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Makarem Umm Alqura Hotel

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99 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Mecca, Saudi Arabia
Reviewed 17 July 2015

I had made reservation via internet and when I arrived the guy in the reception I should wait till 4 pm for check in. Generally Hotel is very dirty, not have 5 star standarts at all... Lobby design and decoration was awfull, nothing was there , only wall.. Corridor carpets didn't cleaned since opening. Dirty dishes on the corridor didn't...

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Helpful?
Thank ottomansultan
Makarem H, Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Mr. Sultan - , First of all , we would like to thank you so much for choosing Makarem Umm Alqura Hotel to be your preferred destination during your stay in the Holly Makkah and we were so pleased and so glad for being at your service during your journey !. we would like to apologize for inconvenience you...

Kanpur, India
Reviewed 7 July 2015

For...reasonably priced hotel. Neat and clean, well maintained Against, , walk quite long to catch free hotel shuttle. If you need to go to hotel few times in day, Or problem to walk Or older age and don't have your own car THINK TWICE TO BOOK THE HOTEL

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Thank nidaaafia
Makarem H, Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Mrs/Mrs. - , First of all , we would like to thank you so much for choosing Makarem Umm Alqura Hotel to be your preferred destination during your stay in the Holly Makkah and we were so pleased and so glad for being at your service during your journey !. we would like to apologize for any inconvenience you...

Reviewed 1 July 2015

For a hotel whose rate has always been one of the lowest in the Holy City, Makarim's breakfast, with its variety of choice and taste comes as additional attraction to stay here more and more. The rooms are clean, the beds comfortable, and it is located in a quite environment, not too far from the Holy Haram. The shuttle buses...

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1Thank Suleiman U
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. On behalf of Umm Al Qura management we thanked for appreciating our services. In future we make sure to provide you...

Medina, Saudi Arabia
Reviewed 24 June 2015 via mobile

Good hotel and clean room, but just the A/C no possibility to switch off, so if you feel cold and you want it OFF you have to call room service and if you want it ON again you have to call room service again!!! So I don't advise people who like to have it ON/OFF as they want should go...

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1Thank isaf2289
Makarem H, Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Mr. Isaf- , First of all , we would like to thank you so much for choosing Makarem Umm Alqura Hotel to be your preferred destination during your stay in the Holly Makkah and we were so pleased and so glad for being at your service during your journey !. we would like to apologize for any inconvenience you...

Dakar, Senegal
Reviewed 19 June 2015

I stayed in this place whilst visiting Makkah for Umra during the ramadhan. It was booked by a friend who used to stay there. The place is not actually close to the haram, but it's in a quiet neighbourhood with no shops around; far away from the noise and hustle. Besides, they provide a free bus every 20 mn for...

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2Thank Mhkebe
a_nashat, General Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM

Cape Town, South Africa
Reviewed 28 May 2015

when agent booked this hotel and told me it is 2km from the mosque(garam),i taught that this far to walk in the very hot temp experienced while staying at the hotel but the shuttle service was free and excellent,every 15 min to and from the garam.Room was comfortable and quiet away from the hustle and bustle.everything worked and in order.Will...

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1Thank abdool365
a_nashat, General Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM

Reviewed 10 March 2015 via mobile

I checked in there with my husband late 1st feb.. Checking in proccess was quick n easy..rooms are ok when u first enter but couple of bad things u will discover later: -glass window is really small and the have no view as i understood from the reception guy.. - One shampoo small tube is only available.no conditioner or bodylotion...

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2Thank Rehab A
a_nashat, General Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Ms. Rehab; First, I would like to thank you very much for your valuable comments and for taking the time to write to us. All your comments are being looked into and corrective action is underway. As for the twin beds, these could have been arranged to become a large bed if requested. I reiterate my thanks and look...

Al Khobar, Saudi Arabia
Reviewed 16 February 2015

Nice place. Easy to find. Free underground parking. Good breakfast. Free shuttle bus every 20 mins. Highly recommended if you are okay to use shuttle bus to Haram. Cons: The building need some renovation.

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5Thank Mohammed S
a_nashat, General Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Mr. Siddiki; I would like to take this opportunity to thank you very much for your favourable comments and look forward to welcoming you once again at Makarim Umm AlQura Hotel. Best regards; Adel Nashat General Manager.

Slough, United Kingdom
Reviewed 13 February 2015

Lovely hotel I have stayed on Feb 2015 with my wife for Omrah.They give me early check in. They have 24h shuttel to Haram.Breakfast teams are good.Concierge are not helpfull.I tryed to book a taxi to Sapcto bus stsnd he told me 40 sar i did my self 15 sar.

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3Thank uddin-uk
a_nashat, General Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Uddin; I would like to take this opportunity to thank you very much for your favorable comments, and I am pleased to know that you thoroughly enjoyed your stay with us and that you complete your spiritual journey with a peace of mid. I reiterate my thanks and look forward to welcoming you once again in the near future....

Reviewed 7 February 2015 via mobile

I went with my husband to makarim umm alqura hotel in makkah for 4 nights.. Check in was so quick which was perfect after long trip.. Rooms space is ok for a couple only.. Staff is friendly and helpfull everywhere.. Cleaneness is good as well.. Shatlle bus is always available..its only crazy busy on prayers times specially comming back after...

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2Thank Rehab A
a_nashat, General Manager at Makarem Umm Alqura Hotel, responded to this review

Dear Ms Rehab; I would like to thank you very much for taking the time to write to us. we would like to assure you that your favourable comments were appreciated and that your constructive comments are being taken care of. I reiterate my thanks and look forward to welcoming you once agian at Makarim Umm AlQura in the near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Makarim Umm AlQura Hotel is located in The Holy City of Makkah Al-Mukarramah situated in Ajyad Street, and is only 5 minutes drive to Haram by hotel courtesy shuttle service available around the clock. Umm AlQura Makarim Hotel is a modern 12-storey building encompassing 336 rooms and suites, all feature central air-conditioning, electronic door locks, electronic safe boxes, hospitality tray offering complimentary tea, coffee and healthy herbs, iron & ironing board, international direct dialing phones, high speed internet connection port, hair dryer, magnifying mirror, 32” LCD TV with major satellite channels, mini fridge, handicapped rooms, praying mats and Umrah & Hajj guide booklet. ... more   less 

Additional Information about Makarem Umm Alqura Hotel

Address: Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $79 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makarem Umm Alqura Hotel 5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Makarem Umm Alqura Hotel Makkah/Mecca
Hotel Style:
#4 Best Value Hotel in Mecca
#21 Luxury Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makarem Umm Alqura Hotel staff and other travellers.
5 questions
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Nashville, Tennessee
7 months ago
Riyadh, Saudi Arabia

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Questions? Get answers from Makarem Umm Alqura Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors less noise”
 of 5 bubbles 63yasserh, 28 Dec 2015 | Read review
“See the room pics before you finalize. I got a room with a window that opens facing a mountain”
 of 5 bubbles Jawad_Rasheed, 5 Sep 2015 | Read review
“Good place to stay even better if you are travelling solo.”
 of 5 bubbles Minar3, 24 Jul 2015 | Read review
“no good room they have .....”
 of 5 bubbles ottomansultan, 17 Jul 2015 | Read review
“Most of the rooms are inter-connecting, making it easier and more affordable for families to book single rooms and get the value of a suite.”
 of 5 bubbles suleimanu2014, 1 Jul 2015 | Read review
5 of 5