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JW Marriott Hotel Bogota

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JW Marriott Hotel Bogota
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1,656 Reviews from our TripAdvisor Community

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Showing 906: English reviews
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Miami, Florida
Reviewed 2 days ago NEW

Great staff very clean rooms. A really nice touch is that the cleaning staff comes three times a day. The rooms always feel fresh and clean, Vannesa makes sure that we always have what we need. Aside from being respectful, the staff is very sharp and always keep the rooms tastefully furnished.

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Thank OARsaan
Portland, Oregon
Reviewed 2 days ago NEW

By far the best cuatomer service I have ever experienced. Anywhere. The staff was friendly, knew my name even though my atay was short. The concierge staff was very helpful in everything and always had a smile on. Probably the best hotel I've ever stayed in.

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Thank isaac d
Washington DC, District of Columbia
Reviewed 4 days ago NEW

The hotel is beautiful with very nice style. The room extremely comfortable and clean, very rare to find even in top hotels. Most important: the staff. They are kind, always treat you with respect and helpful.

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Thank Sergio O
Bogota, Colombia
Reviewed 1 week ago via mobile

We were with my wife and my two children. Everything was very good especially the kindness of the staff. We want to highlight the special behavior of Miguel an excellent bellboy. Also Alejandro, Geraldine and Mayrna were excellent at the executive lounge.

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Helpful?
Thank AlbertoZM
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear AlbertoZM: Thank you very much for taking the time to review our property. I am happy you enjoyed your stay with us and the facilities and service experience were what you expected and deserve. I will let Miguel, Alejandro, Geraldine, and Maryin know about your wonderful comments in this review. I hope to have the pleasure of serving you...

Downers Grove, Illinois
Reviewed 1 week ago

Stayed here for couple of night while on business, service was very good, rooms spacious and comfortable. Concierge has arranged taxi that have taken us around the town to visit sites. Taxi service was excellent and affordable. I have also went for a massage. Massage was very good, however the spa facility leaves much to wish for. Waiting/relaxing area is...

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Helpful?
Thank BeeLittle
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear BeeLittle: Thank you very much for taking the time to review our property. I am so pleased that you enjoyed your stay with us and that our concierge was helpful. There are always aspects we need to work on to make our hotel better and you have certainly helped us do that. I have forwarded your comments to the...

Bogota, Colombia
Reviewed 1 week ago

Very good location with walkability to many comercial centers, universities, and cinemas. Friendly staff. Great security. Rooms are nicely maintained and staff is attentive to guest needs. Good restaurants with pleasant atmosphere and nice selection of menus. Geraldine S. and William in the Executive lounge provide excellent customer service and are friendly and welcoming!

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Helpful?
Thank EEUUenCOL
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear EEUUen COL: Thank you very much for taking the time to review our property. I am happy you enjoyed your stay with us and the facilities and service experience were what you expected and deserve. Your feedback will be shared with Geraldine and William to continue to inspire and motivate them to deliver exceptional customer service. May I take...

Sarasota, Florida
Reviewed 1 week ago

We can't overemphasize how happy we were with this hotel choice. Kudos to the management for their hiring and training process. Every employee we encountered actually treated us like royalty or family during our four day stay. Unreal how everyone was going above and beyond to make sure we were happy. This is the only place we'll stay on future...

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Helpful?
Thank johnlN5597YV
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear johnlN5597YV: Thank you very much for your kind note and for highlighting our service. We spend a lot of time on special trainings to optimize personalized service and selection of talents. Therefore, its a pleasure to see that you enjoyed the encounters with our staff. We will certainly recognize our staff for the great effort to make you stay...

Houston, Texas
Reviewed 2 weeks ago

I always enjoy the staff and kindness. The rooms are very clean and as always pleasant to stay. very quite and comfortable beds and great workout facilities. great swimming pool. breakfast very healthy and as always fresh.

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Thank robertgX1596RQ
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear robertgX1596RQ: Thank you for choosing our hotel, and for taking the time to write a review! I am so glad to hear that you enjoyed your accommodations, as well as the workout facilities and swimming pool. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thanks again,...

Cali, Colombia
Reviewed 2 weeks ago

One of the best and beautiful hotel in Bogota Colombia, very nice zone, close to main places at city. I recommend this hotel for the finest attention. The food they serve is delicious and it´s service personal is very professional.

Review collected in partnership with this hotel
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Helpful?
Thank 199alfonsog
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear 199alfonsog: Thank you very much for taking the time to review our property. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. I am very glad to see, that you remark our hotel, the food offer and the perfect location around. May I take...

San Juan, Puerto Rico
Reviewed 2 weeks ago

I just came back from a 4 day escape with my spouse. We both loved it!!! POSITIVES: 1. Truly genuine staff that works their hearts off to please you. The porters, front desk staff, concierge and the lovely hosuekeeper. 2. Very well appointed guest rooms with ample space and extremely comfortable beds. 3. Great ambiance throughout the day. Definitely this...

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Helpful?
Thank travel5
Rodolfo S, General Manager at JW Marriott Hotel Bogota, responded to this review

Dear travel5: Thank you for spending your time to comment on your recent stay. I am glad to see, that you remark our hotel, the food offer and the perfect location around. I am also very pleased to read your comments about the friendly and helpful staff in our hotel. Certainly we have passed this on to our employees. Our...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Market
The Market
Cuisines: Seafood
NAU Lounge Bogota
NAU Lounge Bogota
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The JW Marriott Bogota Hotel is located at the heart of Bogota's financial and entertainment district. The hotel is close to corporate offices of major companies, the finest restaurants and bars of Zona G, Zona T and 93rd St Park are only a few minutes away. Within the hotel you will find an array of gastronomic and entertainment options. Get creative at The Market, a casual restaurant where guests can choose from a variety of fresh ingredients to build their own pizzas, hamburgers, salads and more. Indulge yourself at Tamarine, a chic restaurant that offers Asian fusion cuisine. Live an authentic Japanese gastronomic experience at Nau Sushi Lounge and try a variety of Sake based cocktails in a trendy and warm ambience. Relax and have fun at Circo, the spotlight where Bogota's upcoming music artists showcase their talents every night. The hotel features a fully equipped fitness center, an indoor lap pool, an indoor Jacuzzi, a full service Spa with steam rooms, saunas and six massage rooms. At the executive lounge on the 9th floor guests can have a complimentary breakfast and in the evenings hors d'oeuvres and cocktails. All guestrooms feature streaming speed Internet access, soundproof windows, 300-thread count Egyptian cotton linen sheets and a down feather mattress topper to offer maximum comfort. Next time you visit Bogota on business or leisure stay with us. ... more   less 

Additional Information about JW Marriott Hotel Bogota

Address: Calle 73 8-60, Bogota 110221, Colombia
Region: Colombia > Bogota
Price Range: $252 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Bogota 4.5*
Number of rooms: 264
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Bogota
#1 Spa Hotel in Bogota
#2 Business Hotel in Bogota
#3 Family Hotel in Bogota
#5 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Bogota staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Bogota staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the 9th floor if you have executive lounge access”
 of 5 bubbles 660rickw, 12 Mar 2017 | Read review
“Great Room 324 Junior Suite. Turn up a/c a lot, it gets warm. Don't put key card In same area as phone, it deactivates it very easily”
 of 5 bubbles grayjennifer0, 10 Mar 2017 | Read review
“Current is 110V and water is potable. ”
 of 5 bubbles richarddQ4215PX, 3 Mar 2017 | Read review
“The concierge level room is expensive but the amenities in the concierge room help make up for the price. The best part of the hotel is the kind people who work there and it's location which is central and in a very safe part of town.”
 of 5 bubbles 500luisv, 25 Feb 2017 | Read review
“All are good. Chose closer to elevator”
 of 5 bubbles jorgerM76JK, 19 Feb 2017 | Read review
5 of 5