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Makkah Hilton Towers

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970 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Reviewed 4 February 2017 via mobile

Best place to stay during stay on Makkah Had great service from all staff specially Mr. Asif and Miss. Ohood.sala were very coorporation as always. They gave me haram view rooms. The view from room is attached below

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8Thank Muhammad Imran N
Dubai
Reviewed 2 February 2017

Room service is wrost. Bfeakfast staff is highly un professional. Breakfast taste is not good at all. Internet will not work there. I got disappointed with there over all service. Room service will not be done on daily basis

Review collected in partnership with Hilton Hotels & Resorts
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2Thank muhammadadilk2017
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Muhammadadilk, First of all thank you for choosing Makkah Hilton for your stay. We really feel sorry that you were not satisfied with our hotel services. Your feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Therefore we have noted your comments to take corrective action...

Reviewed 1 February 2017 via mobile

Good and wery nice ane near the holly masjid and very nice hotel ane restorunt And near the wack wev distenc nice and clean and wery care full servis and wery chip hotel and room is also very yery good

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1Thank Mansuri j
South Africa
Reviewed 31 January 2017 via mobile

The Hilton Towers Makkah takes service very seriously. From check in , stay duration and check out , you are treated with the highest care. When I checked in, Karrim at the reception desk was most helpful , professional and eloquent . Karrim went out of his to ensure the wifi was working as well as arranging transport to Jeddah....

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1Thank Agani002
Belgaum, India
Reviewed 30 January 2017

Stay at HILTON MAKKAH was super excellent. Service and staff specially Mr MUNNAVAR at the reservation and Mr AJAB KHAN and Mr MAMU for house keeping I will definitely recommend HOTEL HILTON to all my family and friends

Review collected in partnership with Hilton Hotels & Resorts
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1Thank mohamedzahirsajan
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Mohamedzahirsajan, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton Towers for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Riyadh, Saudi Arabia
Reviewed 29 January 2017

Hotel has very good location and quality of food. The room services was excellent. The staff is supportive and well manner. Wifi was ok. Checkin and checkout was smooth. Family also feel comfortable at hilton

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ghanirehan
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Ghanirehan, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Karachi, Pakistan
Reviewed 28 January 2017

Location is excellent. Rooms need to be upgraded. Wifi was terrible. Overall staff is good and helpful. It's different from the Hilton hotel which is something I was not aware of as the travel agent had done the booking.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Asayeed
DHAKA, Bangladesh
Reviewed 27 January 2017

People working there in Makkah Hilton is extremely awesome, very kind,helpful,informative to the guests..specially want to mention 3 specific persons working in the reception made me extremely satisfied..Mr.Ahmed Hussain, Front Office Supervisor; Mr.Rezaul Karim, Chief Concierge; and Mr.Sarwar Jahan, Bell Captain..May God bless upon them

Review collected in partnership with Hilton Hotels & Resorts
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Thank mdabdulbatenj
London, United Kingdom
Reviewed 25 January 2017

This was my first trip to Makkah with my family and I didn't think twice where I was going to stay ! I did solo trip few months back and stayed at hilton towers.I was completely taken back by their service standards and helpful staff.That's why I decided to stay there with my family and would recommend this hotel to...

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Thank saief4
Madinah
Reviewed 24 January 2017

Great hotel, above the shopping mall. Easily the closest to the mosque. Not much else to say really. Good ambassador to the Hilton brand with a fuss free stay. Breakfast was plentiful and with a wide variety.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Abdul M

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
With unforgettable views of the Sacred Mosque and Kaabah, Makkah Hilton Towers is an elegant hotel in Makkah, Saudi Arabia with impeccable service and a prime location in the Holy City. Steps from Masjid al Haram, Makkah Hilton Towers is situated in front of the King Fahd entrance to the world's largest mosque. Inside the hotel you’ll find spacious rooms and suites, vibrant dining options, a health center, business facilities and an expansive on-site shopping mall. ... more   less 

Additional Information about Makkah Hilton Towers

Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $166 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Towers 5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Makkah Hilton Towers Mecca
Hotel Style:
#3 Romantic Hotel in Mecca
#4 Family Hotel in Mecca
#6 Luxury Hotel in Mecca
#8 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Towers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with Masjidil Haram View”
 of 5 bubbles keanurhayati, 16 Mar 2017 | Read review
“Haram View Rooms”
 of 5 bubbles 14syedp, 15 Mar 2017 | Read review
“ask for tower 2”
 of 5 bubbles dez786, 13 Mar 2017 | Read review
“all even number floors have only one lift servicing in tower 6, so best to go for odd number floors.”
  • great housekeeping
 of 5 bubbles hawan_12, 5 Mar 2017 | Read review
“Ask for a high floor room with haram view to keep away from noise”
 of 5 bubbles mazehussain, 3 Mar 2017 | Read review
5 of 5