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Hideaway Island Resort & Marine Sanctuary

650 reviews
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Traveller (678)
Room & Suite (117)
Pool & Beach (103)
Overview
  • Excellent57%
  • Very good34%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“dive shop”(69 reviews)
“day trippers”(55 reviews)
“dive team”(37 reviews)
Free Internet
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (650)Write a Review
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All reviewsdive shopday trippersdive teamthe underwater post officehideaway islanddive sitestwin sharefishmele villagecoconut currypost boxmelanesian feastglass bottom boatbeach barcoral beachgreat divingdiving holiday
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11 - 15 of 640 reviews
Reviewed 2 January 2018

Hideaway Island is a very small island just off Efate. The beach is beautiful although the dead coral is a bit painful on the feet. Amazing snorkeling just meters off the coast. I stayed in the dorm rooms, it was very quiet. The hotel was...More

Thank ChantalGro
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 8 January 2018

Hi Chantal, We have been working with the staff on a few things. Although normally very friendly and attentive, sometimes are distracted. so glad you enjoyed the activities. They are actually posted on a marquis by the gift shop, maybe it needs to be larger....More

Reviewed 29 December 2017 via mobile

This was our third holiday to Hideaway. The last 2 trips were amazing. Previously the local staff were the thing that made this place stand out. They were super friendly, attentive and really great at what they did. Now there is less staff. Those that...More

1  Thank Bronwyn T
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 4 January 2018

Dear Phil and Bronwyn, We are so sorry your stay here was a disappointment. I was hoping that deducting half from your bill would help make the difficulties you encountered tolerable. Sadly, you came at a time that the Village (Mele) was suffering from an...More

Reviewed 17 December 2017 via mobile

Feels like a tacky tourist destination. Run down, poor service and unmanned facilities. Bags of rubbish stewn about. Mould on the beach loungers and outdoor showers. When trying to pay, staff had the order wrong and it required several staff and some time to resolve...More

2  Thank BellaBernard
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 31 December 2017

Are you sure you were at Hideaway Island? I cannot find any record of your stay here. Sometimes our lovely native staff occasionally have a little trouble with the computer. I have NEVER seen trash strewn about. Our beach and beach furniture is cleaned every...More

Reviewed 15 December 2017 via mobile

Have spent three nights at hideaway resort, very relaxing and easy access to ferry and beach bar. Wonderful snorkeling close to then free snorkeling safari trip and glass bottom boat view far from Shore.. Hideaway never makes you feel bored. If they can upgrade the...More

Thank MalaWalla2014
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 31 December 2017

Hi Mala, We are always so happy to hear these types of review! We are working to to upgrade and modernize our facilities. I am sure you will notice the difference next time you come to stay. Thank you for your visit with us.

Reviewed 12 December 2017

The most interesting thing about our trip to Hideaway Island was how we got there. Mass of taxi, bus and water taxi drivers just outside the gate of the cruise ship terminal.. Spoke to water taxi guys first. They wanted from $40 to $50US pp...More

Thank Ronald L
Response from hideawayisland, Manager at Hideaway Island Resort & Marine SanctuaryResponded 31 December 2017

We are so happy you enjoyed your visit here! Just so you know, the Post Office is an official P.O of our National Vanuatu Post, the only Official underwater post office in the world. We hope you will have time to stay a bit longer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Beachfront
Free Internet
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$49 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Port Vila
#2 Business Hotel in Port Vila
#8 Top resorts Hotel in Port Vila
#11 Family Hotel in Port Vila
#13 On the Beach Hotel in Port Vila
#13 Romantic Hotel in Port Vila
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Port Vila
#2 Business Hotel in Port Vila
#8 Top resorts Hotel in Port Vila
#11 Family Hotel in Port Vila
#13 On the Beach Hotel in Port Vila
#13 Romantic Hotel in Port Vila
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (678)
Room & Suite (117)
Pool & Beach (103)
Dining (47)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Robyn300
14 February 2018|
AnswerShow all 2 answers
Response from hideawayisland | Property representative |
We can arrange airport transfers for 2250vatu for two people one way. Drivers need an expensive permit to pick up at the airport which is why it is more than regular bus fare. We make sure our drivers show up for... More
0
Votes
Lesa V
16 December 2017|
AnswerShow all 3 answers
Response from hideawayisland | Property representative |
Hi LesaV, our reservations desk will arrange an airport transfer to and from the airport. The ferry has no cost. The Marine Sanctuary Island fee is included with room stays as are use of the snorkel gear, kayaks, stand up... More
2
Votes
Jdawwwid
27 March 2017|
Answer
Response from hideawayisland | Property representative |
Sorry for the delay in getting back to you. Jdaw w wid we would be happy to welcome you to Hideaway Island. We can accommodate any number of guests. It would be better if you can come on a non cruise ship day. If you can... More
0
Votes
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123456
Room Tips
"every room has a view"
Read review
"wii fii is not the best. So if you are looking for a hotel that has great wii fii this is not the place for..."
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"all villas are air conditioned whereas the bungalows arent"
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"Worth paying the extra for a private room as against fdorm accommodation"
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