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All reviewsla candelariacharming hotelcandelaria districtnarrow spiral staircasewalk downhillplaza bolivarbotero museumthe hotel managerbunk bedsbreakfast is servedexcellent attentionlight sleeperplenty of hot waterroof terracesafe placewalking distancetaxi
We arrived straight from the airport, it was our first night in Colombia, the receptionist told us we must pay 7$ per person for taxes, she actually told us it was an obligation in Colombia. As from the second night we never had it afterwards...More
This hotel is small and personal. Very clean and unique with little nooks to explore. The staff is great and the rooms were comfortable. The decorations highlight the art of the original indigenous Muisca people. We stayed for 4 nights with 3 rooms. Several of...More
Doesn’t want to resolve issues, uncapable to communicate and won’t be reasonable. Wish to have skipped this place and not to deal with their unfriendliness. Their lack of English is embarrassingly poor.More
Thank Maarten V
Response from CamiloGarzon, Director de Relaciones Públicas at Muisca HotelResponded 3 days ago
We feel sorry about your issue.
As almost all hotels we have a schedule for checkin and checkout, in order to give an equal treatment for our guests.
We do early checkin at our discretion and it mainly depends of rooms availability that in this...More
Wonderful! Very attentive to our needs. We stayed here for 1 week with another family. The staff took excellent care of us, and helped us in many ways. They helped make local calls, found us transportation, they would bring us hot waterbottles warmed up each...More
Response from CamiloGarzon, Director de Relaciones Públicas at Muisca HotelResponded June 26, 2018
We feel great with guests like you that appreciate our efforts with details that helps you to have a happy stay and comfortable travel.
Hope to have you back soon.
I stayed here for 6 nights on a 5 week trip, and before joining a US tour group for a full tour of Colombia. All I can say is it's an excellent choice if you want to experience authentic (and renovated as well) surroundings.
Response from Natalia131313 | Reviewed this property |
We got there really early and there was no room available for us to do an early check in, but as soon as possible they put us in the bedroom, like 2 hours before the scheduled time - and didn't charge extra for that.
Response from CamiloGarzon | Property representative |
You can arrive at any time you want. Our front desk works 24/7. If you have more questions with your booking please let us know at our email (you can find it in our website) and we will response to you ASAP.