to make your time here enjoyable. Indeed we appreciate the careful notes you took and the amount of time you spent sharing your experiences in such great detail. We feel...

Amman, Jordan
Reviewed 2 weeks ago

The hotel is modern and well located. The Gym/Spa is wonderful; The staff there are very professional and helpful, especially Captain Huthaifa; he is very nice person and friendly. He provides guests with custom training that suits their level and needs, and makes sure that you the exercise perfectly.

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Helpful?
Thank Mahdi411
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mahdi411, Thank you very much for your review and for sharing your experiences! Your praise made our whole team very happy specially Huthaifa as they all are giving their best to create every day a perfect hotel experience for our guests, for you! All the best for you in the meantime and kindest regards from Kempinski Hotel Amman Team,...

Dunwoody
Reviewed 3 weeks ago

I've stayed in many 4 & 5 star hotels, but I can't think of one whose service is on par with the friendly and dedicated staff at Kempinski. From Abdelaziz & Mohammad at the concierge desk, Aziz & all the reception staff, and the Kempi restaurant staff, especially Batoun, I was treated like an honored guest. Rooms are quiet and...

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Thank DeniseTr
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear DeniseTr, Thank you very much for taking the time to phrase your outstanding review! You cannot imagine how thrilled our team was to receive your praise for their excellent performance. I am very happy and proud, too, and appreciate your gratitude! Please be always welcome and return to you first rated hotel in Amman! My team and I look...

illinois
Reviewed 3 weeks ago

Rooms are very clean. Plenty of desk space if you are conducting business Decor is fine, though the carpet in rooms is a bit dated. Odd light switch scheme - be careful of the charging batteries overnight. Toilet runs 24/7, but if you jiggle the flush button it isn't too loud. Staff is very courteous. Morning breakfast is a mix...

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Thank dw1ght
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear dw1ght, Thank you very much for staying at our hotel and for your overall positive & constructive review. Your feedback gives us the chance to praise our team but also to understand where our performance has to be improved. Working in a hotel, our team and myself live and love the opportunity to meet and greet people from all...

القدس
Reviewed 3 weeks ago via mobile

Perhaps the time I visited was not busy the service was not satisfactory,poorly ventilated rooms -we were four in two rooms- and bathroom equipment had a lot of problems. The employee were very kind and the location is not bad . Regarding the view some rooms has good and the other has poor view.

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Thank Mamoun M
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mamoun M, Thank you s much for staying at Kempinski Hotel Amman and posting a review on T/A Community . I am sorry to hear that your stay was not a unique experience as it has been for many of our guests. We pride ourselves on creating a memorable trip to Amman , Our dedicated and passionate team will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: $175 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Family Hotel in Amman
#8 Spa Hotel in Amman
#11 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Amman staff and other travellers.
3 questions
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Chennai
Chennai

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had to change rooms on my first visit as the A/C was not working properly and there was a terrible smell of paint in the room.”
 of 5 bubbles 62ulrikh, 11 Mar 2017 | Read review
“Rooms above the 2nd floor use atrium configuration”
 of 5 bubbles DeniseTr, 4 Mar 2017 | Read review
“Inside curve has good views, outside curve rooms view alleys and construction”
 of 5 bubbles dw1ght, 3 Mar 2017 | Read review
“Be prepared to complain, and change room”
 of 5 bubbles , 19 Feb 2017 | Read review
“room is very good”
 of 5 bubbles rasimunix, 17 Feb 2017 | Read review
5 of 5