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    Swissotel Makkah

    Ajyad Street | King Abdul Aziz Endowment, Mecca 762, Saudi Arabia
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$102
    US$257
    US$154
    US$156
    US$156
    Traveller (451)
    Room & Suite (127)
    Dining (47)
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    Overview

    • Excellent49%
    • Very good26%
    • Average12%
    • Poor4%
    • Terrible8%
    Travellers talk about
    “free wifi” (56 reviews)
    Restaurant
    Room Service
    Fitness centre
    Free Internet
    5 Star Hotel
    All hotel details
    Offers from Swissotel Makkah
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    Hotel packages
    Makkah Hilton Towers
    1,020 reviews
    #7 of 343 hotels in Mecca
     
    Makkah Clock Royal Tower, A Fairmont Hotel
    1,842 reviews
    #13 of 343 hotels in Mecca
     
    ZamZam Pullman Makkah
    852 reviews
    #10 of 343 hotels in Mecca
     
    Conrad Makkah
    289 reviews
    #1 of 343 hotels in Mecca
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,559)
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    11 - 15 of 1,559 reviews

    Reviewed 2 weeks ago

    The hotel we stayed at was Swissotel Al Maqam Makkah, so I don't know if that is the same as Swissotel Makkah. My review is for the hotel we stayed at. The location is good, it is in Abraj al Beit, and a few minutes...More

    Thank MIA328
    Response from Makkah S, Manager at Swissotel Makkah

    Dear Guest, Thank you for contacting us and we deeply apologies for what you encountered during your stay with us. Your comments are being handled by the hotel management. Also, kindly contact us with your reservation details for better understanding . Regards

    Reviewed 2 weeks ago via mobile

    SwisSotel is a 5 star hotel in the abraj which in my view is the best place to stay in makkah due to the facilities. Big beds and decent size rooms. Nice breakfast. Like most hotels in saudi check in takes too long especially if...More

    Thank Staj S
    Response from Makkah S, Manager at Swissotel Makkah

    Dear Guest, Thank you for reviewing us We apologize for any inconvenience caused from our side. Please send us your reservation details to better understand and resolve the issues you faced. Rest assured your next stay with us will be a more memorable one. Regards,

    Reviewed 2 weeks ago via mobile

    We are so glad that we had stayed in room no 307, person in charge named MR. RAISUL HAQ and The floor supervisor named MR. RIZAN was really helpful and very customer service oriented staffs.. They really assist us and provide all the services that...More

    Thank Yatie117
    Response from Makkah S, Manager at Swissotel Makkah

    Dear guest Thank you very much for the lovely review, we are glad you enjoyed our services and staying at our location and rooms. Swissôtel Makkah staff at your disposal. We very much look forward to welcoming you back soon at Swissôtel Makkah. Best regards,

    Reviewed 2 weeks ago via mobile

    First time I visited this hotel and was amazed good service good staff Cleaning service was excellent always maintained high standards The hotel is near haram few minutes walking because if lifts and I would stay here again and would recommend anyone Great place to...More

    1  Thank Shahid N
    Response from Makkah S, Manager at Swissotel Makkah

    Dear Guest, Thank you for sharing your wonderful experience and we look forward for your next stay with us at Swissotel Makkah. Regards

    Reviewed 3 weeks ago

    Positive - Great location, good food, aesthetically designed interiors. Negative - Reception service was close to the worst I have ever experienced (staff were not welcoming at all), delayed service response time. Bathrooms are generally small (too congested) definitely need some refurbishment, amenities in the...More

    Thank Muhammad B
    Response from Makkah S, Manager at Swissotel Makkah

    Dear Guest, Thank you for reviewing us We apologize for any inconvenience caused from our side. Please send us your reservation details as a private message to better understand and resolve the issues you faced. Regards

    Makkah Hilton Towers
    1,020 reviews
    #7 of 343 hotels in Mecca
     
    Makkah Clock Royal Tower, A Fairmont Hotel
    1,842 reviews
    #13 of 343 hotels in Mecca
     
    ZamZam Pullman Makkah
    852 reviews
    #10 of 343 hotels in Mecca
     
    Conrad Makkah
    289 reviews
    #1 of 343 hotels in Mecca
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$137 - US$667 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Mecca
    • #9 Best Value Hotel in Mecca
    • #11 Luxury Hotel in Mecca
    Photos
    Traveller (451)
    Room & Suite (127)
    Dining (47)
    Hotel & Grounds (290)
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    Questions & AnswersAsk a question
    hatem579
    هل يوجد انترنت مجانب في الغرف ولا في الرسبشن ولا لا يوجد مجاني؟
    7 April 2017|
    Answer
    Response from BecLond | Reviewed this property |
    No Internet was not free whilst we were visiting. If you pay 60 riyals you get internet access for 24hours only! Thereafter you will get have access to it in your rooms as well as the Hotel reception area etc. Hope that... More
    0
    Votes
    traveller81
    Apparently there is the Al-Maqam Swissotel that has opened recently closeby! How does it compare to the normal Swissotel? Where is the location? - Is it closer to the Haram than the normal hotel?
    31 March 2017|
    Answer Show all 5 answers
    Response from Mariyam A | Reviewed this property |
    You cant get closer than the current swissotel its only a few minute walk, so doubt its any closer this hotel was lovely and super clean!
    2
    Votes
    traveller81
    Apparently there is the Al-Maqam Swissotel that has opened recently closeby! Does anyone have any experiences of this new hotel? How does it compare to the normal Swissotel? Where is the location - Is it closer to the Haram?
    31 March 2017|
    Answer Show all 3 answers
    Response from BecLond | Reviewed this property |
    Only know of Swissotel Makkah on Ajyad Street in the Clock Tower area. I have checked the hotel's website and they do list a second hotel as you mention, the Swissotel Al Maqam on Ibrahim Khalil Street. Don't think it is... More
    0
    Votes
    Room Tips
    "Quad rooms are really small!"
    Read review
    "Harram views cost more, try get a city view not facing the ongoing repair work!"
    Read review
    "Haram View"
    Read review
    "Fantastic location."
    Read review