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Hilton Beirut Metropolitan Palace

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104 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Stockholm, Sweden
Reviewed 30 June 2013

Avarage business hotel, not same 5 stars as in other countries in my opinion. Quite disappointed overall due to poor services. Positive: -Good location, 30min from the airport, close to the mall/restaurants -Spacious and functioning room -clean room when it was cleaned Negative: -Swimming pool is under construction, have to walk to another hotel to use pool -Breakfast was otherwise...

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Helpful?
Thank liitomajava
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi liitomajava, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to post such a thorough review on Tripadvisor. While we are glad to know you enjoyed our location as well as the comfort of our rooms, it is with great disappointment that we read the rest of your review. Please accept our...

Lagos, Nigeria
Reviewed 24 June 2013

The hotel is breath taking with the trompe d'oeil ceiling and the glass sheet wall offering a great view from all floors. Staff were extremely polite and attentive. Rooms very clean and we'll maintained.most staff are trilingual and speak French, English and Arabic. Breakfast was extensive with a wide array of fruit which appears to be the norm in Lebanon....

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Helpful?
Thank TKA7
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi TKA7, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to share with us such a thorough review on Tripadvisor. I am pleased to learn that you have been comfortable and well-looked after during your stay with us. It also makes me proud to know that our dining options have contributed towards...

Beirut, Lebanon
Reviewed 26 May 2013

pleasant stay at this great business hotel.. spacious rooms with lots of facilities and nice inroom menu.. great view from the room. the lobby of this hotel is very large and nice.. the ambiance is perfect at night with the pianist performing.. meeting rooms with daylight.. services are great food is tasty and of good quality.. i highly recommend this...

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Helpful?
Thank salim1973
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Salim1973, thank you for staying with us at Hilton Beirut Metropolitan Palace and for taking the time to share your points of view with us through this website. It is with great pleasure that read your comments and learn about the nice stay you had with us. Hilton Hotels Beirut is committed to providing exceptional service for all of...

Dubai, United Arab Emirates
Reviewed 17 May 2013

The hotel is quote iconic in Beirut and has been around for some time. I think the recent slump in the city has hurt it a lot and it seems under-staffed. The service was good and efficient, although not the same as :the old days". I think Hilton taking over the management has not really helped in this case. The...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Edward M
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Edward M, thank you for staying with us at Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your comments with us through this website. I am delighted to read that you found our hotel nice and appreciated our service. Kindly make sure that your comments will be shared with everyone...

Buenos Aires
Reviewed 1 April 2013

The hotel is nice, not in the main touristic area, but is ok. The good thing is that you can cross through a bridge to the other hilton that is next to a mall. This was very convenient since you can eat there, make shopping and I also took my daughter to a softplay area that is there. The breakfast...

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Helpful?
Thank Cholis
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Cholis, thank you for choosing Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your opinion with us on Tripadvisor. I was really delighted to learn that you enjoyed our quality breakfast as well as the service provided by our team members. I am also glad to see that our bridge...

Chicago, Illinois
Reviewed 15 January 2013

so i stayed there 2 times already, the hotels location is very convinient for me as its extremely close to my grandparents house... the hotel is very clean and i could tell it is well maintained, however they seem to cram the guests in the first 3 floors and avoid using the higher floors to save on electricity which i...

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Helpful?
Thank manar b
KasperWigen, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi manar b, thank you for choosing Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your opinion with us here on Tripadvisor. It was a great pleasure indeed to know that the hotel’s location was convenient for you, being situated in the capital city of Beirut. I was delighted as well...

UAE
Reviewed 2 December 2012

it is a nice hotel with a very nice view of Beirut specially in the high floors , cleanliness is very good , service is very good from the moment you enter the hotel espacialy from guest relation and reciption team, Beirut is a viry nice city and you can enjoy it day and night. we stayed for 10 days...

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Helpful?
Thank enjoy94
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi enjoy94, thank you for staying with us at Hilton Beirut Metropolitan Palace during your last visit to Beirut, and for taking the time to post such a beautiful review on TripAdvisor. It was a great pleasure indeed to learn about your overall satisfaction throughout your stay with us. It makes us really proud you appreciated our quality service as...

Abu Dhabi, United Arab Emirates
Reviewed 20 November 2012

it is a nice hotel with a very nice view of Beirut specially in the high floors , cleanliness is very good , service is little slow but the stuff are very co-ordinating , all guest have to know that making phone calls in Lebanon generally is very costly ...

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Helpful?
Thank hussam y
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi hussam y, thank you first of all for staying with us at Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your comments with us here on TripAdvisor. We were really delighted to learn about the nice and comfortable stay you had with us, while appreciating the stunning panoramic views of...

Beirut, Lebanon
Reviewed 5 August 2012

It was a lovely stay nice clean luxurious hotel , very helpful cheerful staff . my room was large with nice view of Beirut city . clean room and with large bathroom and good variety of bath amenities . the draw back was that the internet WI-fi connectionin room was expensive while it is free in the lobby .

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Helpful?
Thank MustaphaEido
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear MustaphaEido, thank you for choosing Hilton Beirut Metropolitan Palace and for taking the time to share your review with us on Tripadvisor. We are glad you found our hotel clean and luxurious. It makes us proud that our team members added a nice touch to your stay; I will make sure to share it with them pleasantly. However, regarding...

Tehran
Reviewed 5 August 2012

I stayed there on a business trip, this was my second time at this hotel and I have to say that I have nothing to complain about. the rooms are convenient and spacious, the service is very good specially check in/ out. the staff are very friendly and helpful. there is a shopping mall called "La Mall" within a walking...

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Helpful?
Thank Amiralij
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Amiralij, thank you for taking the time to share your review on Tripadvisor and for choosing Hilton Beirut Metropolitan Palace for your recent stay in Lebanon. We are absolutely delighted to know you had a nice experience at Hilton Hotels Beirut. It makes us proud you found our team members cheerful and helpful; I will make sure to share...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stay at the remarkable Hilton Beirut Metropolitan Palace and enjoy stunning views of Beirut from all guest rooms. Enjoy authentic Italian cuisine at Venezia, sample all-day dining in Al Shindagah offering an international selection, savor Asian dishes in Summer Place or retire for the evening in the hotel's lobby lounge Tea Garden. Situated in the heart of Sin El Fil and overlooking the city skyline, this Beirut hotel has a health club and spa. Visit Beirut's attractions like the Mohammad Al-Am Mosque and the National Museum or take a stroll in the famous Beirut Souks. Shopping is easy at Le Mall which is within walking distance of the hotel offering a wide range of shops and entertainment. The Mediterranean beaches are just a short drive away and the ski slopes of Faraya can be reached within an hour. Jeita Grotto and many historical sites are in easy reach too. Hilton Beirut Metropolitan Palace has nine function rooms for 2-800 guests, including six multi-purpose meetings rooms practically located on one floor, a 24-hour business center and a dedicated Meetings Manager. The hotel boasts an Executive Lounge and wireless internet access in all public areas. All Hilton Beirut Metropolitan Palace hotel rooms are equipped with the very latest facilities, including wireless internet access and flat screen televisions. This Beirut hotel offers 20 elegant suites ranging from one-bedroom suites to the ultimate in luxury - the four-bedroom Penthouse Suite boasting spacious lounges, dining room, kitchen and a private terrace. All suites and Executive Rooms have exclusive access to the Executive Lounge with complimentary food and beverages served throughout the day. Beirut City Center is only a five-minute drive away from the hotel. ... more   less 

Additional Information about Hilton Beirut Metropolitan Palace

Address: Dimitri Hayek | Sin El Fil - Horsh Tabet, Beirut, Lebanon
Region: Lebanon > Beirut
Price Range: $191 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Beirut Metropolitan Palace 5*
Number of rooms: 185
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Beirut
#28 Business Hotel in Beirut
#32 Luxury Hotel in Beirut
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Questions & Answers

Questions? Get answers from Hilton Beirut Metropolitan Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite, very spacious.”
 of 5 bubbles ShirlMeister, 22 Jan 2017 | Read review
“Higher rooms have a more nice view over Beirut”
 of 5 bubbles K309NJahmada, 22 Jan 2017 | Read review
“Ask about the construction noise across the street.”
 of 5 bubbles daver487, 2 Jan 2017 | Read review
“i think all the rooms are equally good; at least the one I stayed was perfect one.”
 of 5 bubbles emilvassilyan, 18 Dec 2016 | Read review
“Ask for Cynthia”
 of 5 bubbles memerson99, 18 Nov 2016 | Read review
5 of 5