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Muisca Hotel

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Traveller (201)
Room & Suite (100)
Dining (14)
Overview
  • Excellent37%
  • Very good44%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Concierge
3 Star accommodation
All hotel details
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Reviews (264)
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131 results
Traveller rating
54
45
19
5
8
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Time of year
LanguageEnglish
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54
45
19
5
8
Show reviews that mention
All reviewsla candelariacharming hotelcandelaria districtnarrow spiral staircasewalk downhillplaza bolivarbotero museumthe hotel managerbunk bedsbreakfast is servedexcellent attentionlight sleeperplenty of hot waterroof terracesafe placewalking distancetaxi
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1 - 5 of 131 reviews
Reviewed 2 days ago via mobile

We arrived straight from the airport, it was our first night in Colombia, the receptionist told us we must pay 7$ per person for taxes, she actually told us it was an obligation in Colombia. As from the second night we never had it afterwards...More

Thank lelexnardi
Reviewed 4 days ago

This hotel is small and personal. Very clean and unique with little nooks to explore. The staff is great and the rooms were comfortable. The decorations highlight the art of the original indigenous Muisca people. We stayed for 4 nights with 3 rooms. Several of...More

Thank FiremanTom
Reviewed 1 week ago via mobile

Doesn’t want to resolve issues, uncapable to communicate and won’t be reasonable. Wish to have skipped this place and not to deal with their unfriendliness. Their lack of English is embarrassingly poor.More

Thank Maarten V
Response from CamiloGarzon, Director de Relaciones Públicas at Muisca HotelResponded 3 days ago

We feel sorry about your issue. As almost all hotels we have a schedule for checkin and checkout, in order to give an equal treatment for our guests. We do early checkin at our discretion and it mainly depends of rooms availability that in this...More

Reviewed June 25, 2018

Wonderful! Very attentive to our needs. We stayed here for 1 week with another family. The staff took excellent care of us, and helped us in many ways. They helped make local calls, found us transportation, they would bring us hot waterbottles warmed up each...More

Thank dgh196
Response from CamiloGarzon, Director de Relaciones Públicas at Muisca HotelResponded June 26, 2018

We feel great with guests like you that appreciate our efforts with details that helps you to have a happy stay and comfortable travel. Hope to have you back soon.

Reviewed May 13, 2018 via mobile

I stayed here for 6 nights on a 5 week trip, and before joining a US tour group for a full tour of Colombia. All I can say is it's an excellent choice if you want to experience authentic (and renovated as well) surroundings. Carlos...More

Thank Jann1953
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$49 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Safe Hotel in Bogota
#34 Centrally Located Hotel in Bogota
#12 Mid-range Hotel in Bogota
#5 Quaint Hotel in Bogota
#21 Charming Hotel in Bogota
#15 Romantic Hotel in Bogota
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Safe Hotel in Bogota
#34 Centrally Located Hotel in Bogota
#12 Mid-range Hotel in Bogota
#5 Quaint Hotel in Bogota
#21 Charming Hotel in Bogota
#15 Romantic Hotel in Bogota
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (201)
Room & Suite (100)
Dining (14)
Pool & Beach (1)
Family and Play Areas (25)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
alexnar
July 16, 2016|
Answer
Response from Christian R |
Same thing is happening to me now, it's really annoying. They are charging for an "early check-in" despite the fact they are charging for the whole day.
0
Votes
Claire P
July 15, 2016|
AnswerShow all 3 answers
Response from Natalia131313 | Reviewed this property |
We got there really early and there was no room available for us to do an early check in, but as soon as possible they put us in the bedroom, like 2 hours before the scheduled time - and didn't charge extra for that.
0
Votes
unclewally
July 23, 2014|
Answer
Response from CamiloGarzon | Property representative |
You can arrive at any time you want. Our front desk works 24/7. If you have more questions with your booking please let us know at our email (you can find it in our website) and we will response to you ASAP.
0
Votes
Google Translation
Room Tips
"We had the nice big family room with 4 beds."
Read review
"far from the reception area"
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"Great location to see historical sites."
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"If you have large bags or any difficulty climbing do not take an upstairs room."
Read review
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