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Sheraton Asuncion Hotel

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Sheraton Asuncion Hotel
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430 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed 5 May 2016 via mobile

I enjoyed my stay at this hotel. The food was great! The staff was very nice and helpful! My room issues were resolved immediately once I arrived at the hotel. I have no complaints. The hotel is super clean and very pretty. I'd stay there again!

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Helpful?
1Thank Curly L
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Mr Curly L: Thank you very much for your positives comments, we feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. I hope that you will return to the Sheraton Asunción Hotel soon. Kind Regards.

Rio de Janeiro, RJ
Reviewed 4 May 2016 via mobile

Classic business hotel with nice rooms and comfortable beds. Good gym and beautiful rooftop pool. The breakfast is decent. Using the keys to work the elevator is somewhat frustrating. Not a super value proposition. I prefer the sister hotel, Aloft, on the other side of the street.

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Helpful?
Thank PASCHA3001
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Mr Pascha3001: Thank you for taking the time to share your comments at Trip Advisor and give us your important opinion regarding your stay at the Sheraton Asuncion Hotel. It is the loyal customer’s feedback that often pinpoints an area of needed focus and attention. It is greatly appreciated. Once again, thank you for sharing your comments with us...

Takoma Park, Maryland
Reviewed 2 April 2016

Let me summarize in two sentences this awful experience. I stayed in this hotel in November 2015. Sheraton Paraguay used my credit card without my authorization to cover the expenses of a colleague (USD 460.48). After a continuous exchange of emails, I have not received yet the reimbursement of this unauthorized charge. After four months of email exchanges, I did...

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Helpful?
1Thank Pilar R
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Pilar R, Thank you very much for sharing your opinion on Tripadvisor and let us know your dissatisfaction regarding a charge made in your credit card. Please note that as soon as we received your comments, we verified the records and found confusing information that caused this unfortunately mistake. My sincerest apology for this situation, it is certainly not...

Reviewed 21 March 2016

Hotel was very nice with great staff and large, clean, comfortable rooms. Rooftop pool/hot tub/bar/restaurant with adjacent indoor gym and spa. Included breakfast buffet and complimentary bottles of water in the room.

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Helpful?
Thank Steven M
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel at Sheraton Asuncion Hotel, responded to this review

Dear Mr Steven: Thank you for taking the time to share your comments at Trip Advisor and give us your important opinion regarding your stay at the Sheraton Asuncion Hotel. We want to thank for your positives comments, we feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. Sincerely hope to welcome you again...

Boca Raton, Florida
Reviewed 25 February 2016 via mobile

Very comfortable hotel in a very safe part of the city. The rooms are very nice, comfortable and modern. Staff are great very helpful, as are most Paraguayans. This was a business trip and the hotel offered everything I needed business center, WiFi etc. Totally recommend this hotel

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Helpful?
Thank ian m
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel at Sheraton Asuncion Hotel, responded to this review

Dear Mr Ian: Thank you for taking the time to share feedback from your stay at Sheraton Asunción Hotel. Thank you very much for your positives comments, our guest feedback is very important for us. Sincerely hope to welcome you again in a near future. Kind Regards.

Sao Paulo, SP
Reviewed 21 February 2016

Need an option with a US/Europe-quality hotel? The Sheraton Hotel in Asuncion is defintely a safe choice for traveler`s looking for top quality. There are certainly other good hotels in town, with a younger and more modern appeal, but the Sheraton is a classic. Belonging to an international brand, it is located just accross the street from Shopping del Sol,...

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Helpful?
Thank Bruno D
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel, at Sheraton Asuncion Hotel, responded to this review

Dear Mr Bruno: We greatly appreciate your positive comments at Trip Advisors Our guests comments are critical to us. When positive, we feel rewarded in our efforts and our employees grow and gain confidence through positive reinforcement. When something goes wrong, our clients’ honest feedback helps us promptly correct any deviation in our service standards. Once again, thank you for...

Columbus, Ohio
Reviewed 14 February 2016

Our stay at this hotel was superb! The staff was warm, friendly and helpful while we were trying to navigate the city. SPG recognition was great with a nice welcome amenity of a bottle of wine and complimentary upgrade to the Presidential Suite. That's great service! The club lounge was pleasant, well stocked with snacks and quiet during our stay....

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Helpful?
Thank Edward H
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel, at Sheraton Asuncion Hotel, responded to this review

Dear Mr Edward: Thank you very much for your positives comments at Trip Advisors and give us your important opinion. We feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish. Sincerely hope to welcome you again in...

Yuba City, California
Reviewed 9 February 2016

I was in Asuncion as part of a leadership team brought in to perform trainings for one week. There were almost 300 of us so we were split between two hotels. All of our meetings and events took place at the Sheraton and they were excellent to work with. They were very accommodating and the staff gave us excellent service....

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Thank Kip B
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel, at Sheraton Asuncion Hotel, responded to this review

Dear Mr Kip: Thank you for taking the time to share feedback from your stay at Sheraton Asunción Hotel. Our guest feedback is important to us, We are very happy to achieve your expectations. I hope that you will return to the Sheraton Asunción Hotel soon. Kind Regards.

Faversham, United Kingdom
Reviewed 9 February 2016

This is a very nice hotel and, unfortunately, I was there for only two nights. I did not manage to get to the rooftop pool - which is a great pity, but I would very much like to go back to try it! Helpful staff, good breakfast.

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Thank Hhihan
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel, at Sheraton Asuncion Hotel, responded to this review

Dear Mr Hhihan : We greatly appreciate for your feedback about your experience at our Hotel. Thank you very much for your positives comments, we feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. Sincerely hope to welcome you again in a near future. Kind Regards.

Reviewed 7 February 2016 via mobile

I've been there twice but this time I had buffet dinner at the terrace near the pool it is an amazing place to see Asuncion from the heights and near the pool! Service was quite slow but the quality of the food was great considering other dinners that I had in Asuncion.

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1Thank Mali180
Cinthia_Fragnaud, Quality Representative en Sheraton Asuncion Hotel at Sheraton Asuncion Hotel, responded to this review

Dear Mr Mali: Many thanks for staying with us whilst visiting Asunción. Thank you very much for your positives comments at Trip Advisors, we feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. I hope that you will return to the Sheraton Asunción Hotel soon. Kind Regards.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Babysitting

Additional Information about Sheraton Asuncion Hotel

Address: Aviadores Del Chaco, Asuncion 2066, Paraguay
Region: Paraguay > Asuncion
Price Range: $223 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Asuncion Hotel 4.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Sheraton Asuncion
Asuncion Sheraton
Hotel Style:
#2 Spa Hotel in Asuncion
#2 Family Hotel in Asuncion
#3 Luxury Hotel in Asuncion
#4 Business Hotel in Asuncion
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Questions & Answers

Questions? Get answers from Sheraton Asuncion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the rooms with city view”
 of 5 bubbles fernandot649, 14 Mar 2017 | Read review
“Rooms on the opposite side of the main road are better”
 of 5 bubbles roberto_stabile_it, 29 Jun 2015 | Read review
“Try to avoid an adjoining room. But that might mean listening to the elevators.”
 of 5 bubbles notm93, 29 May 2015 | Read review
“not on the side of aviadores del chaco”
 of 5 bubbles marie5410, 10 Apr 2015 | Read review
“High rise rooms preferably not overlooking Aviadores del Chaco.”
 of 5 bubbles Puraverdad, 21 Mar 2015 | Read review
5 of 5