Clean spacious rooms with amenities (Kitchenette, Dinning and Sitting area) close to Hamra street. Modern furniture with comfortable beds. Difficult to go in the basement but there are few parking spaces in front of building Had a good experience and the staff were both courteous and helpful specially Mariam and Ali.
Very clean hotel and looks new one , I got quite room. Place is good, few meters away from Hamra st. What I did not like the parking space is too small Staff is so friendly and helpful I enjoyed staying there
Everything in Lebanon was great except my experience with this hotel. At the day of check out I was at front desk to check out, they put balance on me without knowing what it was for!!!! I told them I paid in full the first day. The reception guy was young and unprofessional and the manager even worse. When they couldn’t find out what’s the charge for. He told ok it’s local calls because you ordered food once. They charge me almost $13 local calls for ordering food once!!!! Despite of the receptionist was too impolite.
I stayed for a few days with friends, and the experience from beginning to end was horrendous. Loud parties, unclean rooms, reception staff letting themselves in to your room despite DND signs on the door, and a complete inability to keep the hotel safe or clean. I ended up checking out early and finding alternative accommodation.
I booked and got confirmation from Booking.com but when I arrived there at 22:00 they told me that we don’t have any booking for you, after showing them the booking they said that they are fully booked and couldn’t accommodate me. And the worst part was that they sent email to booking claiming that I didn’t show up. Don’t visit them unless you have another place to stay at 👎🏼