A welcome haven after a long flight from Melbourne. We were in our room with little fuss, and whilst the room we had for the first 2 nights of our tour was not large, the firm bed was big enough and very comfortable, the bathroom clean and functional, and a wardrobe with hanging space and shelves. Breakfast was good. Western options are available but the local choices were authentic and plentiful. The location was good within walking to restaurants, galleries and the citadel.
Amazing service from Abdul Rehman at front to Samer in the restaurant and best of all the courtesy and smiles of Mr. Waleed Zatar with his welcoming and scale shattering guest reception was a cherry on top of the cleanliness and amazing amenities at your hotel!
This hotel was included in the price of a group tour I did while on a solo trip to Jordan. Once I saw that this was the hotel in the itinerary of the group tour I was doing I looked it up and saw some mixed reviews. However, as soon as I walked into the lobby I was beyond satisfied. I was greeted immediately and somebody helped me with my bag to my room. All staff I saw was very nice and helpful. Finally the room was spotless, beyond clean! The breakfast that is included was also delicious. After my group tour ended I bounced around, staying at different hotels and hostels in Amman, then on my last day in Jordan I was craving some comfort and checked into Toledo again. This stay was just as comfortable as the last. I was put in a different room than my first stay and that room was sparkling clean as well. The staff recognized me and I took advantage of the airport transfer they offer for my early flight the next morning. Overall, Toledo was a clean, comfortable hotel in a good location and I recommend it to anyone staying in Amman.…
The staff was extremely helpful and pleasant Especially when assisting us with local directions translations since we were traveling from local place to local place and doing the written translation to Arabic
The people at this hotel are extremely helpful and kind. The gym is fantastic and the rooms themselves great. The breakfast was quite enjoyable and a variety of choices to eat from. The wifi was great and connection was stable. Very happy with the accommodations at this hotel.
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