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Movenpick Hotel & Residences Hajar Tower Makkah

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Traveller (357)
Room & Suite (96)
Dining (29)
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Overview
  • Excellent57%
  • Very good27%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“al haram”(51 reviews)
“food court”(39 reviews)
“few steps”(26 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
Additional information
Offers from Movenpick Hotel & Residences Hajar Tower Makkah
Special Offer: Save up to 30%
Offers from Movenpick Hotel & Residences Hajar Tower Makkah
Special Offer: Save up to 30%
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,517)
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1,051 results
Traveller rating
579
297
125
30
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579
297
125
30
20
Show reviews that mention
All reviewsal haramfood courtfew stepsexcellent locationroom serviceexcellent serviceabraj al baitholy mosquespecial thankscomfortable stayshopping mallumrah tripexcellent stayking abdul aziz gatesame buildingother hotelsreception staff
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1 - 5 of 1,051 reviews
Reviewed 4 days ago

I've enjoyed my stay pretty much a luxury place but amazing service . My room was a little scrimpy with a city view but Excellent with room service The restaurant on the 9th floor is also very good and the people there were very kind...More

Thank doaamoreed
Response from Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower MakkahResponded 4 days ago

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed...More

Reviewed 2 weeks ago

Good hotel and facilities, excellent location. Special shout out to Mr. Adil, manager of the Hajar restaurant. He made our experience one to remember. He was passionate, helpful, caring, and he went above and beyond to make us feel welcome. Great hospitality!

2  Thank Avais A
Response from Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower MakkahResponded 1 week ago

Dear Guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Reviewed 2 weeks ago via mobile

An average hote Renovated and new lobby Rooms clean but old and need renovation Staff were professional and welcoming Check in and check we're fast Food is too expensive for fotour or sohour I would come back as the location is convenient

Thank Hisham B
Response from Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower MakkahResponded 1 week ago

Dear Guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah

Reviewed 3 weeks ago via mobile

It was really a wonderful experience staying at the hotel with my friends the front office guys were very professional and helpful the food was delicious and very tasty thanks to all the employees who worked thereMore

Thank ayman66
Response from Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower MakkahResponded 3 weeks ago

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed...More

Reviewed 3 weeks ago via mobile

Check-in took a very long time. They have more than 7 or 8 counters, but they are slow in their process. It took with me around 15 minuets. Safety box was not working. I called the room service to fix it. They came after 10...More

Thank Ahmad A
Response from Ahmed A, Guest Relations Manager at Movenpick Hotel & Residences Hajar Tower MakkahResponded 3 weeks ago

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$109 - US$874 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Mecca
#3 Family Hotel in Mecca
#6 Best Value Hotel in Mecca
#9 Luxury Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$874 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Mecca
#3 Family Hotel in Mecca
#6 Best Value Hotel in Mecca
#9 Luxury Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (357)
Room & Suite (96)
Dining (29)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mohamed T
March 28, 2018|
AnswerShow all 5 answers
Response from Ahmed A | Property representative |
Dear Guest Please note that WiFi is available at the hotel in the room and restaurant and lobby Ahmed Al Hasawi
1
Vote
NH008
December 30, 2017|
AnswerShow all 7 answers
Response from Ahmed A | Reviewed this property |
Yes if ask for it as the ones the use are ok to use if on Omrah or Hajj. Regards Ahmed
1
Vote
nazma130
March 16, 2017|
AnswerShow all 4 answers
Response from nazma130 |
Asalamualekum thank you for answering my question. Is the food good in the restaurant in the hotel?
3
Votes
Room Tips
"Lower floors is easy for leaving when it is crowded"
Read review
"DO not stay here! Look for another hotel within the Abraj Towers."
Read review
"The room is very clean and very well furnished but is missing a small kitchen."
Read review
"There is musala related to the hotel"
Read review
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