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The Westin Bahrain City Centre

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#15 of 131 Hotels in Manama
Certificate of Excellence
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414 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Reviewed 10 August 2015 via mobile

The best thing about Westin is the location. Connected with City Center Mall where you can shop, watch a movie, and many good restaurants. It's very clean and the staff are super nice and helpful. Very fast room service. The only negative is the price, it's a little over priced, even with corporate rate.

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Helpful?
Thank Anmmar A
NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Anmmar A, We're delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager

Reviewed 30 July 2015

Very good Located at City Centre Shopping mall Kingdom of Bahrain. Nice Restaurant Ground floor. Lovely Tea coffee at the restaurant Ground floor. Room very nice. Good services.you can go to shopping mall very easy.

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Helpful?
Thank Alin D
NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Alin D, We're pleased to know you enjoyed your stay with us. We hope to welcome you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager

Abu Dhabi, United Arab Emirates
Reviewed 30 July 2015

I stayed in Westin Bahrain during a weekend trip with my friend to finish a few errands in Bahrain. The location of the hotel is in the new Seef district where all the new development is happening but is far away from the cultural and traditional center of Manama. A trip to Muharraq may take up to 30 minutes by...

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Helpful?
Thank Fatema81
NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Fatema81, Thank you for choosing to stay at the Westin Bahrain City Centre - your extensive feedback is greatly appreciated. We're pleased to know you enjoyed your weekend. We hope to welcome you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager

Dhahran, Saudi Arabia
Reviewed 29 July 2015

Located just next to one of the biggest malls in Bahrain, this hotel could not be better located. The rooms are clean and modern. Room service was standard for a five star hotel, no complaints. Had drinks in the bar,which although doesn't have the quickest service in the world, the atmosphere and surroundings are nice and the grand piano player...

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Helpful?
Thank Irishcaz80
NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Irishcaz80, Thank you for your valuable comments. We're pleased to know you enjoyed your stay, and we look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager

Bahrain
Reviewed 8 July 2015

the bar and lounge was really nice, the lounge has a beautiful were you can relax and have you drink and watch movie but to order a drink you have to wait for 10 min, the service was not really fast, but the place was really nice location next to the mall were you can enjoy shopping and have fun.

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Helpful?
Thank houtwabe
NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

Dear houtwabe, We're pleased to know you enjoyed your dining experience at the hotel. Thank you for your valued comments. We look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager

Dubai, United Arab Emirates
Reviewed 5 July 2015

Hotel more remarkable beautiful location in city Center liked the front office reception wonderful and welcoming staff the time check in fast as the Housekeeping Department wonderful and room service i like to thank Ahmed of guest service department and since I'm a member of loyalty program spg Golden i would like to thank the hotel for services presented during...

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1Thank abdulla199
NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

Dear abdulla 199, We're pleased to know that you had a wonderful experience at our hotel. Thank you for your positive feedback and we look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre Yours sincerely, Noora Faraj Complex Communications Executive

Khobar
Reviewed 19 June 2015

We were regular hotel guests at this hotel when it was operated by Kempinski. We recently stayed there after the hotel changed to Westin. We felt that the hotel furniture has been worn out and there were almost no toiletries in the room. The room used to be fully equipped with basic toiletries to toothbrushes and loofahs but not anymore....

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Helpful?
Thank DAS_4
NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

Dear DAS_4, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Jeddah
Reviewed 15 June 2015

I like the trands of hotels within shopping malls, they provide you with a package that makes your stay above normal. Service overall was good, however at times they get very slow and if your check in is at night than it could be a bit of a pain. The City Center offers almost everything you could want from shopping,...

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Helpful?
Thank A_Zegama
NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

Dear A_Zegama, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. On behalf of the Westin Bahrain City Centre, Yours sincerely, Noora Faraj Complex Communications Executive

Reviewed 11 June 2015 via mobile

Room, nice. I love the blankets and robes. I really like the media hub, you can connect your HDMI to it (cable not included ) and watch whatever you need to. I like the pool and location. You can drive either way around the island. The hotel is part of the city center mall. You can get all the cheap...

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Helpful?
Thank Charles M
NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. On behalf of the Westin Bahrain City Centre, Yours sincerely, Noora Faraj Complex Communications Executive

Melbourne
Reviewed 6 June 2015

Stayed for a weekend and booked a suite. Check-in was poor, reasonably quick but absolutely no detail provided. We had to probe to get any information - Where is the lounge, what are the opening hours, any food still available, is the bar open, etc etc? The suite was modern and well maintained. The water pressure on L15 was terrible...

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Helpful?
Thank Yarro
NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

Dear Yarro, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to see you again very soon. On behalf of the Westin BCC, Yours sincerely, Noora Faraj Communications Executive

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located at the heart of Manama, The Westin Bahrain City Centre is the first-ever Westin Hotel to grace the island. Thoughtfully devised with a host of novel and innovative facilities that include the city's first Heavenly(R) Spa and Westin KidsClub, guests are afforded the opportunity to sample the unique Westin wellbeing promise when staying for business or leisure. The Westin is merely a few steps away from Bahrain City Centre, the nation's most popular retail and leisure destination with more than 340 retail stores. ... more   less 

Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Region: Bahrain > Manama
Price Range: $266 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bahrain City Centre 5*
Number of rooms: 200
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama
Hotel Style:
#7 Spa Hotel in Manama
#8 Business Hotel in Manama
#15 Luxury Hotel in Manama
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bahrain City Centre staff and other travellers.
2 questions
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Questions? Get answers from The Westin Bahrain City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a good view”
 of 5 bubbles Kezron40, 9 Dec 2016 | Read review
“SPA is a must”
 of 5 bubbles , 6 Oct 2016 | Read review
“All the rooms are very spacious and well appointed - bathrooms are imacculate - even in the standard rooms”
 of 5 bubbles Wilma1805, 4 Aug 2016 | Read review
“choose the rooms facing the swimming pools, its nice”
 of 5 bubbles Advisorbrat, 2 Aug 2016 | Read review
“Best Spa ever”
 of 5 bubbles ELAGOUZ, 28 Jul 2016 | Read review
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