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Kingsgate Hotel Abu Dhabi

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Kingsgate Hotel Abu Dhabi
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90 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Nairobi
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Spent a night at the hotel, the rooms were great but the service was mediocre. I spent a night before heading to the airport. While the rooms have an excellent ambience and are very neat and clean, the staff seemed very unresponsive. Particularly, concierge took ages to bring my luggage to my room and the reception did not even bother... More 

Helpful?
Thank Sir-Ben N
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind and honest comments about your experience with us and trust that we will share this to the entire team & look into the raised issues for better service in the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Given the fact that the hotel is only 3 star, it provided a relaxing experience. They have quiet room, comfortable bed and pillows like the one i've seen in 5star hotels ive stayed in. They have decent bathroom amenities and complimentary coffee and tea. Staff are friendly and attentive. Considering the hotel was quite busy during our stay, they tried... More 

Helpful?
1 Thank Queenie M
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Ms.Queenie M, Thank you for choosing to stay at Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind feedback about your experience while staying with us. Trust that we will share these to our entire team and hence also look into your highlighted issues to assure you of better... More 

London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

nice a clean place to stay for a short period, the only bad thing is the parking ,, no parking . it is nice hotel but the Asian receptionist is RUDE. i asked for the wifi pasword to make the booking as i didnt have any data left , i was standing by him .. he refused in a mean... More 

Helpful?
Thank sbrAIdy
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind and honest comments about your experience with us and trust that we will look into the raised issues for better service in the future. We ensure that we could be... More 

Abu Dhabi, United Arab Emirates
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2016

Perfect for short stays with complimentary breakfast. The location is easy to access malls, entertainment and the beach. Rooms are quite a let down with slightly dirty beds, restrooms are good though. Quick check in and check out.

Helpful?
1 Thank Augustine J
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Mr.Augustine, First we would like to thank you for choosing to stay at Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind and honest comments about your experience with us and trust that we will look into the raised issues for better service in the future and assure to... More 

Melbourne
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 August 2016

This hotel was dreadful.The bed smelt of old men's clothing.There were stains on the carpets and the bathrooms had not been cleaned properly.It was a disgrace.I don't know how they expect people to stay there.It made me feel sick.Never again.

Helpful?
1 Thank Illzite
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind and honest comments about your experience with us and trust that we will look into the raised issues for better service in the future. We ensure that we could be... More 

Travellers are raving about these Abu Dhabi hotels

1 review
Reviewed 20 August 2016

Pros: -The rooms are very good. -The breakfast is good. -The Service is brilliant. -In a good location to reach all the important things in town quickly. Cons: -No free internet even in hotel lobby, you have to pay 48 AED per day. -Internet speed about 1.5 Mbps. -you have to pay extra 15 AED per room per night. -no... More 

Helpful?
Thank Taha Z
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued Guest, Thank you for choosing our hotel as your home to stay while you are in Abu Dhabi. It was surely a pleasure for our team to have you here as our guest. We highly appreciate your kind comments about your experience with us. Kindly be informed that hotel facilities, policies and procedure are clearly mentioned online... More 

Abu Dhabi, United Arab Emirates
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2016

Booked the hotel last minute and it was a bit of a disappointment, particularly compared to the quality of similar hotels in Abu Dhabi. It mentions that parking is available on site for 15dhs per day. When we arrived, they told us that we have to find parking ourselves and it is not provided. This isn't easy in a residential... More 

Helpful?
Thank NilsdeJong
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued Guest, Thank you for choosing our hotel as your home to stay while you are in Abu Dhabi. It was surely a pleasure for our team to have you here as our guest. Kindly be informed that the hotel facilities, policies and procedures are clearly mentioned online for your reference prior to your booking with us. All... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2016 via mobile

No valet parking. Walked in, all the hotel lights are off ot sure why. The guy at the counter checking me in answered 20 calls during the check in while other employees were standing around doing nothing. I called 4 times asking for my room to be ready with a baby Cot. And NOTHING was ready...we walked up to the... More 

Helpful?
Thank Hamoodi A
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued Guest, Thank you for choosing Kingsgate hotel as your home to stay. It was surely a pleasure to have you here as our guest. Kindly be informed also that hotel facilities, policies and procedures are clearly mentioned online for your reference prior to your booking with us. Rest assured that we will share it to the entire... More 

usa
1 review
Reviewed 1 May 2016

*****hotel 3 ***star but the services 5 star The reception always smiling,The food is good,The waiter services more than good room service very Fast The rooms are clean I liked the place. I was struck of the good services

Helpful?
Thank mahamed001
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued guest, Thank you for choosing Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind comments about your experience with us and trust that we will look into the raised issues for better service in the future. Our team is looking forward to welcome you back again soon.... More 

Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 April 2016

Nice hotel for business travellers. The hotel has gym and hotel service is also good. The buffet breakfast is good. There are many small restaurants near by and is walking distance to the Abu Dhabi Mall.

Helpful?
1 Thank Gopi n
Kingsgate_Abudhabi, General Manager at Kingsgate Hotel Abu Dhabi, responded to this review

Dear Our Valued guest, Thank you for choosing Kingsgate hotel, It was indeed a pleasure to have you here as our guest. We highly appreciate your kind comments about your experience with us and trust that we will look into the raised issues for better service in the future. Our team is looking forward to welcome you back again soon.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live in the middle of all the action at Kingsgate Hotel Abu Dhabi. A fuss-free 3-star hotel, it places you just minutes from the central business district, and a short stroll from Abu Dhabi Mall. Step outside and an endless array of restaurants, cafes, and entertainment choices will envelope you in the cosmopolitan character of (now called Al Zahiyah, “colourful” in Arabic), the former Tourist Club Area. With 108 guest rooms and 6 function and meeting rooms, the downtown hotel is an ideal venue for small- to medium-sized corporate events. Modern luxe decor blends with modern amenities, such as flat-screen satellite TV and free Wi-Fi, for ultimate comfort. Stay in shape at the rooftop gym, satiate your late-night cravings with 24-hour room service, even when travelling with your family and enjoy a night out. Discover the best of Abu Dhabi at every turn. ... more   less 

Additional Information about Kingsgate Hotel Abu Dhabi

Address: Salam Street (Al Zahiyah) | Tourist Club, Abu Dhabi 8573, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $78 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kingsgate Hotel Abu Dhabi 3*
Number of rooms: 108
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Kingsgate Hotel Abu Dhabi staff and other travellers.
1 question
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Questions? Get answers from Kingsgate Hotel Abu Dhabi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 6 going up”
 of 5 bubbles sirbenn, 16 Nov 2016 | Read review
“good services”
 of 5 bubbles mahamed001, 1 May 2016 | Read review
“Good one for business travellers”
 of 5 bubbles Gopinath747, 30 Apr 2016 | Read review
“Try to book room on higher floor nice view from mall”
 of 5 bubbles harwinderkaur, 31 Mar 2016 | Read review
“I love the location.”
 of 5 bubbles Lanceey, 14 Mar 2016 | Read review
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