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Serena Hotel Punta del Este

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$217*
US$52*
Great Deal
US$145*
US$145*
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Serena Hotel Punta del Este
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377 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Reviewed 27 March 2017

The people here are very nice and the food is very good but a tad high priced. The hotel needs better maintenance. The rooms are small but I had an excellent view from 208 and minimal road noise. The bed was excellent and I slept well. The floors on the levels with the rooms are concrete and need refinishing as...

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Thank Susan G
Ottawa, Ontario, Canada
Reviewed 5 March 2017

We stayed at Serena for 5 nights. Our first room, 106, was a little underwhelming with a noisy AC and water stained walls. On the 2nd day, there was little odour in the room and alerted the hotel staff. They quickly responded and moved us to an upgraded room, 114. The hotel staff, particularly the beach staff, are tremendous and...

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Thank AdsInOttawa
Cumming, Georgia
Reviewed 22 February 2017

My fiancé and I traveled to Punta Del Este for an engagement trip and stayed in room 118, the only room with a balcony. Probably the best service we've ever experienced. The resort workers met our every need while at the pool and the beach - particularly Pedro and Victor. They were extremely respectful and attentive. Our room was quite...

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Thank jmwnol
Edinburgh, United Kingdom
Reviewed 15 January 2017 via mobile

Checked in to this hotel today, paying $250 a night for a room that is supposed to be at least 25sq metres. The room which we have been allocated is so small that I have nowhere to put my suitcase. I can hear the people in the room above me walking around, I can hear the reception staff below me...

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2Thank BillNeillie
London, United Kingdom
Reviewed 15 January 2017 via mobile

Currently staying in room 101. It is so small that there is no space to open a suitcase. And the outside view for a supposedly luxury hotel is pretty poor, even for a standard room. The hotel in general needs some refurbishment. Definitely not worth the price paid (over US$250/night).

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1Thank doodey35
Reviewed 18 December 2016 via mobile

What a spectacular location- it is a beautiful hotel! On the beach, with views onto the heart of Punta Del Este. This is adults only, which we enjoyed. In season they have two restaurants open- both excellent. The staff is friendly and helpful. The room we stayed in had a balcony, was spacious and had good linen. All and all-...

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Thank Reenwoud
Johannesburg
Reviewed 18 December 2016 via mobile

The hotel is right on the beach. Each day staff drag 'day beds' out onto the sand and enable you to laze away the day in luxury a stones throw from the ocean. Staff are always on hand to bring you a beverage of your choice, and are always helpful and friendly. The food was good and the hotel has...

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Thank BushFreak
Sao Paulo, SP
Reviewed 2 December 2016

The room was small but clean and the bed and linen confortable. Nice breakfast and employees friendly and helpful. Beautiful pool and view from the poll area and from the restaurant. Our room was city view and noisy, we also heard other guests moving on the upper floor. The hotel needs an overall renovation. We expected more for the price...

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1Thank sphs2016
Orange County, California
Reviewed 31 October 2016

This is a magnificent building, converted from what used to be an old grand flour mill, completely renovated to its new incarnation as a boutique hotel positioned right on the beach. The lines and art are stunning, with a modern minimalist look which contradicts and fine old style of architecture of this building. Even though it was a rainy Sunday...

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Thank anita w
Christchurch, New Zealand
Reviewed 6 October 2016

We were in the off season so the hotel was very quiet. We got an upgarde as they were repainting the indoor pool. A bit of Old Hollywood glamour in the reception and eating areas and our room had gorgeous views over the ocean and up the coastline. Old charm with shutters. Truly the only hotel on the beach. there...

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Thank Jacksonsrd

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge

Additional Information about Serena Hotel Punta del Este

Address: Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
Region: Uruguay > Maldonado Department > Punta del Este
Price Range: $165 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serena Hotel Punta del Este 4.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Serena Punta Del Este
Hotel Style:
#3 Romantic Hotel in Punta del Este
#5 Business Hotel in Punta del Este
#6 On the Beach Hotel in Punta del Este
#9 Luxury Hotel in Punta del Este
#12 Family Hotel in Punta del Este
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Questions & Answers

Here's what travellers have asked, with answers from Serena Hotel Punta del Este staff and other travellers.
7 questions
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Questions? Get answers from Serena Hotel Punta del Este staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor as far from road as possible or first floor facing east or south.”
Q2448FJsusang, 27 Mar 2017 | Read review
“114 had partial ocean view and a little sitting room.”
AdsInOttawa, 5 Mar 2017 | Read review
“Ask for room 118. It faces the pool - cabana area and beach. Its the only room with a balcony. Beautiful.”
jmwnol, 22 Feb 2017 | Read review
“Go for the rooms with views of the ocean as the view is spectacular”
Jacksonsrd, 6 Oct 2016 | Read review
“View to the pool and the beach.”
Luizcarioca, 12 May 2016 | Read review
5 of 5
Cancelon
US$52* /night
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Hotels.comUS$145
Booking.comUS$145
AMOMAUS$217
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*Disclaimer
Prices are for 1 room, 2 adults
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