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Hilton Makkah

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700 Reviews from our TripAdvisor Community

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Showing 571: English reviews
مكه المكرمه, Saudi Arabia
1 review
Reviewed 18 August 2015

the hotel sets it apart near the Haram al-Sharif and service and excellent clock the cleanliness of the rooms and public places and restaurant service and to pack and good reception from the reception staff actually the hotel is worth a visit to see good art of dealing upscale hotel

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Majdi A
azhar-orced, E-Commerce Coordinator at Hilton Makkah, responded to this review

Dear Mr. Majdi , Many thanks on your great review & taking the time to comment on Trip Advisor, We are very pleased that your stay with us was enjoyable and wonderful, your opinion is very important Because it is reflecting the extent of your satisfaction. We hope we will have the pleasure of greeting you again. Yours sincerely Azhar... More 

Taif, Saudi Arabia
1 review
Reviewed 16 August 2015

Nice trip for me and for my family, The spirituality of the place, and the time this make different. I would recommend a visit in winter. I think I will repeat this experience as soon as possible, and then I will arrange them on a quarterly basis

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Abdullah S
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Abdullah S, Thank you for taking the time to write your wonderful review! We are so happy that you enjoyed your stay with us... Thank you again for your trust and recommendation . We look forward to welcoming you back Soon! Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers. More 

yorks, UK
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 August 2015

visiting makkah is about spirituality and pretty much all the hotels are there to offer a bed and food......none of the hotels are truly 5 star. This hotel is in the same league, rooms are clean, food (quality and choice wise) is ok....that's about it really. location like the other 5 star hotels in the towers is good.

Helpful?
Thank shisha101
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear ٍShisha101, Many thanks for sharing this review with us. We are really proud to work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Medan, Indonesia
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2015 via mobile

Hilton hotel, a chain brand of the world best hotel, like usually hilton gave a very perfect view. i use to stay at this hotel because of the view and very near to haram. salute for the front office very fast response for everything i needed, the room is very nice. but i think need a little renovation to make... More 

Helpful?
Thank mildblend
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Mildblend, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Muscat, Oman
1 review
Reviewed 4 August 2015

the location of this hotel is super, Haram is barely 200 metres from the reception, the hotel have its prayer area which is spacious and air conditioned, breakfast buffet is excellent, I am always happy to use this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mohammed A
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Mohammed A, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience Soon... Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 August 2015

I have stayed in Makkah Hilton for 2 night from 02 July - 04 July 2015 for 2 room, which even was so expensive , i did ask for my Points they told me only after check out i did check out and ask for the point they said only after few days, look at it now we are August... More 

Helpful?
1 Thank Mohd A
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Mohd A, First of all thank you for choosing Makkah Hilton for your stay. We apologize for this and we hope that you will provide us with your full name and your Honors membership Number at this email : alaa.momenah@hilton.com Thank you for your kind understanding and looking forward to welcome you soon... Best Regards, Alaa Momenah, E-Commerce Coordinator,... More 

Dubai
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 31 July 2015

We stayed at Hilton Makkah from the 25th to the 29th of July, and everything was as expected. This isn't the first time to stay here, and so its nice to find some sense of familiarity when one is away from home. We experienced a pleasant stay. This remains the closest hotel to the Haram and the most convenient (in... More 

Helpful?
1 Thank Botheration
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Botheration, Thank you very much for your great comments- we love to hear such glowing feedback! You just made our day! Thank again for your detailed review and It means a lot for us to read such a review... And we do love to welcome you back in the holy city to make you feel extra special at Makkah... More 

1 review
Reviewed 20 July 2015

I enjoy staying at Hilton. Their break fast buffet is great specially Makkah Hilton's and also the restaurants. Great location. The front desk staffs Rafie and Siam are very cardies and took good care of me.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank nishars2015
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Nishars2015, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

South Africa
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 20 July 2015

I stayed at Makkah Hilton, requested that concierge assist me with online flight check in. I was refused, I asked for a manager at the front desk, some person came I explained to him what happen, we want away thereafter came back and tells me the staff never refused. I than asked for the duty manager Mr Deen appeared totally... More 

Helpful?
5 Thank Ebrahim L
Dubai, United Arab Emirates
1 review
Reviewed 19 July 2015

membership cards all rooms of his family under his membership programs which he pay for must add the points for it as the rooms for family members as Jumeriah hotel other hotels & Sheraton respect & credit the points for the person have the membership programs & pay for the rooms with his cards .

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Eman B

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation

Additional Information about Hilton Makkah

Address: Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $219 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Makkah 5*
Number of rooms: 694
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton EMEA, Travelocity, Priceline, Hotels.com, Expedia and Odigeo so you can book your Hilton Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Hilton Makkah Mecca
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#5 Luxury Hotel in Mecca
#9 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Makkah staff and other travellers.
11 questions
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Questions? Get answers from Hilton Makkah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get masjid al haram view.”
 of 5 bubbles Rousseau2004, 29 Nov 2016 | Read review
“kaaba view-”
 of 5 bubbles travellerKSA, 19 Aug 2016 | Read review
“Get lower floors so you may walk down rather than taking elevators.”
 of 5 bubbles MOmerSiddiqui, 13 Jul 2016 | Read review
“Looking at Al-Haram”
 of 5 bubbles mesame, 26 May 2016 | Read review
“All rooms good but the best are the one with the Harram view”
 of 5 bubbles Iqbal225, 7 May 2016 | Read review
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