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Sheraton Abu Dhabi Hotel & Resort

1,635 reviews
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Traveller (792)
Room & Suite (260)
Pool & Beach (158)
Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“la mamma”(29 reviews)
“el sombrero”(19 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Rooms
Mar. 12Mar. 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,635)Write a Review
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1,183 results
Traveller rating
589
362
143
50
39
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589
362
143
50
39
Show reviews that mention
All reviewsflavours restaurantla mammael sombrerotavern pubcloud barclub roompool barprivate beachenglish pubbuilding workssmall balconycorniche roadhealth clubkids poolnon smokinga short taxi riderestaurants and bars
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411 - 415 of 1,183 reviews
Reviewed 8 March 2016 via mobile

I booked and paid for a deal. However on booking confirmation it became clear the deal was misleading. They acknowledged this and inform me that they will amend the wording of the deal, but they do not try to accommodate the customer they have mislead....More

Thank Clarkn147
Response from ManagerSheratonAUH, Director of Guest Services at Sheraton Abu Dhabi Hotel & ResortResponded 10 March 2016

Dear TripAdvisor member, While TripAdvisor is predominately a platform to share reviews about actual hotel stays, we of course welcome your feedback. We are working with a number of online 3rd party accommodation providers and always strive to make all details and terms & conditions...More

Reviewed 8 March 2016

I travelled to Abu Dhabi with my husband and 4 kids and we had lots of fun. We stayed in the presidential suite for 4 nights and it was simply amazing. It was a massive suite and my kids loved it cus they had enough...More

1  Thank Cynthia O
Response from ManagerSheratonAUH, Director of Guest Services at Sheraton Abu Dhabi Hotel & ResortResponded 10 March 2016

Dear Cynthia, Thank you for taking the time to write a review about us on TripAdvisor. I was happy to read that you and your family enjoyed our facilities, as well as the food quality and variety. Your kind comments have been noted and shared...More

Reviewed 6 March 2016

This was a quick trip as I was just stopping through Abu Dhabi for a couple of nights. My room was very nice, clean, great bed as to be expected from a Sheraton and had both bath and shower and desk area. The pool was...More

Thank alacazam
Response from ManagerSheratonAUH, Director of Guest Services at Sheraton Abu Dhabi Hotel & ResortResponded 10 March 2016

Dear Guest, Thank you for writing a review about us on TripAdvisor. I was delighted to read that you found our hotel convenient for your stop-over. I am also happy you enjoyed the breakfast at Flavours and made good use of our swimming pools. We...More

Reviewed 6 March 2016 via mobile

Well we have just got back from spending 10 days at the Sheraton what a great hotel .Breakfast is very good as previous reviews have mentioned but the staff really are brilliant their level of customer care is outstanding well done to you all ....More

1  Thank porkypielynne
Response from ManagerSheratonAUH, Director of Guest Services at Sheraton Abu Dhabi Hotel & ResortResponded 9 March 2016

Dear Guest, Thank you for taking the time to write a review about us on TripAdvisor. I was delighted to read that you had an excellent experience with us. The team takes great pride in making our guests feel welcome and well taken care of...More

Reviewed 6 March 2016 via mobile

As a resident in Abu dhabi. I always go there for dinning. the food is good but tottaly over prieced. What i love is The arabic restaurant that has a beautiful view... and next to the pool they have a nice sitting place for shisha....More

Thank MonMara
Response from ManagerSheratonAUH, Director of Guest Services at Sheraton Abu Dhabi Hotel & ResortResponded 9 March 2016

Dear Guest, Firstly I would like to thank you for your loyalty and for taking the time to share your review on TripAdvisor. I am happy to read that you enjoy spending time in our hotel and that our staff delivers consistent service. I hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$75 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#26 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#52 Luxury Hotel in Abu Dhabi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$75 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#26 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#52 Luxury Hotel in Abu Dhabi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (792)
Room & Suite (260)
Pool & Beach (158)
Dining (122)
Amenities (20)
Business Centre & Event Rooms (10)
Family and Play Areas (7)
Questions & Answers
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Carmen D
24 February 2018|
Answer
Response from Hirok P | Reviewed this property |
Call the hotel at 026773333
0
Votes
frank C
23 February 2018|
AnswerShow all 2 answers
Response from lettgang | Reviewed this property |
We travelled in September& at the time you could eat in the main buffet or book to use the other theme restaurant for dinner. However, there wasn’t anywhere to get a snack if you missed breakfast - you weren’t able to have... More
0
Votes
neville f
11 February 2018|
AnswerShow all 3 answers
Response from andersonservicesltd | Reviewed this property |
Found it very quite
0
Votes
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12345635
Room Tips
"You need to face the water not the city"
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"Higher the better for views. Our room was lovely and quite..."
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"510 and all evens face the city, so the odd numbers must be resort facing."
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"Make reservations for the smaller restaurants - if you want to dine with them."
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