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BS Rosales Hotel and Suites

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Wheelchair Access
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Laundry Service
Breakfast Available
Shuttle Bus Service
Free Parking
Restaurant
Airport Transportation
Meeting Rooms
Babysitting
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Minibar
Kitchenette
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Good to know
HOTEL STYLE
Hidden Gems
Charming
HOTEL CLASS
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Reviews & more
110Reviews
59Photos
0Q+A
4Room tips
Traveller rating
  • 84
  • 21
  • 2
  • 1
  • 2
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+3
I was there a couple of nights for business. At check-in I was asked if I wanted to include an insurance during my stay. The way they asked that seemed like a “must”. I found that odd. Why an insurance? It wasn’t assuring at all that question. My room was correct, the basic one.
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Response from DianaR4529, Director General at BS Rosales Hotel and Suites
Responded Oct. 4, 2018
Dear Mr. Mauricio I sincerely appreciate your contribution to the comments on the hotel bs Rosales, you have been very generous to invest your valuable time in writing this opinion, with regard to the pillows we have a menu of 3 different types which you will find inside the closet or communicating to reception to verify if we have one for your taste; On the other hand we will look at what happened with the theme of the fridge since it is not usual what happened. We hope to have more opportunities to receive you in the near future. Cordially, Diana Rodriguez Director
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First when I came in they wanted me to charge for taxes and when I left since they could not charged for taxes they charged for two white dirty towels that they claimed they couldn’t remove the dirty spots.
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Response from DianaR4529, Director General at BS Rosales Hotel and Suites
Responded Oct. 4, 2018
Respected Mister, We deeply regret the discomfort we caused in your recent stay with us. In his comment it is evident that the promise of value for which we work daily was not fulfilled, personally I am reviewing the failed processes in the laundry to take immediate corrective actions and that things do not happen again, although I would like to tell you that our process of laundry is quite precise and well organized and when there are items that are affected by our guests if we must generate a payment for them. I ask you to allow us to make up for this unfortunate impression with an invitation to stay with us as our guest, and I will personally take care that every detail of your experience is up to our brand and your expectations. Very cordially, Diana Rodriguez B Director
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This hotel was a great experience por my family and I. The rooms are amazing super comfy and with everything you need for you stay (microwave, fridge, stove), the service is really good as you only find kind people willing to help and the area is great, is safe to go out at night
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Response from Diana R, Director General at BS Rosales Hotel and Suites
Responded Jul. 4, 2018
Respected Mrs. Daniela Thank you very much for sharing your experience in Bs Rosales, for us it is very important to know that you found in our Hotel all the comforts and services you needed during your stay in Bogota. It makes us very happy to see that our passion for delivering the best service in every detail was reflected in a wonderful experience We hope to receive you again very soon! Cordially, Diana Rodriguez Directora
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Excellent hotel. Close to many restaurants. Located in an upscale neighborhood. Personnel at the hotel were kind and helpful. Rooms are superb. The room that was given to me was at an eight floor and has a beautiful view.
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Response from Diana R, Director General at BS Rosales Hotel and Suites
Responded Jun. 8, 2018
Respected Mr. Max For all my team it is stimulating to know that we fulfill our promise of quality during your stay. We greatly appreciate your kind recommendation for other travelers to choose us. We hope to have her back very soon! Cordially, Diana Rodriguez Director
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I have been in this hotel many times and regurlarly between 2 weeks and 1 month. High and low aspects are:
- Good location (close to G and T zones);
- Staff is gentle and colaborative;
- Gym could be better implemented, no pool, and free parking;
- Breakfast is adequate, but room
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Response from Diana R, Director General at BS Rosales Hotel and Suites
Responded May 11, 2018
Respected Mr. Martin We deeply regret the bad impression we made on your recent stay with us. In his comment it is evident that the promise of value for which we work daily was not fulfilled, personally I was reviewing the failed processes during his visit to take immediate corrective measures, that was why we bought your shirt. On the other hand regarding your comment about the room service, we have a menu with a light menu since we are located in zone g we do not have a robust menu reason why the room service is until 10 p.m. I beg you to allow us to make up for this unfortunate impression with an invitation to stay with us as our guest, and I will personally take care that every detail of your experience lives up to our brand and your expectations. Sincerely yours, Diana Rodriguez Director
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Photo provided by managementBS Rosales Hotel and Suites
bs Rosales Hotel & Suites
This section, toilet and shower, has a small space
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"Beware of the insurance option offered at check-in. Ask "why?""
"Very clean and spacious! "
"My room faced the main street and was quiet at all times."
"Rooms on the east side are quieter, but if you wan a nice view of the financial district, go for the west side."
PRICE RANGE
US$63 - US$1,298 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBogota
NUMBER OF ROOMS
49
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