We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Came in may with family stayed in the penthouse as it has 2 rooms, after a drama booking the room the new GM Bettina came through and took over, as usual we had a awesome time even though cyclone donna tried to blow us away,...More
Thank Chris an Avri... P
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 12 June 2017
Dear Chris an Avri... P
Thank you for your review it was indeed a pleasure to have you stay with us.
It is wonderful to see the true generosity you have shown to the community of Epau village, to meet new friends and reacquaint with...More
We were on the forth floor and the views were breath taking and changed each day. Because of the design of the hotel I feel every room would have a great view and even though its on a main road there was no noise. Beds...More
Thank Anne P
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 31 May 2017
Our natural friendly and caring Melanesian hospitality seems to have been enjoyed during your recent stay with us and some special names mentioned, thank you AnneP we shall especially pass on your comments.
It was a pleasure to have had you visit us...More
We decided to stay in downtown for one night before moving onto our resort further away. Didn't expect it to be a luxurious hotel as it was Port Vila, but still very nice, a little dated. Staff were fantastic, from the security guard at the...More
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 29 May 2017
Thank you for your feedback and we are pleased to hear that you enjoyed the central location of the property.
A balcony breakfast with the view and tranquillity of the harbour sounds relaxing indeed.
We shall pass your comments onto our staff and...More
You will not see hot water unless you open the taps & let them run for 10-15 mins (not an exaggeration) Absolutely no secutity from balcony, at that price i expect basic room security. A local football team was staying there at the time &...More
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 26 May 2017
Thank you for you review and apologies to hear that you incurred some issues during your stay with us.
Please email me directly if you would like to discuss further your stay with us on email: firstname.lastname@example.org.
On the 19th June 2017 we...More
I had the misfortune to be stranded for a week at a remote Vanuatu island during Severe Tropical Cyclone Donna.
On reaching Port Vila I was booked into the Grand. The lovely GM looked after me upgrading my room ensuring that I could relax and...More
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 14 May 2017
It was indeed our pleasure to have hosted you after your ordeal in such circumstances in the outer islands. Pleased to know that you enjoyed the Hotels comforts, that yes, sometimes we take for granted.
with thanks and kind regards,
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Casino and Gambling
US$128 - US$258 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Port Vila
#12 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Booking.com, Expedia, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Grand Hotel And Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.