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All reviewspreferred roomspg pointsbusiness tripabc mallgold membersmall pool on the roofnecessary amenitiesroom upgradegreat hotelhotel is locatedwalking distanceshopping districtrecommend this hotelbusiness hotelrooms are cleancomfortable stayinternet connection
After 28 hours flying from Brasília to Beirut, my parents with much more than 75 had the terrible information that their room, reserved and already payed was sold the hotel was overbooked.!!! Unbelievable, there is no consideration or respect to any guest, no matter if...More
Thank Aziz J
Response from Naim K, General Manager at Four Points by Sheraton Le VerdunResponded 1 week ago
Dear Aziz J,
Greetings and thank you for providing your honest feedback on this review.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your...More
I stayed at the hotel using my SPG points for a small family gathering where we had two rooms booked on points. Both rooms were upgraded to an executive suite; which we are grateful for; yet as I have my preference on my SPG account...More
Thank Mood A
Response from Naim K, General Manager at Four Points by Sheraton Le VerdunResponded 3 weeks ago
Dear Mood A,
Thank you for taking the time to share your thoughts regarding the room key issue. We appreciate you bringing it to our attention. We will share your message appropriately with our Chief engineer who will insure this type of problem does not...More
This Hotel could use an extensive makeover, it's look from the outside is modern but from the inside it needs updating in a bad way. The furnishings in the Lobby and guest area look old and seems to be trying to look Art Deco but...More
Response from Elias A, Front Office Manager at Four Points by Sheraton Le VerdunResponded 4 weeks ago
Dear Pogo 1949,
Thank you for taking the time to complete the Trip Advisor Survey. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service.
It appears from your reply that we...More
Awesome location and awesome staff!!! Extremely helpful.
Would definitely return and come back.
Rooms are spacious and very clean! Resturant staff are very friendly and helpful. The city is very viabrant and the ABC mall next door to the hotel. Lots of things to do....More
clean rooms, large rooms, well laid out bathrooms,decent bar, very good breakfast, peaceful less noise surroundings, five min walk to ABC mall, 10 min walk to cheesecaks factory and Starbucks, one minute to maison samira matoouk, the best coffee shop, classy and cool. very helpful...More