The hotel is ok for a short stay. Relatively clean room, big space, nice view with dirty windows. The staff was helpful and friendly. It's close to nice cafes and restaurants, one can walk easily to. The main problem was the smell of smoke in all of the hotel. Even in our non smoking room, it felt like an army was smoking before in there. It has enough of elevator, most of the service works fast. They also offered nice sweet treats every evening with the turning bed service.
Booked this hotel based on location and facilities. Location is fine although rooms suffer quite badly from traffic noise. Facilities. They have a roof top pool and bar area and indoor swimming pool with sauna and steam room. The roof top is closed for winter. This was not advertised on the website. The indoor swimming pool is fine but the steam room is closed and the sauna can't get above 50 degrees. Very poor and not worth the money
The staff were very friendly and helpful. Starting from the reception the staff are all friendly. The restaurant Daoud Basha excellent service and the deal is good thanks to Mr. Gabi and Mr. Rabie and all the staff. The Fume Bar is on the 19th floor Many thanks to Mr. Kamel, Mr. Jad and all the nice, perfect and friendly staff. Special thanks to Mr. Ahmed Amin the food and beverage manager who was more than wonderful and very helpful. Also many thanks to the perfect security staff starting from The manager Mr. Tarek and the assistant Mr. Medhat and all the security staff. Many thanks to all the staff who made my stay comfortable and more wonderful, I will visit you again soon.
We stayed here for two nights. Loved the rooftop breakfast. Was a walk away to some great sunsets by the Raouche Rocks and a slightly longer walk to the Zaituna Bay. Loved the service by the Filipino cleaning staff (she even arranged my clothes) and the extremely welcoming reception staff. There were some minor issues with the room and the toilet but nothing major to be cited here. It was definitely a great stay.
It was my first time in Beirut and I’m so glad that i chose this hotel for this stay. People are most than friendly, Everyone was so helpful and so sweet. The high professional way they was dealing was the guest was really extraordinary. Special thanks to everyone and each one who dealt with us and make our stay more comfortable and amazing. ♥️ Thanks to Nancy & Muhammad from reception. Ali, Atef & Anas were really helpful and they makes every possible things to make our stay more comfortable. I’m sorry if I cannot remember all the names whom really did they best to make our stay more amazing and make it an unforgettable experience for us ❤️💕 Thanks for Samah and the other guy from lobby lounge sorry that I cannot remember the name 🥺 As well thanks to Abeid & Ali from the Valet. Really Special thanks to each and everyone 🤗…