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Grand Hotel And Casino

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Traveller (392)
Room & Suite (257)
Pool & Beach (74)
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Overview
  • Excellent35%
  • Very good44%
  • Average16%
  • Poor4%
  • Terrible1%
Travellers talk about
“iririki island”(56 reviews)
“panorama suite”(25 reviews)
“central location”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)
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Traveller rating
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181 - 185 of 532 reviews
Reviewed March 28, 2015

Stayed here April 2014 a couple of nights either side of our main stay at Espiritu Santo. Walked everywhere. Close to markets, shops, great dining out locations. Staff were friendly, room was great. Visited the Casino - found it incredibly smoky due to the enclosed...More

Thank Lisa S
Response from Carey N, General Manager at Grand Hotel And CasinoResponded April 8, 2015

Dear Lisa S Thank you for sharing your holiday experience. We definitely have a great location overlooking the harbour and close walk to most markets and shops. We have made a few changes over the past year to alleviate some of your concerns. Hopefully you're...More

Reviewed March 20, 2015

We were booked for 5 night stay at the Grand Hotel, this turned into 7 because of cyclone Pam. The hotel is conveniently situated in the town, the view is amazing, the beds were comfortable the food is good. All the Management and staff are...More

2  Thank ColSul
Response from Carey N, General Manager at Grand Hotel And CasinoResponded April 8, 2015

Dear ColSul Thank you for providing a review if your Cyclone Pam interrupted holiday. We were certainly relieved that all guests returned home safely and staff were accounted for and well. I will ensure Carey and his wife receive the feedback you have provided. It...More

Reviewed March 17, 2015

I was here during the cyclone, and the service, friendliness and loyalty of the staff was superb. The hotel is an easy walk to the shops, market and nice eateries. The view is stunning from floors 3 - 5, room service and the restaurant were...More

1  Thank LizzicatM
Response from Carey N, General Manager at Grand Hotel And CasinoResponded April 8, 2015

Dear LizzicatM Dear mannig2015 Thank you for sharing your recent experience here at the Grand Hotel and Casino. We are very pleased that through such an extreme weather event all our guests and staff were safe and well. We certainly have a great location in...More

Reviewed March 16, 2015

I stayed in the hotel for couple of weeks, even during Cyclone 2015 PAM. This hotel is one of the strongest building in Port Villa. Staff here showed their commitment during Cyclone and provided shelter and food to not only guests in the hotel but...More

1  Thank mannig2015
Response from Carey N, General Manager at Grand Hotel And CasinoResponded April 8, 2015

Dear mannig2015 Thank you for sharing your recent experience here at the Grand Hotel and Casino. We are very pleased that through such an extreme weather event all our guests and staff were safe and well. We are very fortunate to have such a strong...More

Reviewed February 15, 2015

The hotel is in a central location, whether you are going to the Breakas for a surf, or Mele or Havana habour, it's quite easy to get to. The hotel staff organises buses for us when we are travelling outside of the town to ensure...More

1  Thank travelcat00
Response from Carey N, General Manager at Grand Hotel And CasinoResponded April 8, 2015

Dear travelcat00 Thank you for providing us with feedback on your recent stay. We certainly have prime position in town and central to just about everything Vila has to offer. We are very fortunate to have such wonderful staff who really complete the hotel experience....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Casino and Gambling
Outdoor pool
Details
Price range
US$121 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Port Vila
#18 Luxury Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$121 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Port Vila
#18 Luxury Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (392)
Room & Suite (257)
Pool & Beach (74)
Dining (50)
Amenities (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
OilAndGasEX
July 3, 2016|
AnswerShow all 4 answers
Response from BMahieu | Property representative |
Good Morning Unfortunately we no longer have a gymnasium to offer though can make recommendations for both running groups and city based gymnasiums for your boss to utilise. Kind regards Carey
0
Votes
Travis L
February 25, 2016|
AnswerShow all 3 answers
Response from vomo2i | Reviewed this property |
We have had friends visit. No problem for the hotel. But run it past the Kiwi Manager if you want the use of the pool etc for your friends.
0
Votes
Chrishol1
January 15, 2016|
AnswerShow all 2 answers
Response from John D | Reviewed this property |
Yes they have a balcony.
0
Votes
Room Tips
"No comment or tips to advise travelers."
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"Every room has pool and ocean view!"
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"didn't actually stay at the hotel - just the went to the bar and had lunch"
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"All the rooms are nice."
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