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Makkah Hilton Towers

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1,020 Reviews from our TripAdvisor Community

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Showing 938: English reviews
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NEWCASTLE, South Africa
Reviewed 2 days ago NEW

From time of arrival reception staff,housekeeping staff,were excellent.MY stay at the Hilton Towers was a wonderful experience.The room was wonderful with beautiful views and spacious.A memory I shall cherish for a long time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mohamedcassiml
Cary, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016

Located perfectly next to Haram with a good view and great staff and rooms. The hotel is not high enough to see the Kaaba but still an exceptional view of haram is there and worth the money The hotel staff went out of the way to make me feel welcome, the room service was excellent and the staff was courteous....

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Seraj K
About Hotel's Favourite Review
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Seraj K, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Boston, Massachusetts
Reviewed 2 days ago NEW

It's great service Cleaning rooms Gd Customer services is aasome Every time your cleaning people see they say salaam or hi which is Gd services I am also related in the customer care business I know it's they did Gd job

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Altaf3669
Birmingham, United Kingdom
Reviewed 2 days ago NEW

It was truly a 5 star stay. The hotel stay was better than I had imagined. Everything was pleasant and made our stay even more enjoyable and relaxing. A definite returning customer and would recommend this hotel to my friends and family.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Thair A
New York City, New York
Reviewed 3 days ago NEW

People at the front desk really need to be trained on customer service and etiquette on how to speak to people. Our check in was really bad, as no one was there to acknowledge us, and have complained to hilton headquarters as well. We stood on a line with no one ahead of us and waited for 20min, while another...

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1Thank HSquare12
Reviewed 3 days ago NEW

every thing is nice during my stay at hote,its good keep it up,just inhance the lifts so that the residents get facilitated otherwise it was always over crowded and people have to wait long for the lifts.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mianirfana2017
Mumbai, India
Reviewed 4 days ago NEW

Awsome Experience, Rooms are very clean, Hotel super close to Al-Haram and added advantage of a small kitchen in the room for the little need. Amazing expereince Hotel staff very polite. Renovation of rooms and lifts will be a good Idea now. Still the best location to stay in Makkah. Mr. Ahmed the duty manager was great help. Many thanks

Review collected in partnership with Hilton Hotels & Resorts
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Thank 480nadims
colombo, Sri Lanka
Reviewed 4 days ago NEW

Stay was very good with my family. satisfied with the Staffs and appreciated for allowing us to stay for further 5 hours as late check out. It helped us a lot for our Infant. WIFI facilities given, it is to be upgraded.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q2249HHmohamedr
London, United Kingdom
Reviewed 5 days ago NEW

booked four quad rooms, we were given rooms in tower 3 getting to the hotel is a nightmare as traffic is only intermittently allowed to go there, very few staff was present in reception so took long time to checkin, not much seating space for guests either, location is right in front of Haram but there are "ONLY 3 LIFTS...

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Helpful?
Thank Ghazanfar M
Reviewed 5 days ago NEW

I visited Makkah from 8th to 14th April. hotel location is good specially tower # 6. Bungali staff is good and supportive. however some reception staff avoid warm welcome to guests. Bell desk staff is little bite rude,. if you ask for wheel chair they provide you on priority. This hotel is without any para medic or immediate doctor support...

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Helpful?
Thank Arshad M

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
With unforgettable views of the Sacred Mosque and Kaabah, Makkah Hilton Towers is an elegant hotel in Makkah, Saudi Arabia with impeccable service and a prime location in the Holy City. Steps from Masjid al Haram, Makkah Hilton Towers is situated in front of the King Fahd entrance to the world's largest mosque. Inside the hotel you’ll find spacious rooms and suites, vibrant dining options, a health center, business facilities and an expansive on-site shopping mall. ... more   less 

Additional Information about Makkah Hilton Towers

Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $143 - $882 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Towers 5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Expedia, Hotels.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Makkah Hilton Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makkah Hilton Towers Mecca
Hotel Style:
#3 Romantic Hotel in Mecca
#4 Family Hotel in Mecca
#7 Luxury Hotel in Mecca
#15 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Towers staff and other travellers.
43 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get room at 5,6,7 floor , because it is easy access to prayer area.”
arshadm337, 22 Apr 2017 | Read review
“Rooms mainly on availability.”
honeymoonadvise2011, 17 Apr 2017 | Read review
“Ask for Tower 2 on high floor”
K8647XWahmeds, 16 Apr 2017 | Read review
“top floors with AlHaram view.”
AbdullahAlkaf, 12 Apr 2017 | Read review
“choose a room with the Al Haram view....its just so beautiful”
aishahsydali, 28 Mar 2017 | Read review
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