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ZamZam Pullman Makkah

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ZamZam Pullman Makkah
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661 Reviews from our TripAdvisor Community

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Showing 500: English reviews
Baku, Azerbaijan
1 review
Reviewed yesterday NEW via mobile

i advice my friends use the facilities of ZamZam Pullman Makkah hotel. its one of the best hotels in Mekkah. They servs you like its your hotel. means u feel like at home not at hotel. Thank and regards to ZamZam Pullman Makkah Hotel

Helpful?
Thank Elnur018
2 reviews
Reviewed 2 days ago NEW

Pros : Very near haram, it only takes a few mins. You can duplicate keys as much as you want. Friendly receptionist Breakfast quality is okay and if you don't like it, there's a food court downstair which sells almost every middle east food. Room service passes almost every time so if you need new toilet papers or anything you... More 

Helpful?
Thank Lala H
1 review
Reviewed 3 days ago NEW via mobile

Breakfast service: IRSHAD ALI It was after 13 years that we, Abdool Khalik & Zubeida Desai (room 1434) came back for Umrah. Irshad Ali and his team went out of their way to serve us with a fantastic breakfast. They welcomed us with open arms for the 6/7 days that we spent at ZAM ZAM PULLMAN MAKKAH. Jazzakallah once again.... More 

Helpful?
Thank zubeida d
Emirate of Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Best location , close to haram. I stay in 334 it is a 4beds room. Did not expect much as i read few past reviews. However, I must say it you dont compare the look and feel to 5stars you will be impressed with the freindly staff 1- Sultan at check in had our keys ready as we checked in... More 

Helpful?
1 Thank _nidanida_ahmed
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Ahmed, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to... More 

Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Very friendly and smilling persons in the lobby. Facinating decorations, and warm welcome hotel intrance. Rooms are fine wide copared to other hotels, but the furniture is somewhat old and carpet was dirty. Bathroom is ok but black somthing to hang your clothes on. Resturant was very good in the food variety but was small and crowded although it was... More 

Helpful?
Thank اشرف ع
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Ashraf, We very much appreciate your positive evaluation regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. Indeed your comments have been mentioned has been passed to the management team and will be definitely taken in consideration to rectify any shortfalls in service and standards as such this feedback is... More 

1 review
Reviewed 1 week ago via mobile

The service is great the staff are so friendly and they do their job perfectly. The rooms are so clean and tidy. The view is amazing since you can see kaaba💙 The customer service is so fast and great and helpful. Thank you so much you guys should try it out💙

Helpful?
Thank Moudhi A
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Moudhi, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to... More 

Cairo
1 review
Reviewed 1 week ago

Very friendly and professional staff.Special thanks to Mr Abdelsamad,the night shift on duty manager and Mohamed Mohsen in Alsafwa lounge.They were always to make sure that any inquiry is addressed and any need is met.Well done !!

Review collected in partnership with Accorhotels.com

Helpful?
Thank mahmoud e
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Mahmoud, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to... More 

Manama, Bahrain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Amazing service i was surprised to see such level of professional teams from the check in to check out was wonderful food was tasty in the restaurant AL zahra we was served by sharful hk team was always on top of my expectations to not forget Ramadan in room service who really make us feel at home Will recommend it... More 

Helpful?
Thank Monajeb
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Monajeb , We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement... More 

West New York, New Jersey
1 review
Reviewed 1 week ago via mobile

Our stay in the hotel was great. Very family oriented, your family will enjoy it. Very clean and staff very friendly. Make sure to visit al Zahra restaurant, the breakfast is amazing and changes every day so it's not boring. Dinner is a must there, a good variety of food and the best sweets ever! My kids enjoyed it and... More 

Helpful?
Thank abdel_bena
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Abdel We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

it was amazing experience , me and my family had w very good stay staf were very helpfull. its very near to haram. breakfast is the best thing there. great place and perfect staff i will recommend this hotel for my friends and family

Helpful?
1 Thank Sawsan F
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Ms. Sawsan, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah , We very much appreciates your positive comment regarding your stay at the Zamzam Pullman Makkah. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

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Amenities

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  • Restaurant
About the property
  • Wheelchair Access
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  • Restaurant
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  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $194 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, ACCOR, Travelocity, Odigeo, HotelTravel.com and Priceline so you can book your ZamZam Pullman Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ZamZam Pullman Makkah Mecca
Hotel Style:
#13 Luxury Hotel in Mecca
#23 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
17 questions
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Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less broken items and less noisy.”
 of 5 bubbles 726lalah, 3 Dec 2016 | Read review
“It is close to Haram so anyroom will do as i guess your aim is to be in haram as much as possible”
 of 5 bubbles _nidanida_ahmed, 28 Nov 2016 | Read review
“rooms are very big and my recommended to chose KA3BBA view”
 of 5 bubbles mfahdkady, 7 Nov 2016 | Read review
“Get at least partial Haram view room. I booked through Accor Hotels and got 10% discount.”
  • Two big single beds
 of 5 bubbles asmaaa2013, 23 Oct 2016 | Read review
“View to Kaabah”
 of 5 bubbles Ibrahim_N83, 17 Oct 2016 | Read review
5 of 5
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