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Hotel Estelar La Fontana

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#36 of 268 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Estelar La Fontana
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624 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Sanford, Florida
Reviewed 2 weeks ago

Even though two MAJOR things were wrong with this hotel, it was in a good location (right across from a pretty nice mall), the hotel staff got me a safe taxi and overall, my stay was pretty good. I would have rated it a 4 if the Wifi was at least working, but I had to go to the lobby...

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Helpful?
Thank SoulEpicure
Hovik, Norway
Reviewed 3 weeks ago via mobile

I stayed in a junior suite, which indeed was a very nice room. Everything was fine during my stay, and if you can accept a not highly central location, this is absolutely a good choice. My only negative comment would be the wifi solution, which was very poor throughout my three day stay.

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Helpful?
Thank esben
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Esben First of all we wanted to thank you for the time you spent giving us your comments, Our staff takes great pride in making our guests feel welcome, and are always thrilled to get positive feedback! We look forward to welcoming you back to The Hotel ESTELAR La Fontana. Best Regard Juan Carlos Valencia General Manager Hotel ESTELAR...

Butte, Montana
Reviewed 19 March 2017

This was our first visit to Colombia. We don't speak Spanish well. The staff was very helpful. They had English speakers on staff when we needed them. I'm not sure if they have someone who speaks English there all the time or not. We felt very safe with guards, dogs and fences. The room was very clean and comfortable. The...

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Helpful?
Thank LakeGirl44
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Guest Thank you very much for taking the time to share your opinion and comments about our Hotel. It was a pleasure to have you with us, and we hope to have the chance to welcome you back in a near future. Best Regards, Juan Carlos Valencia General manager Hotel ESTELAR La Fontana

Montreal, Canada
Reviewed 9 March 2017

We had a nice room and lovely surroundings, but the experience was soured by: -Booking this hotel was difficult. It required faxing papers and multiple phone calls with staff who provided contradictory information about room suitability. (We stuck with the process because the hotel was ideally located for us.) -When we checked in, the receptionist claimed that she couldn't find...

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Thank moniquemontreal2017
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Guest, Thank you for taking the time you took to write your comments and we also express you our sincerest apologies for the disturbances you may have had during your permanence, which of course we informed to the involved processes in order to take the necessary corrective actions. We are very sorry and we hope you give us the...

Cotia, SP
Reviewed 20 February 2017 via mobile

La Fontana is a nice hotel located in a really nice neighborhood, closer to the biggest mall in town and several gokd restaurants. The hotel itself has it's charm, running away from the traditional tower buildings and having more of a spanish "plaza" style with small builing blocks surrounding the central plaza. It's interesting. I had some problems with my...

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Helpful?
Thank Alexandre C
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Alexander, Thank you for your comments and feedback about your stay in our hotel, these allow us to make the necessary improvements to provide efficient and high quality service standards. We apologize for what happened, we will immediately inform to the corresponding area in order to take corrective measures that may be required. Let us have the pleasure to...

NZ
Reviewed 19 February 2017 via mobile

I stayed here for business it is a nice huge boutique style hotel that I would recommend anyone to stay however the food is horrible but you can find many places to eat outside the hotel. There's a mall with everything you need across the road as well as supermarkets bars and restaurants. The staff are really nice and accomodating...

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Helpful?
Thank ashleymF3658KV
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Ashley Thank you for your stay with us and to take the time to comment about it, we appreciate each one of the observations like an opportunity to improve and take the best decisions to solve the aspects that you are talking about. We hope an opportunity to serving you in our hotel in your next trip to Bogota...

Wisconsin
Reviewed 10 February 2017

I have stayed at this hotel twice for business purposes. The staff are friendly and helpful, and the facility is beautiful. It is a giant hotel that has options from single rooms to group rooms and even apartments. There is laundry and a gym onsite along with many conference meeting rooms. There is sculpted green spaces along with a church....

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Helpful?
Thank Jollyelf73
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Jollyelf Thank you very much for taking the time to share your opinion and comments about our Hotel. It was a pleasure to have you with us, and we hope to have the chance to welcome you back in a near future. Best Regards, Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana

Reviewed 30 January 2017 via mobile

Diana Hernandez, the front desk manager is exceptional, Friendly, kind, efficient, and is the reason we'll be back to Hotel Estelar Bogota soon! This hotel is located between el dorado airport and downtown with cafes, restaurants and shopping nearby.

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Thank Leo B
Reviewed 28 January 2017

we came for just a night. it is an expensive hotel but, that's what was reserved and it looked promising - great building, hundreds rooms, restaurants, coffees, etc. well... the room had nothing special, quite small but OK. then the problems started - there was no coffee machine in the room and i had to wait quite a lot until...

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Thank SabaOmer
Lima, Peru
Reviewed 22 January 2017 via mobile

The hotel is nice, don't get me wrong, but it's just too expensive for what it is. The breakfast buffet is good, but nothing special for a hotel of this standard, the gym likewise. Above all: Don't go there if you are tall! The ceilings are low, the shower is even lower and the doors are secured with magnets, which...

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Thank hbkm

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the only hotel in Bogotá within beautiful squares and gardens. Conveniently located near Unicentro Shopping Mall, Estelar La Fontana is the symbol of the Estelar hospitality service culture. A unique architecture between open corridors and gardens with a spectacular central square is the perfect scenario for cultural events. ... more   less 

Additional Information about Hotel Estelar La Fontana

Address: Av 127 15A-10, Bogota 110111, Colombia
Region: Colombia > Bogota
Price Range: $130 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Estelar La Fontana 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Estelar La Fontana Bogota
Estelar La Fontana Hotel
Hotel Style:
#21 Luxury Hotel in Bogota
#38 Family Hotel in Bogota
#52 Business Hotel in Bogota
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Questions & Answers

Questions? Get answers from Hotel Estelar La Fontana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the "other" password for the Wifi... so that way, you can access the internet from more than one source.”
  • Nice common area
SoulEpicure, 5 Apr 2017 | Read review
“I like room with street view and garden view”
charlesmovingsports, 18 Jun 2016 | Read review
“Rooms that face inward to courtyards are quieter”
GrahamAK, 31 May 2016 | Read review
“The hotel also has an area for apartments rentals and rates are different between them.”
Me2Love2Travel, 19 May 2016 | Read review
“If your room borders the street it will probably be noisy. Mine was against the courtyard and very quiet.”
marcimpala, 18 Mar 2016 | Read review
5 of 5