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Warwick Le Lagon - Vanuatu

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1,363 Reviews from our TripAdvisor Community

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There are newer reviews for Warwick Le Lagon - Vanuatu
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Showing 1,320: English reviews
Reviewed 4 November 2013

Really enjoyed my stay here. I thought the staff were fantastic, and I spent plenty of days just hanging out at the resort, relaxing at the pool, and having delicious cocktails at the bar :-) I definitely thought my visit was well worthwhile, and I'm sure that I'll be back very soon! The place was good value, the rooms were...

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Helpful?
Thank Caddymc
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear Caddymc, Lovely review, very kind of you. Excellent you spent your time relaxing, that's what is the best part of a holiday! Glad you enjoyed the cocktails:-). We really look forward to welcoming you back to the Resort the next time it calls you! Many Thanks Jeremy Walsh General Manager

Bendigo, Australia
Reviewed 4 November 2013

Le Lagon was a top class resort from almost every angle. The resort was spotless, gardens were immaculate, pool was clean and the beach was racked daily. All of the staff were more than friendly and helpful, special thanks to the beach grill staff that were happy to open our coconuts purchased from the market. We booked a "Deluxe Garden...

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Helpful?
2Thank Lyons88
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear Lyons88, Many thanks for your review. Also thank you for some constructive feedback that will allow me to pass onto my team regarding the wait experienced for food (Wild Ginger, Pool Grill). With the activities equipment I have just placed an order for some stand up paddle boards so they will be ours to give out now rather than...

Reviewed 3 November 2013 via mobile

I have just returned from my first visit to this beautiful island I stayed at the Warwick le lagon for seven nights but I dont think I will stay again unless a few changes are made I did read many posts advising guests to check their room account and im glad I did.. everyday I was billed for bottles of...

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Helpful?
1Thank PaddleChicky
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear PaddleChicky, Thank you for your posting. Some very good points here and I must say the breast flashing is news to me! Apologies on behalf of that guest to you from me.......Inneth is lovely and the housekeeping team will be thrilled to have received your feedback. Once the new kitchen is back and I do have some plans in...

Sydney, Australia
Reviewed 3 November 2013

This was my 4th trip to Vanuatu and was so disappointed in the changes at le Lagon that I fear it may be my last. Despite what the manager is replying in other posts there is certainly something going on that needs fixing. The service was non existant, the pool area filthy often played and glasses from the day before...

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Helpful?
2Thank jacky n
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear jacky n, Thank you for your comments. It seems somewhat strange that over the past few reviews there seems to be reference to poor management? Something I take quite seriously and will get to the bottom of. I have shared with readers in previous reviews that in fact, and after having gone back 2 years, the satisfaction ratio of...

Tweed Heads, Australia
Reviewed 30 October 2013

No problems except with one lunch at the pool when it took far too long to serve us. Our room was lovely-- a Garden Deluxe upstairs with a view of the water and the beautiful gardens. We went for a family wedding and it was delightful. We hired a car and drove around the island and it was so easy....

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2Thank djs715
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear djs715, Many thanks for your comments. I am glad you enjoyed your stay with us and the wedding was a success. It sure is a great way to see the Island by hiring a car with much to do. Your comments are shared with our staff and we would love to welcome you back. Kind Regards, Jeremy Walsh General...

Maroochydore
Reviewed 28 October 2013

The service is non-existent, prices are high and they even ran out of food. Management need to be removed and an experienced management team needs to be put in place. As a couples destination this is not the one to choose.

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Helpful?
3Thank Barry E
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear Barry E, Thank you Barry. Apologies on this occasion that this hotel or destination was not for you. Kind Regards, Jeremy Walsh General Manager

Wandiligong
Reviewed 25 October 2013

As title said, a very friendly and comfortable holiday. The room was impeccable, the grounds were perfect and the staff were friendly and helpful. A few guests suggested the food side of things was disappointing, but for us it was excellent. We were able to do everything we wanted; the resort's proximity to Port Villa (SO different to Kuta) is...

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1Thank Doug F
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear Doug F, Thank you very much for your comments. I am glad your enjoyed your holiday and took the time to see everything you wanted to. We look forward to your return trip. All the best Jeremy Walsh General Manager

Eden, Australia
Reviewed 25 October 2013

We got back yesterday from a 7 day stay and want to share our experiences with you We stayed at the cheap end (Garden Superior) and were given a room right next to the Fun Factory. Great spot for elderly couples to enjoy the sound of other peoples kids screaming all day Our return flight yesterday was the 7am Qantas/Air...

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2Thank Muffinthemule
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear Muffinthemule, Thank you for your comments. Apologies for the wake up call however I am glad you made it home safely and had set your alarm clock as a back up. Something worthwhile to do wherever you are travelling. PS The star fish look spiny, but aren't. The local authorities and locals I think would get a little upset...

Queensland
Reviewed 25 October 2013

The Resort looks old. Tiles missing in the pools, cushions on the sun lounges are all filthy; the tables near the pool bar are filthy as are the chairs. Children’s wading pool needs to be demolished, too shallow and very boring, maybe install a small water park. House keeping was very good, our room was very clean and the staff...

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Helpful?
1Thank trishmar_10
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear trishmar_10, Thank you for your comments. Apologies for not having met your expectations during your holiday and thank you for your comments and experience of Wild Ginger breakfast and dinner. The golf course as you have discovered is not a USPGA manicured golf course, I agree with you. However it is something you can have some fun on and...

Hervey Bay, Australia
Reviewed 25 October 2013

Very disappointed. Nice resort, but getting old. Sun lounges and tables and chairs always dirty. $16 Aus dollars for a plate of hot chips, $22.50 Aus for a pizza with cheese and tomato, nothing else. And this took 1.5 hours. Wild Ginger restaurant, beautiful food. Bistro breakfast and dinner, disgusting. Seafood night $50 Aus not worth going to. You don't...

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Helpful?
1Thank Susan L
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review

Dear Susan L Many thanks for your comments. It is unfortunate you will not return again to the wonderful destination of Vanuatu. Yes, the staff indeed are a lovely people. With regard to sun lounges I am in the process of ordering more and take on board your comments of the cleanliness. I am sorry that you did not experience...

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Warwick Le Lagon - Vanuatu is situated on 75 acres of exotic tropical gardens on the edge of the pristine Erakor Lagoon. Promising some of the finest accommodations in Vanuatu, Warwick Le Lagon - Vanuatu is the ideal place for your Vanuatu Holiday. The resort offers 140 guest rooms ranging from classic rooms, garden & lagoon superior rooms, garden and lagoon bungalows, to four luxurious over-water island suites. ... more   less 

Additional Information about Warwick Le Lagon - Vanuatu

Address: Erakor Lagoon, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: $230 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Warwick Le Lagon - Vanuatu 4.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Warwick Le Lagon Resort And Spa, Vanuatu
Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
Le Lagon Hotel Vanuatu
Vanuatu Le Lagon
Le Lagon Vanuatu Resort
Lagon Le Resort Vanuatu
Le Lagon Port Vila
Port Vila Le Lagon
Warwick Le Lagon - Vanuatu Port Vila
Hotel Style:
#4 Business Hotel in Port Vila
#5 Spa Hotel in Port Vila
#7 Luxury Hotel in Port Vila
#11 On the Beach Hotel in Port Vila
#14 Family Hotel in Port Vila
#18 Romantic Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Warwick Le Lagon - Vanuatu staff and other travellers.
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Sydney, Australia
Brisbane, Australia

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Questions? Get answers from Warwick Le Lagon - Vanuatu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view rooms are very nice and is quiet.”
  • girls enjoying the view of our reef tour , before the got toswim with the fish
 of 5 bubbles T7324DFwendys, 28 Nov 2016 | Read review
“Garden Bungalow - 309 or 310 :)”
 of 5 bubbles 240elisab, 28 Nov 2016 | Read review
“The two story units in the 100s were quiet with great views.”
 of 5 bubbles wokkad, 27 Nov 2016 | Read review
“Lagoon view rooms are a bit of a distance to walk but they offer a buggy service which was great and they are quieter.”
 of 5 bubbles 716cherylw, 21 Nov 2016 | Read review
“We had interconnecting rooms fro the kids to be close - it was a lagoon view! Lovely to be so close to the water.”
 of 5 bubbles P9853ARsimonh, 18 Nov 2016 | Read review
5 of 5
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