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Cristal Hotel Abu Dhabi

Travellers' Choice award winner
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1 room 2 adults 0 children
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Cristal Hotel Abu Dhabi
Cristal Hotel Abu Dhabi
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1,491 Reviews from our TripAdvisor Community

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Showing 1,320: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 1 July 2014

excellent location very good staff all amenietes good it is in the heart of the city staff is excellent have very good experience i am staying for seven days i am always recommending this hotel to my friends since we all work offshore we frequently take this hotel best wishes

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Helpful?
4Thank mohamed rafiq a
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear mohamed rafiq a, Thank you for your amazing posting. It is an honor to know that we have made your stay so special and that that you are already recommending your friends to stay with us. Looking forward to your next visit and being at your service. Yours truly, Kamal Fakhoury

Beirut, Lebanon
Reviewed 30 June 2014

wonderful hotel with an excellent staff cooperation which make you feel at home served by your mother. A special thanks to M/s Lyhan, Ayloun, Quinta, Frenz, Solomon, Tiida and all the others for their wonderful service they offered us as a team, and it will make me think of reserving in this hotel anytime I come to Abu Dhabi

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Helpful?
1Thank Bilal G
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Bilal G, Thank you for your wonderful review. Our mission is to treat our guests and team members like family which is in fact why we refer to them as family members. I'm so delighted you felt like you were at home. Looking forward to welcoming you back again soon. Yours truly, Kamal Fakhoury

Adare, Ireland
Reviewed 28 June 2014

Very nice and delicious food specially at Indian night .... Many thanks for the chief Khaldoon Also many thanks to Myla, Dyan, Lyhan, Daniel, Mark, Quinta.... Very nice location friendly people, I like the stay....

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Helpful?
Thank Khawla A
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Khawla A, Thank you for your nice posting and i'm so happy you enjoyed our Gems restaurant. We will certainly pass on your good wishes to Chef Khaldoon, Myla, Dyan, Lyhan, Daniel, Mark, and Quinta. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Frankfurt, Germany
Reviewed 26 June 2014

When i got to the hotel i received an upgrade to a suite. The rooms are very clean and mr sritharan my roomcleaner provided me with everything i needed. The staff all together are very friendly and attentive. I also recommend the spa i got 2 massages and the girls were very skilled. The location is top there are buses...

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Helpful?
Thank selly82
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear selly82, Thank you for your wonderful posting. I will certainly share your feed back with Sritharan in Housekeeping and our Spa therapists. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Limassol, Cyprus
Reviewed 26 June 2014

I stay in many hotels around the world for business, from London to New York to Singapore and everywhere in between, and I would rank this hotel as one of the best I have ever stayed in. This is not the first time I have stayed in or reviewed this hotel but it was years ago so I feel I...

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Helpful?
Thank HeyTripster
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear HeyTripster, Thank you for your Superb review; the details of which nearly left me speechless. On behalf of all the Cristal family members, we are all truly humbled and honored to be recognized by one of our repeat and well traveled guests as " one of best hotels I have ever stayed in". We hope to have the privilege...

abudhabi
Reviewed 25 June 2014 via mobile

Very nice hotel. Especially house keeping staff is very supportive... mr. Sanjaya is very helpful and cooperative with excellent work , good communication skills and nice behaviour..nice food..nice staff..nice atmosphere.. very nice for family also .. well spread of food types..arabic indian continental....

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Helpful?
Thank novratan
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear novratan, Thank you for your lovely posting. It is wonderful to know that you enjoyed our hotel and especially our house keeping staff like Sanjaya who was very helpful and cooperative. Thank you for trying our dining facilities which you found to present a good spread of different cuisines including (Arabic, Indian & Continental). Looking forward to welcoming you...

Abu Dhabi, United Arab Emirates
Reviewed 22 June 2014

Cristal hotel is strategically located in the center an hospital, etisalat office, banks, shopping stores and a mega shopping mall (Madinat Zayed shopping mall). I had a very warm reception at the airport as the hotel arranged special transport from airport to hotel. I had an excellent experience throughout my stay in the hotel. The meals were very tasty and...

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Helpful?
Thank Efe E
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Efe E, Thank you for your review. I am especially glad to know your warm welcome started at the airport as we have been working hard on improving this service which is outsourced. I will certainly pass on your praise to the staff whom always had smiles on their faces in the restaurant (Solomon,Nico, Lyhan, Quinta, Aynul, Myla,and Fatiya)...

London
Reviewed 22 June 2014

Had a great stay here for a week while I got our new office up and running in madinatzayed. Even in the summer heat this hotel is a short walk to the mall where you can eat healthy or less healthy dishes from the food to go section of lulu or food court. I was upgraded free of charge to...

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Helpful?
Thank 020gordy
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear 020gordy, Thank you for your review. It is a pleasure to know our family members made your stay so special. I will certainly let Subash in housekeeping know your feed back. Looking forward to welcoming you back again soon. Yours truly, Kamal Fakhoury

Al Muharraq, Bahrain
Reviewed 21 June 2014

The hotel is located centrally, behind Madi-Zayed a big shopping mall. I had booked for 2 nights with the airport pick up at Dubai airport. My pick up was there on time. When I arrived at the reception they were quick with check in. My room was also upgraded. Room was big and clean. There was no noise either from...

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Helpful?
Thank muhammad m
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear muhammad m, Thank you for your review. I am delighted you enjoyed your overall stay with us and sincerely apologize for the accident in the bathtub. We are currently addressing all the bathtub water outlet issues. Looking forward to welcoming you back again soon. Yours truly, Kamal Fakhoury

Dubai, United Arab Emirates
Reviewed 21 June 2014

The hotel is centrally located right smack in the heart of Abu Dhabi's business district. Because it is located behind Madinat Zayed Shopping Centre & along Sheikh Zayed The First St., dining options, convenience stores, shopping malls, and banks abound. Even though my husband and I did not know the bus routes in Abu Dhabi, hailing a cab from this...

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Helpful?
Thank Grich3679
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Grich3679, Thank you for your lovely constructive comments and we are so happy you enjoyed your stay. It is such information no matter how trivial you might think that helps us refine our service. We will certainly look into the telephone welcome screen glitch and the lack of the second pair of bedroom slippers/toiletries as our family are trained...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 

Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $78 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Abu Dhabi
#7 Best Value Hotel in Abu Dhabi
#7 Luxury Hotel in Abu Dhabi
#12 Business Hotel in Abu Dhabi
#17 Romantic Hotel in Abu Dhabi
#25 Family Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Cristal Hotel Abu Dhabi staff and other travellers.
17 questions
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Questions? Get answers from Cristal Hotel Abu Dhabi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“greet them with a smile and they will treat you like a QUEEN! :)”
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“All rooms have city views”
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5 of 5