We stayed here on the first and last nights of our holiday in Vanuatu as it was closer to the airport. On both nights we had to leave early for flights the next morning so we weren't there for the allocated times for breakfast. Although breakfast is included they flatly refused to give us anything, not even a piece of fruit to have in our room for the next morning.
Since the complimentary breakfast is little more than a snack for a bird, I ordered the Melanesian breakfast (eggs, sausage, mushrooms and bread). A very bad decision that gave me with two days of stomach cramps due to swallowing a bite of the half cooked, rotten smelling sausage. Although the hotel itself is ok, due to that terrible breakfast they deserve a terrible rating.
Came to Vanuatu for my cousins birthday which also became a surprise wedding. On the way back to Australia, my cousins/friends stayed here at the Melanesian. At first I thought it was a really nice place. I arrived here wanting to have a nice bath and relax in bed watching tv. Great..they have several channels to choose from. Wrong. There is only 3 channels and they are in French. The young man that came to fix my tv said NO they don't have those channels, only the French channels. I told him I don't speak French and there should be other channels, he smiled sweetly and said "No, only French channels" Enjoy your stay, and left. So anyone wanting to relax and watch tv.. learn French first.
I wish to thank the manager Rotha and the entire staff at THE MELANESIAN HOTEL, who served our tour team of 20 with complete generosity. Our experience with your facility for 12 days Rotha was as if we were at home among family, (being the staff who took care of us). In with all of our demands, there was nothing that was too hard for you & your professional team. There was always a solution, an answer, and a resolve to any problem we were concerned with. Rooms were spacious, location was central, nothing was too far, everything you needed was on site, and it was the staff that made it a complete success. A HUGE thank you from all of the tour team. With Christian love
When our flight was "indefinitely delayed" we were put up at The Melanesian Port Vila by the airline for one night, including meal vouchers. Ambience wise, you feel like you're in any budget hotel in any 'first world' country on the planet. The rooms are clean and comfortable, though they lack character apart from the wood accents throughout. The air conditioning was bliss, though. Even though the hotel is in a busy area, it's surprisingly quiet. Be warned, though - there are stairs to get everywhere including the restaurant so it's probably not a suitable place for those with mobility issues. Speaking of the restaurant, I'm sorry to say this is the one big negative of the place. The food is terrible. The quality is very inconsistent even with the same menu item. My husband's lunch was fantastic (mine was awful - stay away from the chicken burger), so I decided to order the same thing for my dinner. Unfortunately, mine ended up being very over-cooked and tasted awful. And you won't get anything even resembling local fare there - it's just really bad quality western food. In summary: the best way I can describe this hotel is that it's suitable for two kinds of travellers: People who need a quick and comfortable stopover, or people on a budget who would prefer the comforts of western hotels at the end of the day. If you're looking for a place with local character and good food, do yourself a favour and splurge on one of the many fabulous resorts available in Port Vila. And regardless of your travel style, don't bother with the restaurant.…