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Hyatt Capital Gate

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#14 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Hyatt Capital Gate
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1,130 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Denfield, Ontario, Canada
Reviewed 31 October 2016

Over a period of a year I have been here 5 times. In the beginning somewhat of another experience, but with a great talk with management, they have greatly improved over that year. Very well noticeable! The last stays were memorable. Very well done and very great staff and service! Go for the breakfast! oh yes: the Kunafeh desert is...

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Helpful?
Thank Jerry H
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Jerry H, Thank you very much for your continuous support, always good to receive constructive and even critical feed-back which is essential to maintain but also to improve our services for our valuable guests. We hope to welcome you back on many more future occasions. Sincerely Stefan Gaessler General Manager

Reviewed 31 October 2016 via mobile

I'm a loyal customer to HYATT but when it comes to UAE sometimes you know that top luxury hotels don't include HYATT. Well, I was wrong. A great hotel, brand new with exceptional staff. Capital suite is a gem, great spaces for yourself and attention to details. Bathroom is top notch by far. Quality/price ratio is super

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Helpful?
Thank Flyerzblog
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Flyerzblog Great reading your comments and review, I am delighted you enjoyed your time with us and had a good experience. We hope to welcome you back again soon. Sincerely Stefan Gaessler General Manager

Leeds, United Kingdom
Reviewed 30 October 2016

The hotel was clean and pleasant as expected of this rating but the duty manager was the one who made the stay even more pleasant and enjoyable. I would most define try return again. All the staff were pleasant and very helpful from the car valet concierge checking in to the manager.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Naguiani A
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Naguiani A Delighted reading your review with regard to your recent stay with us, thank you very much indeed, I am very pleased to know you enjoyed your time with us. We hope to welcoming you back again soon, Sincerely, Stefan Gaessler General Manager

Houston, Texas
Reviewed 29 October 2016

Great hotel wish others in group lived up to their standards a great stay I will definitely be back Food was excellent chef even accommodated my gluten free request. Room was more than clean it was exceptional.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank anthonycD8077GZ
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear AnthonycD8077GZ Great to read you enjoyed your time with us, thank you for your encouraging words and positive feed-back. Please do visit us again in the near future, we would love to welcome you back again. Sincerely, Stefan Gaessler General Manager

Reviewed 27 October 2016 via mobile

Didn't stay at the hotel but spent an afternoon at their spa. Bought a promotional voucher on Groupon, thought it was a great opportunity to try the place. Sometimes you get treated as second class guest with such a voucher but here the Staff was very professional and friendly, the spa offers relaxing interiors and the massage treatment was great...

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Helpful?
Thank Janine B
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Janine B, Thank you for 'spaing' with us, indeed our spa on the 19th floor with the outside pool is an oasis in the buzzing city of Abu Dhabi, an ideal place for tranquility and relaxation. We hope to welcome you back again soon. Sincerely, Stefan Gaessler General Manager

Reviewed 27 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Annie K
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dammam, Saudi Arabia
Reviewed 25 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Michael M
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Abu Dhabi, United Arab Emirates
Reviewed 24 October 2016

I am speechless about this hotel to find a hotel with reasonable price fit with excellent service with the fast valet of a car parking in general room,atmosphere,hotel,dining,service all were perfect i like this hotel alot and really i recommnded to all vistors to book on it

Review collected in partnership with Hyatt Hotels
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Thank Alla Adel A
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Alla Adel A Great to read you had a good time with us, thank you very much for your visit. Please do visit us again in the future, we would love to welcome you back. Sincerely, Stefan Gaessler General Manager

Moscow, Russia
Reviewed 24 October 2016

Wonderful view from panoramic windows! Nice and clean room with wide and comfortable bed, good shower, very welcoming and helpful staff. The breakfast is fine, though the choice of food could be better for 5 star hotel. The hotel is located far from beach, but near Grand Mosque. Hotel's location is very good option for transit and business trips. At...

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Helpful?
Thank Irina B
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Irina B, Thank you for your visit here at the Hyatt Capital Gate, indeed the most leaning man made tower in the world and as such famed in the Guinness Book of Records. I am pleased to know you had a pleasant time, including the outside pool up on the 19th floor, a tranquilizing oasis. Looking forward to welcoming...

Moscow, Russia
Reviewed 24 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Irina B
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
18 Degrees
18 Degrees
Cuisines: Mediterranean, European, Middle Eastern, Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 

Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $125 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Reservation Options:
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Hotel Style:
#7 On the Beach Hotel in Abu Dhabi
#8 Romantic Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#9 Business Hotel in Abu Dhabi
#14 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Capital Gate staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“28th floor is fine - no traffic noise and quick lifts”
KGBtoo, 18 Apr 2017 | Read review
“Great stay.”
llugaric, 22 Jan 2017 | Read review
“Go for it... treat yourself to a biut of luxury!”
Finnhugo, 13 Jan 2017 | Read review
“no local there is nothing to do at the hotel or close by -”
TNTaway, 12 Jan 2017 | Read review
“best views on upper floor”
Puyat_69, 5 Jan 2017 | Read review
5 of 5