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Rixos Premium Saadiyat Island

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Saadiyat Island, Abu Dhabi 643660 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$304
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Traveller (3734)
Pool & Beach (650)
Dining (391)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 20-06-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rixos Premium Saadiyat Island
Updated 20-06-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 153 hotels in Abu Dhabi
Location
Cleanliness
Service
Value
Travellers' Choice
Rixos Premium Saadiyat Island invites you to experience pure luxury in a sublime, opulent palace setting. Situated on the pristine white sands of Saadiyat Island in Abu Dhabi, what really sets Rixos Premium Saadiyat apart is the fact that it is the first All- Inclusive concept in Abu Dhabi and the most successful fully integrated resort in U.A.E. Before immersing yourself in the awe-inspiring attractions of the UAE's capital city, why not venture through a culinary journey and experience flavours from around the world from one of the many on-site restaurants. Take in the unique live entertainment offerings seamlessly blended into the resort and catering to the preferences of guests of all ages. Whether you'd rather invigorate your senses in the tranquillity of the spa, tread footprints in the sand along the pristine private beach or make a splash in the water park, adventures at the hotel are limitless.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Kids stay free
Internet
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 9 more

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
24Restaurantswithin 1 km
1Attractionwithin 1 km
2,171Reviews305Q+A100Room tips
Traveller rating
  • 1,769
  • 225
  • 107
  • 36
  • 36
Time of year
Traveller type
Language
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Popular mentions
Yan H wrote a review Yesterday
Dubai, United Arab Emirates1 contribution
I wish we booked another night! The kids love the pools especially the wave pool. The sea is a big bonus as personally i would prefer to just lounge and bask under the sun while looking at the ocean. Food is amazing as expected. Of course the entire place is what we came for but the staff is so accommodating. I wish all hotels will have this level of professionalism and customer service. Pradeep (Manager), Tati and Kristian are especially helpful.
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Date of stay: February 2021
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Jowana wrote a review Yesterday
1 contribution
This is our 2nd time in this hotel. We always go back because we always feel at home. The staffs were extremely accommodating especially to Jerby, Kristian and Ferdinand. The sevice was exceptional as well. Would definitely recommend to our family and friends.
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Date of stay: April 2021Trip type: Travelled with friends
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Escape389042 wrote a review Apr. 9
Abu Dhabi, United Arab Emirates3 contributions9 helpful votes
Professionally organised with great activities. Yoga, tennis, dancing & arts and crafts etc. Kids enjoyed it (wanted to stay longer) & a priceless hour of peace and quiet! The other amenities were all great pools, water park etc. Great stress free staycation.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded yesterday
Dear Guest Escape389042, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. Children are always very welcome among us and are kept entertained by our professional Kids Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment, it is indeed very rewarding to read that your son/daughter left with nice memories of his/her holidays among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Burcak Orak General Manager
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amal wrote a review Apr. 7
8 contributions3 helpful votes
Everything about Rixos Premium Saadiyat is just perfect. Rooms, pools, beach and food are amazing. People who work there are very kind and friendly. Life guards at the water park area are patient and understanding. As a group we enjoyed our stay to the maximum and our kids had a wonderful time. Special thanks to Mr.Christine, Mrs. Joan and Mrs. Tuba for being so helpful and kind to us. It's our third visit and for sure not the last one. We always leave and look forward for our next visit.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded yesterday
Dear Guest amalns, First of all we would like to express our sincerest gratitude for your trust and loyalty to Rixos Premium Saadiyat Island for your holidays and for choosing our hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Burcak Orak General Manager
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S.Gibson wrote a review Apr. 7
1 contribution
On 5th April 2021 I stayed here for one night with friends, after checking out and before departing for home, I noticed that I forgot my phone charger from the hotel room. I made enquiries with a staff member in the lobby who contacted security, they explained it was behind reception. I waited for a receptionist, unfortunately she could not find said item, she contacted a house maid via telephone who would check and ring her back, I was now waiting for sometime... Mr Mahmoud entered from behind reception, the receptionist I was dealing with informed him of the issue. He looked at me and said, 'sit down, I will deal.' in a very abrupt and aggressive tone. I responded by saying, there's really no need to be so dismissive. Mr Mahmoud muttered aggressively under his breath in his own language, I politely responded by informing him that I would not tolerate such poor customer service and I asked for his name and card. Mr Mahmoud replied loudly, 'I will not give you card, leave.' with a hand gesture signally me to leave the premises. At this moment, I was totally horrified, upset and disgusted that I was exposed to such aggressive and rude customer service having been a paying customer of this resort. Sadly I never got said charger.... Although a beautiful resort, additional training needs to be provided with excellent customer service. For a hotel to treat paying customers like this is a total disgrace, I have stayed in several 5 star resorts across the UAE and Europe and I have never experienced such appalling behaviour from staff. Having read other reviews, Mr Mahoud's name seems to appear time and time again. I think the manner in which he speaks to customers needs to be addressed by senior management immediately.
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Date of stay: April 2021
Rooms
Service
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Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded yesterday
Dear Guest Nosbig_s, We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. At Rixos Hotel we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Burcak Orak General Manager
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PRICE RANGE
US$240 - US$640 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
378
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Frequently Asked Questions about Rixos Premium Saadiyat Island
Which popular attractions are close to Rixos Premium Saadiyat Island?
Nearby attractions include Saadiyat Beach (0.6 km).
What are some of the property amenities at Rixos Premium Saadiyat Island?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Rixos Premium Saadiyat Island?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixos Premium Saadiyat Island?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Rixos Premium Saadiyat Island?
Yes, free parking is available to guests.
What are some restaurants close to Rixos Premium Saadiyat Island?
Conveniently located restaurants include Sontaya, Olea, and Koi Restaurant & Lounge.
Are there opportunities to exercise at Rixos Premium Saadiyat Island?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Rixos Premium Saadiyat Island have an airport shuttle?
Yes, Rixos Premium Saadiyat Island offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rixos Premium Saadiyat Island?
Yes, dry cleaning and laundry service are offered to guests.
Does Rixos Premium Saadiyat Island offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rixos Premium Saadiyat Island?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.