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Swissotel Al Maqam Makkah

Traveller (131)
Room & Suite (56)
Dining (38)
Overview
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King Abdul Aziz Endowment, Ibrahim Al Khalil Street, Mecca 21955 Saudi Arabia See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
Additional information
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About
Description
Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to Masjid Al More Haram. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. Our refined restaurant and tea lounge vow to please refined palates. You’ll discover that our service combines the best of Alpine grace with the welcoming values of Arab culture. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Wheelchair Access
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$107 - US$301 (Based on Average Rates for a Standard Room)
Also Known As
Swissotel Al Maqam Makkah Mecca
Location
Saudi Arabia > Makkah Province > Mecca
Nearby
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Reviews & more
278Reviews
184Photos
4Q+A
16Room tips
Traveller rating
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Show reviews that mention
I visited for a one week umrah before heading to Madinah. An amazing emotional trip, i guess we sometimes lose sight of our actual purpose there when trying to book our accommodation however with the ever increasing costs we all want value for our money so here is my review.
Che
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Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam Makkah
Responded 1 week ago
Dear guest, Thank you for reviewing your recent stay at Swissôtel Al Maqam Makkah. Knowing that our location, delicious breakfast, and comfortable rooms gained your satisfaction is a great pleasure. We would like you to know that guest satisfaction is our top priority; therefore, we will forward all your comments directly to the concerned department to be taken into consideration in your next visit. Looking forward to welcoming you back in the near future. Regards, Guest Relations
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It is very good hotel. Rooms are great and very clean. Service is good and staff members are friendly and helpful.
Location is perfect & easy to reach Haram in 2 minuets.
One concern was the noise came from the other rooms .
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Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam Makkah
Responded 1 week ago
Dear guest, Thank you for reviewing your recent stay at Swissôtel Al Maqam Makkah. It is a pleasure knowing that our hotel services gained your satisfaction; particularly, hotel cleanliness, unique location and friendly staff who are always working hard to provide you with the best quality of service. Rest assured, your comment, regarding the noise, will be shared with the concerned department to avoid this happening in your next visit. Looking forward to welcoming you back in the near future. Regards, Guest Relations
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Excellent staff, service and rooms.
My mother and family they enjoyed very much me also, good axis for old people to the Haram Mosque.
I had an awesome time in a haram view rooms at a higher floor.
I will come back again Insha'Allah.
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Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam Makkah
Responded 2 weeks ago
Dear Mr. Oufadnan, Thank you for reviewing your recent stay at Swissôtel Al Maqam Makkah. It is a pleasure knowing that you enjoyed your stay and the overall ambiance at our hotel; in particular, our comfortable rooms, our cooperative staff, and the unique location near to Haram. Looking forward to welcoming you back in the near future. Regards, Guest Relations
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The stay at this hotel was amazing. Location is very near to haram - which was our objective. Two enterancces to the hotel makes it easy to go in And iut. Staff is also very overwhelming. I would be staying again here.
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Review collected in partnership with swissotel.com
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam Makkah
Responded 2 weeks ago
Dear Guest, Greetings from Swissôtel Al Maqam Makkah!! Thank you for taking the time to rate the hotel. We are very pleased to know that you enjoyed your stay. particularly our location that is close to the Grand Mosque. Providing you with a happy and comfortable stay is our main target, Therefore we are glad that we met your expectations. Looking forward to your next visit. Regards, Guest Relations.
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Hotel staff very welcoming and helpful...exceptional customer relations.Rooms clean..elevators fast...excellent location with easy access to haram, restaurants and shopping. Good breakfast selection. Definitely good value for money .
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Review collected in partnership with swissotel.com
Response from AccorMakkah H, Guest Relations Manager at Swissotel Al Maqam Makkah
Responded 3 weeks ago
Dear guest, Greetings from Swissôtel Al Maqam Makkah! Thank you for your valuable review. It is a pleasure knowing that our friendly staff, the cleanliness of the rooms, the breakfast, and our unique location gained your satisfaction. We will always do our best to provide you with the best quality of service. Looking forward to welcoming you back in the near future. Regards, Guest Relations
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Previous
Hi, I am travelling in few weeks with my family including 2 small children. I would like to know few things before leaving n if we all could let me know the answer it will make our life easier n lots of prayers will come your way too. 1. I booked the room without breakfast for 6 nights. Is it worth it to add the breakfast? If yes how much? 2. Should i go for higher floor ( will elevator will b an issue during salah) Or lower floor ( will noice level will b a concern) 3. Does the hotel has airport pickup services or my only choice is airport taxi? Thank you so much in advance. Hope u guys can give us memorable experience through your answers. Ahamed.
Hi Ahamed, 1. I would recommend you add breakfast, as the price of breakfast when added to your booking is quite minimal and you will see that buying breakfast elsewhere will cost around the same if not more. I remember once we stayed in Hyatt Regency Jabal Omar, we regretted that we cancelled the breakfast as it was actually very worth it. Adding breakfast later on will be expensive, so only add it to your booking if that’s possible. 2. The first 47 floors if I’m not mistaken share the same elevators, so if you want a high floor I recommend you take the top one in that set (if I’m not mistaken 47). However only take this if you have haram view otherwise don’t bother paying the extra (if any) 3. As far as I know the hotel concierge can help arrange a taxi for you, but I would suggest using Uber. It comes directly to the underground entrance of the hotel and will take you for a good price (150sr I think) I hope you have a great experience and may Allah accept all our good deeds - Abdullah
1 vote
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Is there easy access to Kaaba from this hotel ? How much to walk ?
It’s 100 meters from Al Haram, I believe it’s the coolest.
0 votes
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Dear Swissotel Al Maqam, I already make reservation 3 room from 30 Nov 17 until 8 June 2017 but i have issue regarding the payment. I book through agoda . com and stated that payment will be collected by the property. i already provide the credit card details but the card is not under my name and i have been informed that you will email me third party authorization form. Until now i still didnt get the form. Can you contact me regarding this issue. Thank You Mrs Laila
Mrs laila, you can check the hotel online website. Plus this is long time to reserve, so surly the hotel will give you a good rate. Wish you the best
0 votes
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Do all the double rooms have a haram view?
No, depends on your booking and each room view have different prices
0 votes
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"Try and secure Haram view it's well worth paying extra..!"
"higher floor , haram facing"
"Lower floor"
"I think 2221 in 22 flour is a good one the see all haram from it"
"Pick a room with a view of the Holy Mosque"
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