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Sheraton Khalidiya Hotel

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Sheraton Khalidiya Hotel
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329 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Reviewed 6 October 2016

This hotel is really great from the service, restaurant and amenities. we often stayed here because of it's really nice location near to shopping malls,restaurants plus the room is spacious and clean. It's like another home for us.

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Helpful?
Thank Leila Jane O
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Leila Jane O, We graciously thank you for your kind words. It is certainly our goal to ensure that all of our guest have a wonderful stay. It is our great pleasure to assist you .Thank you for highlighting the spacious and cleanliness of the room and the excellent location of our hotel . We hope we will be...

Dubai, United Arab Emirates
Reviewed 25 September 2016 via mobile

Being a long term tenant at this property I am obliged to mention that the hospitality is of top standard, thanks to the hard working crew who work hard in peak summers and still keep the smile. One gets a feeling that every person in the hotel is so motivated to serve at his/her best. Skillful team with all requisite...

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Helpful?
Thank jaidevforever
SheratonAlkhalidiya, Sheraton Khalidiya HOtel at Sheraton Khalidiya Hotel, responded to this review

Dear Jaidevforever, Thank you so much for choosing Sheraton Khalidiya Hotel as your accommodation during your recent visit to Abu Dhabi! We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. We will share your comments with the team and I know they will...

Reviewed 23 September 2016 via mobile

Great service and restaurant, rich breakfast and many kinds of meals are available, dinner is different story as it's amazing, for dinner there's two days a week that they give sea food and grilled meals, near to beach by five minutes walking, I highly recommend it.

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Helpful?
Thank Saad L
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Saad L, Thank you for sharing your wonderful review. We are thrilled to know about your amazing experience. We are very happy to note your comments about the room, the cuisine and the great service of the staffs. It is indeed amazing and overwhelming to learned that we met your expectations. We are looking forward to welcome you as...

Nelson, Nelson, New Zealand
Reviewed 12 September 2016

We asked the team at this hotel quite a lot and they never once complained at were able to provide assistance for everything we required. While the hotel is starting to show it's age I would recommend it and stay there again simply because of the the very supportive team.

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Helpful?
Thank Nigel C
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Nigel C, Many thanks for your great review. We are delighted to know that you enjoyed your stay. We will definitely share your feedback with all staff. Your comments will surely bring smile on their faces and help them become more motivated. It is our great pleasure to assist you and hope we will be lucky to have you...

Dubai, United Arab Emirates
Reviewed 3 September 2016

Well, I stayed there for one night. Everything was going smooth till the following day. I completed the check out formalities and did check out at 12:30 pm and came to office. Got call from front desk officer that they have found something broken in the room. Shockingly I asked what was that (as I was the only person in...

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Helpful?
Thank amprock123
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Amprock123, Thank you for your recent stay in Sheraton Khalidiya Hotel. Please accept our sincere apologies for the lack of customer service you experienced during your check out process and we take full responsibility for the difficulties with this team member. We can assure you that this is definitely not to our standard. Be rest assured that we will...

Leeds, England, United Kingdom
Reviewed 26 August 2016

Your never too sure what you are going to get at this Sheraton. It is a little worn. The staff can be helpul and great (but also downright rude). The valets can be really good (but also a nightmare). The cafe can give you a briliant morning break or afternoon tea, but can also give you food poisoning from an...

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Helpful?
Thank Maitland H
Abu Dhabi, United Arab Emirates
Reviewed 22 August 2016

I am so disappointed, when checking-in staff from reception seems forced to smile at their guests. Not friendly approached and very dry. Upon entering the room, it's big and clean but when I checked, there are some stuffs which are not there, like towels, electric kettle, cup, slippers that I need to call and request and took more than an...

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Helpful?
Thank annaliza v
SheratonAlkhalidiya, Sheraton Khalidiya hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Annaliza, Thank you for your review and we are certainly disturbed to read your review, particularly when one of our guest comments is the friendliness of our team. We made a diligent note and shared this with our whole team to investigate what has happened. Glitches do happen and we believe that it is how you deal with these...

Liwa Oasis, United Arab Emirates
Reviewed 16 August 2016

Service and the hotel as a whole lousy level and dignifying the name and biography of Sheraton ancient, bathrooms too bad, the label's direction of Mecca in the 1515 room to reverse the trend in the 1516 room, the sound conditioner very high, the swimming pool is not clean, for this and other reasons the occupancy rate at the hotel...

Review collected in partnership with Amoma.com
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Helpful?
Thank J6124VDmohameda
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear J6124VDmohameda, We would first like to start by extending our most sincere apology for the inconvenience you experienced during your visit. This certainly is not an example of the standards we hold ourselves to. We can assure you, your concerns have been forwarded to our respected management teams in an effort to improve our practices. We hope that you...

Reviewed 6 August 2016

i stayed here 2x already still the service is poor no enough towel,complimentary water was not standard limited only per day, charger available in case of emergency atleast have usb port to connect,housekeeping is poor need to train the staff how to clean properly the molds are not remove in the wall its slimmy,hairs on the floor.receptionist are friendly the...

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Helpful?
Thank hasishan
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Hasishan, Firs of all, thank you for being a patron of Sheraton Khalidiya Hotel and for taking the time to share your experience with us.We are pleased you found our staff helpful and proactive. We will certainly let them know how much of an impact they made on your experience. Furthermore, we made a diligent note of your concerns....

Reviewed 11 July 2016 via mobile

The WiFi doesn't work and their assistance was useless and took long. The bathroom looked old and had a bad smell when I first entered. The staff are friendly though that seems to be the only good thing about the stay. I'd say it's a 3 star hotel.

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Helpful?
Thank Saeed A
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Saeed A, Thank you for taking the time to review our property. We are really glad you enjoyed the friendliness of our staffs .Our team tries to excel everyday delivering a high level of service to meet our guests expectation. Furthermore, we make a diligent note regarding the cleanliness and internet issue. Rest assured that it will be communicated...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Downtown Sheraton Khalidiya
Downtown Sheraton Khalidiya
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Sheraton Khalidiya Hotel, Abu Dhabi is a luxury hotel located in the heart of the Abu Dhabi the capital where luxury and style are mixed with traditional values of hospitality and respect. The hotel has close proximity to the "Corniche" which is one of the main attractions of the capital as well as close to the main business districts and the famous shopping malls such as Abu Dhabi Mall, AlKhalidiyah Mall which makes it a perfect venue for leisure and business travellers. After going through a major renovation, this luxurious boutique hotel welcomes the travellers with home away from home feeling. Our 284 guest rooms with state of the art technology, wireless Internet in a cozy and chic furniture will ensure that you will have the real Sheraton experience with us. Other facilities and features which include a rooftop swimming pool, fitness center is a great option to re-energize and rebuild your body during your stay. ... more   less 

Additional Information about Sheraton Khalidiya Hotel

Address: Khalidiya Zayed The First St, Abu Dhabi 6727, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $77 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Khalidiya Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi
Abu Dhabi Sheraton
Hotel Style:
#69 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Khalidiya Hotel staff and other travellers.
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Questions? Get answers from Sheraton Khalidiya Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a sea-view room...very quiet”
 of 5 bubbles Avgeroula, 7 Feb 2017 | Read review
“Excellent customer service”
 of 5 bubbles fontanillamichel2017, 14 Jan 2017 | Read review
“High floor, sea view, Junior Suite!”
 of 5 bubbles Paul177, 1 Jan 2017 | Read review
“Choose high floors to get some city views.”
 of 5 bubbles SudhirC_13, 22 Nov 2016 | Read review
“Not the ideal place for exploring and 25 mins from airport in a taxi 90 local currency”
 of 5 bubbles tonybeaven, 17 Oct 2016 | Read review
5 of 5