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Sheraton Riyadh Hotel & Towers

PricelineUS$276*
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#17 of 215 Hotels in Riyadh
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$315*
US$276*
Great Deal
US$307*
US$307*
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Sheraton Riyadh Hotel & Towers
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337 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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Dubai, United Arab Emirates
Reviewed yesterday NEW

I've stayed in the Sheraton Riyadh a number of times. While the hotel is showing its age (it's one of the older five-star hotels in Riyadh), the location is excellent and the staff are very friendly. If you're looking for a well-positioned hotel for business, then look no further.

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Helpful?
Thank alexgmalouf
Luxembourg City, Luxembourg
Reviewed 2 days ago NEW

The good thing about this hotel is its location, it is in an "authentic" Riyad quarter, not on boring Olaya street, as the most of other business hotel - so,if you like, you can stroll around, eat local streetfood and see how the locals live. Also, if you need to go the southern parts of the town daily, this hotel...

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Helpful?
Thank mvana2016
Sydney, Australia
Reviewed 1 week ago via mobile

With a few exceptions service from staff was not up to expectations. The executive lounge was also very disappointing. It comprised a really unattractive walk through area with really poor service (no service at all really). Never again!

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Helpful?
Thank mialucy2014
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Mialucy2014, We sincerely regret hearing that the service did not meet your expectations and would gladly have a chat with you to find out some more details. Please, feel free to send us a note on the below email, so we can reach out to you at a convenient time. With kind regards, Matthias Paans Director of Rooms Sheraton...

Switzerland
Reviewed 3 weeks ago via mobile

Overall my experience in the Sheraton Riyadh Hotel & Towers was good. Rooms were nice and modern, service was friendly. The club lounge is rather basic, but the bar area nice and code. Service was very friendly. Overall a good experience.

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Helpful?
Thank Globi21
USA
Reviewed 3 weeks ago via mobile

I am a long time customer of this hotel. I have been using this hotel for the last 20years. I have to say that the hotel is becoming worse every visit. The check-in takes forever. Only one person will handle check-in, even though there are 2 employees, the other one will be on the phone pointing towards the other employee....

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Helpful?
Thank becauzah
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear becauzah, First and foremost, thank you for sharing your experience here on Tripadvisor. It is regretful to hear that your experience was not as you expected. We would be glad to discuss this in person with you over the phone. Please feel free to send us your contact details, so we can reach out to you at a convenient...

Shoreline
Reviewed 5 weeks ago

The Sheraton in Riyadh is, all in all, a fair hotel for the business traveler. The location is fair, the service and level of care as to be expected, and the restaurant and services are all adequate. Internet is pretty good, which is a real plus in Saudi, and the rooms are new, neat, and well laid out.

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Helpful?
Thank hfulghum
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear hfulghum, Thanks for your review here on Tripadvisor! Your thoughts are gretly appreciated. We were glad to hear that you liked the hotel as a business traveler, and especially the location, service level and facilities. Looking forward to welcoming you back at the Sheraton soon! With kind regards, Matthias Paans Director of Rooms Sheraton Riyadh Hotel and Towers

Dubai, United Arab Emirates
Reviewed 9 April 2017

The Sheraton is an older hotel, by Riyadh standards. It does provide business travelers a very central location if conducting meetings in or near Kingdom Tower, Moon Tower and in the area. Good facilities such as gym, fitness, restaurants, coffee shops and if you are a smoker, then it is made for you.

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Helpful?
Thank Neal C
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Neal C, Great to hear from you through the Tripadvisor Portal and I hope that you are well! We are glad to hear that you really like the central location of the hotel, we fully agree that it really is quite convenient, as it avoids the worst traffic jams in the city if you want to get to the...

Reviewed 23 March 2017 via mobile

Hotel staff is very professional and helpful. I appreciate the way the hotel staff gave all the guests mask when there was Sand storm. Many congratulations to Mathias for having such a wonderful team. Good luck.

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Helpful?
Thank Uday S
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Hi Uday S, Great to hear from you through Tripadvisor and thank you so much for your glowing commendation! As you know, for us the attentiveness and professionalism of the staff are absolute key! It is a great pleasure to hear that on the times that it really counts (such as during a sandstorm) they come through! Rest assured that...

Abu Dhabi, United Arab Emirates
Reviewed 16 March 2017

Nice hotel but in a noisy environment. The rooms are nice, you will find the usual conveniences of a Sheraton. The staff is helpful as often in the Middle East. On the other hand, avoid taking a room on the boulevard side, sleepless night guaranteed!

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Helpful?
Thank stephanedM1550OW
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear StephanedM1550OW, Thanks for your feedback! We are grateful to hear that you enjoyed your stay with us and especially liked the rooms and the helpfulness of our associates. It is always the most satisfying compliment one can get as a hotel and be sure that we will pass it on to the staff! Next time when you are in...

Edinburgh, United Kingdom
Reviewed 12 March 2017 via mobile

Stayed here after having sinus surgery in Riyadh and from the minute I arrived until the minute I left the staff really took care of me, including someone from the concierge or reception team either Googling or having prior knowledge of the post op care I required, 10 minutes after checking in they were there with about 6 boxes of...

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Helpful?
Thank Justin H
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Justin, Thank you so much for your raving review and sharing it with the community here on Tripadvisor. It made me sincerely feel proud to hear how the team has taken care off you, while you were recovering from your surgery. We sincerely hope that you have fully recovered and that we can welcome you back in the hotel...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Sheraton Riyadh Hotel & Towers is one of the leading hotels in Riyadh with 193 spacious rooms & suites. Warm and comforting, our rooms are Arabian yet international, traditional yet contemporary. Each will keep you connected to what is most important to you. Located in the heart of the city centre and modern business district, Sheraton Riyadh is two kilometers from the Riyadh Exhibition Center, five kilometers from the diplomatic quarter, and only 30 kilometers from King Khalid International Airport. We are also convenient to the city’s bustling commercial centers and industrial areas – making us a great choice for international business travelers.We look forward to your stay with us at the Sheraton Riyadh ... more   less 

Additional Information about Sheraton Riyadh Hotel & Towers

Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $196 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Sheraton Riyadh Hotel And Towers
Riyadh Sheraton
Hotel Style:
#15 Luxury Hotel in Riyadh
#15 Business Hotel in Riyadh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Riyadh Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Riyadh Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a view of the Kingdom Towers”
alexgmalouf, 26 May 2017 | Read review
“Smoking rooms are smokey...window only opens a few inches.”
, 9 Apr 2017 | Read review
“no room on the boulevard side”
stephanedM1550OW, 16 Mar 2017 | Read review
“Higher floors will be away from street noise”
notsohappyDenver, 30 Dec 2016 | Read review
“choose eastern side rooms”
mustaquimkhan, 21 Dec 2016 | Read review
5 of 5
Priceline
US$276* /night
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Sheraton.comUS$307
Orbitz.comUS$307
HotelQuicklyUS$315
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*Disclaimer
Prices are for 1 room, 2 adults
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