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Hideaway Island Resort & Marine Sanctuary

650 reviews
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Traveller (678)
Room & Suite (117)
Pool & Beach (103)
Overview
  • Excellent57%
  • Very good34%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“dive shop”(69 reviews)
“day trippers”(55 reviews)
“dive team”(37 reviews)
Free Internet
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
2.5 Star Hotel
All hotel details
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Reviews (650)Write a Review
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All reviewsdive shopday trippersdive teamthe underwater post officehideaway islanddive sitestwin sharefishmele villagemarine sanctuarycoconut currypost boxmelanesian feastglass bottom boatbeach barcoral beachgreat diving
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1 - 5 of 640 reviews
Reviewed 4 days ago

Gangbuster holiday!! With three teenage daughters sending us all mental, an activity filled break in January was just what we needed. We all SCUBA dive and so were keen to investigate Hideway Island and Marine sanctuary. We were a bit put off by the advertised...More

Thank cherylsimon2018
Management response:Responded yesterday

Thanks for the detailed and thoughtful review Cheryl. We all loved having you guys here, and it was my pleasure to build on your family’s diving education - next step is Rescue Courses all around! Seriously, you are exactly the type of customer we should...More

Reviewed 2 weeks ago via mobile

Coral is dead. Some pretty fish. Island is tired and needs a rest from tourists! Resort looks basic and run down. Not especially friendly or accommodating staff. No sand - all broken coral on shoreline. Bring your reef shoes!!More

Thank Brosrom
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 1 week ago

We are sorry you were disappointed with Hideaway Island. As you can see from all the four & five star reviews your experience is unique. Since we are a Marine Sanctuary there will be broken coral on the shores. The coral turns eventually to sand...More

Reviewed 4 weeks ago

We had the most amazing week at Hideaway Island Resort. A perfect little island setting, with spectacular sunsets. All the staff were very friendly and made us feel so welcome. What interested us about this resort when looking for accommodation was the marine sanctuary, and...More

2  Thank Graham S
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 4 weeks ago

Thanks for coming. It was a real pleasure to serve you. We will keep the food good, the drinks cold, and the fish wet! We hope to see you again soon.

Reviewed 13 January 2018

a spent a few days on Hideaway Island which was enjoyable and very pleasant. The staff are professional and are very helpful and proud of where they work. The food could have been a bit better but it certainly wasn't a turn off. Obviously the...More

Thank collinsmithy
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 4 weeks ago

Hi Collin, We’re so glad you enjoyed your stay. We are always looking to improve the experience for our guests and we appreciate all criticism. Or chef is training his staff to produce tastier dishes in a consistent manner. I’m sure you’ll see improvement on...More

Reviewed 13 January 2018 via mobile

True tropical island holiday with world class snorkeling just off the beach.i stayed in a one bedroom villa which was huge.It had expansive views of the mainland.The high ceilings and fans kept the place cool.The dense vegetation afforded a lot of privacy. The resort bar...More

Thank Ashlyn P
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 4 weeks ago

Hi Ash! I think we enjoyed your company as much as you enjoyed your stay here. I can hardly wait to dive with you again as your confidence and experience ribs of on everyone around you. Lookim you bak bak agin 😃

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Beachfront
Free Internet
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$50 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Port Vila
#2 Best Value Hotel in Port Vila
#8 Top resorts Hotel in Port Vila
#11 Family Hotel in Port Vila
#13 On the Beach Hotel in Port Vila
#13 Romantic Hotel in Port Vila
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Port Vila
#2 Best Value Hotel in Port Vila
#8 Top resorts Hotel in Port Vila
#11 Family Hotel in Port Vila
#13 On the Beach Hotel in Port Vila
#13 Romantic Hotel in Port Vila
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (678)
Room & Suite (117)
Pool & Beach (103)
Dining (47)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Robyn300
14 February 2018|
Answer
Response from Bronwyn T | Reviewed this property |
You can arrange pick up from the resort. I don't recall how much it was, but it would be cheaper to get a bus. I think it is about 500 vatu per person. We had pre-arranged pick up but they did not arrive and we had to get... More
0
Votes
Lesa V
16 December 2017|
AnswerShow all 3 answers
Response from hideawayisland | Property representative |
Hi LesaV, our reservations desk will arrange an airport transfer to and from the airport. The ferry has no cost. The Marine Sanctuary Island fee is included with room stays as are use of the snorkel gear, kayaks, stand up... More
2
Votes
Jdawwwid
27 March 2017|
Answer
Response from hideawayisland | Property representative |
Sorry for the delay in getting back to you. Jdaw w wid we would be happy to welcome you to Hideaway Island. We can accommodate any number of guests. It would be better if you can come on a non cruise ship day. If you can... More
0
Votes
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123456
Room Tips
"every room has a view"
Read review
"wii fii is not the best. So if you are looking for a hotel that has great wii fii this is not the place for..."
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"all villas are air conditioned whereas the bungalows arent"
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"Worth paying the extra for a private room as against fdorm accommodation"
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