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Grand Hotel And Casino

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Traveller (392)
Room & Suite (257)
Pool & Beach (74)
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Overview
  • Excellent36%
  • Very good44%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“iririki island”(56 reviews)
“panorama suite”(25 reviews)
“central location”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (561)
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191
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89
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All reviewsiririki islandpanorama suitecentral locationoverlooking the harbourpool areathird floorbuffet breakfastclose to townbalconyvilapokiesportvanuatufoyersylvieferrytours
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21 - 25 of 526 reviews
Reviewed 7 October 2017

This was a short break type of holiday, I found the Grand Hotel ideally located close to the town centre, but far enough away. The room was ideal, and a great view, and modern, the staff at the hotel were pleasant, friendlyand very helpful making...More

Thank Richard L
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 9 October 2017

Dear Richard L, With such a short flying distance, we agree Vanuatu is a great destination for a getaway. So pleased to hear that we suited this short break holiday and the central location of the property was enjoyed as with the views and Melanesian...More

Reviewed 5 October 2017

We stayed at the Grand Hotel a few years ago and were very impressed. A few years down the track and the hotel is a bit tired (to be fair they look as though they have began renovating some of the rooms) The rooms were...More

Thank BorisTheMudcrab
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 8 October 2017

Dear BorisTheMudcrab, Firstly many thanks on returning to the Grand Hotel and Casino, we are pleased to hear that the harbour side location of the property and the close proximity to town was again of a benefit. We shall take on board your comments of...More

Reviewed 4 October 2017

The noise of the building is some what off putting, whilst you are made aware of the work still a little uncomfortable, but the staff are great very friendly and very helpful. The restaurant is a little dated but the food is OK.

Thank thomasgiles08
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 6 October 2017

Dear thomasgiles08, Thank you for your review and pleased to know that our Melanesian hospitality was enjoyed. We are currently upgrading the Hotels air conditioning system floor by floor. Many thanks and regards, Bettina Mahieu General Manager

Reviewed 30 September 2017 via mobile

Went for my honey moon, and I definitely couldn't ask for something better!! Staff were so friendly, Breakfast was awesome and the view: WOW !!!! Very well located, near the center ! clean outdoor terrace and pool!More

Thank Eriikita
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 1 October 2017

Dear Eriikita, It was indeed a pleasure to have you both spend this special occasion with us. Wonderful to hear that you enjoyed our ever-changing harbour views and central location of the property. Hopefully we will be able to 'welkam' you back for an anniversary...More

Reviewed 25 September 2017 via mobile

This was not the first time having this themed dinner but unfortunately I found that the food was tough and stringy in which it had not been in the past. A shame really. The waitresses were helpful but still will not willing to approach to...More

Thank flyingkiwi79
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded 1 October 2017

Dear flyingkiwi79, Thank you for your review of the Middle Eastern dinner, we are disappointed to hear that the meal was not of the standard of your previous experience. We do continue with the training of our staff and appreciate your comments of where improvement...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Casino and Gambling
Outdoor pool
Details
Price range
US$124 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Port Vila
#18 Luxury Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$124 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Port Vila
#18 Luxury Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Room types
Suites, Non-Smoking Rooms
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Traveller (392)
Room & Suite (257)
Pool & Beach (74)
Dining (50)
Amenities (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
OilAndGasEX
3 July 2016|
AnswerShow all 4 answers
Response from BMahieu | Property representative |
Good Morning Unfortunately we no longer have a gymnasium to offer though can make recommendations for both running groups and city based gymnasiums for your boss to utilise. Kind regards Carey
0
Votes
Travis L
25 February 2016|
AnswerShow all 3 answers
Response from vomo2i | Reviewed this property |
We have had friends visit. No problem for the hotel. But run it past the Kiwi Manager if you want the use of the pool etc for your friends.
0
Votes
Chrishol1
15 January 2016|
AnswerShow all 2 answers
Response from John D | Reviewed this property |
Yes they have a balcony.
0
Votes
Room Tips
"Every room has pool and ocean view!"
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"didn't actually stay at the hotel - just the went to the bar and had lunch"
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"All the rooms are nice."
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"ocean view rooms are lovely, quieter and not overlooked - easy walk to all town amenities"
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